Sandman Signature Mississauga Hotel

This hotel is highly regarded for its spacious rooms and the convenience of having well-equipped kitchenettes in many of its suites, making it a practical choice for various travelers. It serves as an excellent base for airport travelers due to its close proximity to the airport and reliable shuttle service. Business travelers find the comfortable rooms and work-friendly setups conducive for remote work or events, while families and groups appreciate the ample space and on-site amenities. Guests consistently highlight the comfortable accommodations and the generally friendly staff. To enhance your stay, it is advisable to confirm shuttle booking procedures in advance and inquire about the current status of the pool waterslide, as its availability has been a recurring point of feedback.

Facilities & Amenities
The hotel offers a range of facilities, though guest experiences are mixed. Most guests appreciate the indoor pool and hot tub, which provide relaxation, although some note the pool water can be cold and the hot tub jets occasionally malfunction. A significant point of disappointment for many, especially families, is the waterslide, which is consistently reported as closed or decommissioned despite being advertised. The fitness center is available, though some find it basic with missing equipment. Many rooms feature well-appointed kitchenettes with full-sized fridges, stovetops, and cooking utensils, which are highly valued. Free Wi-Fi is generally reliable. However, some guests report issues with slow or broken elevators and noisy or ineffective AC units in their rooms.

Cleanliness & Room Comfort
Guests frequently praise the spacious rooms and the comfortable beds, often highlighting the quality of the linens and the provision of various pillow types for a restful sleep. Many suites offer separate living areas with sofas and multiple TVs, enhancing comfort and functionality, particularly for longer stays or remote work. While many reviews commend the overall cleanliness of the rooms, some guests have reported issues such as stained carpets, dust, mold in bathrooms, or unpleasant odors (including smoke or chemical smells). Noise can be a concern, with some experiencing street noise, loud internal AC units, or disturbances from other guests. A recurring issue mentioned by several guests is the inconsistent water temperature in the taps and showers, often running scalding hot with no cold water.

Dining & Food Quality
The hotel provides convenient dining options on-site. Most guests appreciate the presence of a Denny's restaurant directly connected to the hotel, which is open 24 hours and offers a convenient option for meals, especially for those arriving late or departing early. While some find the Denny's food to be good value and satisfactory, others describe it as mediocre or overpriced. The Lobby restaurant and bar generally receive positive feedback for their food quality, atmosphere, and service, with many guests enjoying the relaxing environment for drinks and dinner. However, some guests express disappointment that complimentary breakfast is not included, and there is a lack of free bottled water or coffee available in the lobby.

Location & Accessibility
The hotel's location is a major draw, particularly for airport travelers, as it is conveniently situated just a short drive from the airport with easy access to major highways. A significant amenity is the free airport shuttle service, which many guests find efficient and helpful for transfers. The surrounding area offers a variety of restaurants within easy reach. Parking is readily available, with both outdoor and covered garage options, and is often included with the stay. However, the shuttle service can be inconsistent, with reports of long wait times, miscommunication regarding pick-up points, and occasional overbooking or breakdowns. While convenient for airport access, the hotel's location is in an industrial area, making it less ideal for those wishing to explore downtown Toronto, which is a considerable distance away.

Staff & Service
The staff at the hotel generally receive high praise for their friendliness, helpfulness, and professionalism. Many guests highlight the efficiency of the check-in and check-out processes, even during busy periods. The shuttle drivers are frequently commended for their courteousness and punctuality. Housekeeping staff are often described as attentive and responsive to requests for additional items or room servicing. Most guests report that staff are accommodating and willing to assist with various needs, from providing extra towels to addressing room issues. However, some guests have reported isolated instances of dismissive or unprofessional attitudes from certain front desk staff, as well as issues with miscommunication regarding reservations or room access, occasionally leading to staff entering rooms without prior permission.

Additional Information
Guests should be aware of certain policies and features that impact their stay. A deposit is typically required upon check-in, and some guests have noted that the refund process can be slow. There may be early check-in fees if rooms are needed before the standard time. The hotel does not provide complimentary bottled water in rooms, which is a point of contention for some. Room cleaning is often not automatic and must be specifically requested. While the hotel aims for comfort, some pull-out couches are reported as uncomfortable. Guests have raised concerns regarding the general security measures on the property, particularly concerning the parking areas and overall access points. Additionally, there are recurring reports of elevator issues, including slow operation, occasional breakdowns, and instances where guests have been temporarily stuck.