Sky Roof Hotel

The hotel's signature rooftop area, featuring a swimming pool, restaurant, and bar, offers stunning panoramic views and is a consistent highlight for guests, providing a memorable setting for relaxation and dining. This makes it an ideal choice for couples seeking a romantic getaway and leisure travelers looking to unwind with a view. Guests frequently commend the friendly and helpful staff, the overall cleanliness of the premises, and the comfortable and spacious rooms. The hotel is well-suited for a city break or business trips, providing a pleasant and relaxing environment, and families will appreciate the comfortable accommodations. For an optimal experience, guests are advised to inquire about the status of the rooftop pool, as it may be undergoing maintenance or closed during certain seasons. Additionally, those sensitive to noise should consider requesting a room away from the main road or adjacent nightlife to ensure a peaceful stay, and clarify self-catering facilities upon booking.

Facilities & Amenities
The hotel boasts a highly popular rooftop pool that, despite being described as small, is consistently praised for its relaxing ambiance and impressive panoramic city views, making it a favorite spot for guests to unwind. However, some visitors noted a lack of dedicated changing facilities and occasional closures for maintenance or during the winter season, with limited service available at the pool area. The hotel also provides a fitness center, though several reviews indicate it is quite basic or was unfortunately closed for refurbishment during their stay, which was disappointing for some. Free Wi-Fi is available throughout the property, ensuring guests can stay connected, though a few reported experiencing slow speeds or intermittent connectivity issues. For added convenience, secure underground car parking is provided for guests, and while an elevator is available, it can sometimes be busy during peak times.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, noting that rooms are very well-maintained with daily housekeeping. The beds are frequently described as comfortable and of good size, ensuring a restful sleep. Rooms are generally spacious, providing ample living area for guests. However, a significant recurring issue is noise levels; many guests reported disturbances from an adjacent nightclub or bar, ongoing renovations, street traffic, and even noise from neighboring rooms or the mosque, indicating poor soundproofing. The air conditioning system also received mixed feedback, with some guests experiencing faulty units or slow cooling. While bathrooms are generally clean and feature good showers, some isolated comments mentioned mold or cramped spaces. In-room amenities like a kettle, complimentary beverages, a refrigerator with a freezer, and a sink are appreciated, though TV channels and remote functionality sometimes posed issues.

Dining & Food Quality
The breakfast at the hotel receives mixed but generally positive feedback. Many guests describe it as delicious, plentiful, and offering a good variety of fresh food in an open buffet style. However, a notable number of guests found the breakfast to be expensive or overpriced for the quality offered, and some felt the options were somewhat restricted, particularly for those with dietary requirements like gluten-free needs. The breakfast timing, typically from 8-10 am, was also considered too short by some. The hotel's restaurant, including the rooftop dining area, is often praised for its good food quality and delicious offerings, though some found the prices to be on the higher side. A few guests had negative experiences with specific dishes, citing issues with preparation or value.

Location & Accessibility
The hotel's location garners mixed reviews but is generally considered convenient for various purposes. Many guests found it to be a strategic and central location, with easy walking distance to local restaurants, coffee shops, supermarkets, and pharmacies. It is also noted for its proximity to the bus terminal, making transit accessible. However, some guests felt it was a little far from the historic center or main attractions, requiring a longer walk or taxi ride. The hotel is approximately a 25-minute drive from the airport and 40-45 minutes from the coast. A significant point of feedback relates to noise from the main road or adjacent nightlife for rooms facing the street. For guests arriving by car, secure underground car parking is readily available on-site.

Staff & Service
The staff and service at the hotel consistently receive overwhelming praise from guests, standing out as a major highlight of their stay. Reviewers frequently describe the staff as having an excellent attitude, being exceptionally friendly, helpful, welcoming, and polite. Their professionalism and attentiveness are often highlighted, with many guests noting that the team goes the extra mile to ensure a comfortable and pleasant experience. The check-in and check-out processes are typically described as fast and seamless. Housekeeping staff are also commended for their thoroughness and friendly demeanor, ensuring rooms are well-maintained. Guests appreciate specific instances of helpfulness, such as accommodating early breakfast requests or assisting with luggage storage.

Additional Information
Guests should be aware that the hotel occasionally undergoes renovations or maintenance works, which have impacted areas like the pool, restaurant, or lobby during some stays, though efforts are made to minimize disruption. A recurring concern for some guests involved payment and billing issues, including instances of being overcharged or facing unexpected currency conversion fees that differed from their initial booking, which required clarification upon check-out. Another important detail is regarding the self-catering facilities in some rooms; while these accommodations may feature a hob and sink, guests have reported that cooking is not permitted and essential utensils are not provided, which can be misleading for those expecting to prepare meals. Furthermore, some guests noted specific TV channel restrictions, such as limitations on viewing certain sports events in rooms, which was unexpected.