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About Sheraton Santiago Hotel and Convention Center
Indoor and outdoor swimming pools
Utilize the hotel's on-site indoor and outdoor pools for year-round swimming options.
Panoramic Andes and city views
Book a room on higher floors to enjoy views of the Andes Mountains and Cerro San Cristóbal.
Potential for noise and maintenance
Some guest rooms experience noise from the pool area or lobby, and certain facilities show signs of age.
Convention center and event space
Host professional gatherings in the hotel's 18,890-square-foot convention center featuring 19 distinct event rooms.
Providencia location near Metro station
Walk 10 minutes to reach the Pedro de Valdivia Metro Station for direct access to the city center.
Twenty One Bar and Lounge
Visit the 21st-floor bar for evening drinks and views of the Santiago skyline.
24-hour fitness center access
Maintain your workout routine at any hour using the hotel's 24-hour fitness center and sauna facilities.
Limited and expensive on-site parking
On-site parking facilities are limited in capacity and incur additional daily fees.
The 4-star Sheraton Santiago Hotel and Convention Center is an urban resort located in the Providencia neighborhood, recognised as a historic landmark. It features two swimming pools, including an indoor heated pool, and the award-winning El Cid Restaurant. Guests can access an exclusive Club Lounge and enjoy panoramic views from the TwentyOne Bar on the 21st floor. The hotel has a review score of 8.6 based on over 10,000 reviews, with nature and outdoor activities and overall experience highlighted positively by guests.
Rooms
Classic Room, 1 King Bed, Non Smoking, Pool View
- 1 1 King Bed
- Sleeps 2
Classic Room, 1 King Bed, Non Smoking
- 1 1 King Bed
- Sleeps 2
Superior Room, 2 Twin Beds, Non Smoking
- 1 2 Twin Beds
- Sleeps 3
Superior Room, 2 Twin Beds, Non Smoking, Pool View
- 1 2 Twin Beds
- Sleeps 3
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- A/C
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Reviews
Excellent
based on 12,842 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 1,000+ reviews
A tranquil city retreat with stunning mountain views.
This hotel serves as a peaceful sanctuary for sightseers and business travelers seeking a quiet base. A safe and tranquil area at the base of Cerro San Cristóbal pairs with an expansive swimming pool area to create a relaxing environment. Guests frequently praise the impressively varied breakfast buffet, and those seeking the best experience should request a room with extraordinary views of the Andes. The property’s spacious rooms and comfortable beds ensure a restful stay, while the dedicated staff remains committed to providing a personalized and attentive experience for every visitor.
Some guests mentioned: inconsistent service speed, dated room interiors, maintenance challenges.
Rated above average for Santiago
Guest reviews
Excellent63%
Very good15%
Good11%
Fair3%
Poor8%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Spa
- Parking
- Pets
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Wellness
- Beauty salon
- Steam room
- Massage
- Sauna
Property amenities
- Business center
- Café
- Entrance hall/lobby
- Express check-in/check-out
For children
- Cot
- Playground
- Organised activities for kids
- Kid meals
Accessibility
- Wheelchair accessible
- Accessible travel path
- Accessible bathroom
- Accessible parking
Room amenities
- Fireplace
- Shower
- Ironing board
- Television
Sports facilities
- Bike rental
- Fitness
- Skiing
- Indoor tennis court
Hotel theme/type
- Convention hotel
Hotel characteristics
- Family friendly
Location
Av. Sta. María 1742, Santiago, 7500000, ChileProvidencia location near Metro stationWalk 10 minutes to reach the Pedro de Valdivia Metro Station for direct access to the city center.
Highlight
Distance from Sheraton Santiago Hotel and Convention Center
Santiago:3.3 km
Presidential Palace Of Chile:3.8 km
Comodoro Arturo Merino Benítez International Airport:16.5 km
Explore nearby attractions
Property info
Av. Sta. María 1742, Santiago, 7500000, ChileFrequently Asked Questions about Sheraton Santiago Hotel and Convention Center
Is there a pool area at Sheraton Santiago Hotel and Convention Center?
Yes, Sheraton Santiago Hotel and Convention Center offers 2 pool areas.
Are pets allowed at Sheraton Santiago Hotel and Convention Center?
Yes, Sheraton Santiago Hotel and Convention Center has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Is parking available at Sheraton Santiago Hotel and Convention Center?
Yes, Sheraton Santiago Hotel and Convention Center provides Parking, Accessible parking for guests.
What time is check-in and check-out at Sheraton Santiago Hotel and Convention Center?
Check-in at Sheraton Santiago Hotel and Convention Center is available from: . Check-out time is by .
Where is Sheraton Santiago Hotel and Convention Center located?
Sheraton Santiago Hotel and Convention Center is located in Av. Sta. María 1742, 7500000, Santiago, Chile.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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