Mondi Hotel Bellevue Gastein

This hotel offers a memorable stay, distinguished by its spacious apartment-style rooms often featuring well-equipped kitchenettes and stunning panoramic mountain views. It serves as an ideal retreat for families seeking a range of activities, couples desiring a romantic getaway with scenic backdrops, and skiers or hikers looking for convenient access to the slopes and trails. The hotel's extensive wellness facilities and diverse dining options are consistently highlighted as major draws. To maximize your experience, consider opting for a room on a higher floor to fully appreciate the vistas, and be sure to explore the half-board option for convenient and delicious meals.

Facilities & Amenities
Guests highly value the hotel's comprehensive wellness area, which includes a large indoor pool, a relaxing hot tub, and multiple saunas and a steam bath, providing ample opportunities for rejuvenation after a day of activities. The fitness center is well-equipped with modern machines, catering to those who wish to maintain their workout routine. For entertainment, the hotel offers a popular games room with table tennis, billiard, and air hockey, alongside a bowling alley that is free for guests but requires advance booking. Most guests find the free Wi-Fi reliable, though some report slower speeds in certain rooms. The availability of bikes for rent, including e-bikes, is a popular feature for exploring the scenic surroundings. Additionally, a kids club with daily activities and an outdoor playground make the hotel particularly appealing for families.

Cleanliness & Room Comfort
The hotel consistently receives praise for the cleanliness and comfort of its accommodations. Most rooms are described as spacious apartments or studios, often featuring a balcony that provides breathtaking views. The kitchenettes are generally well-equipped with essentials like a microwave, coffee machine, toaster, and fridge, allowing for self-catering convenience, though some guests noted the absence of minor items like a vegetable peeler or dish sponge. While the beds in the bedrooms are typically found to be comfortable, some guests reported that the pull-out beds in living areas could be less comfortable or too firm. The bathrooms are spacious, with some featuring bathtubs, though a few reviews mentioned minor issues like mold in grout or confusing shower operations. Housekeeping maintains a high standard of cleanliness, with towels typically changed every few days, though full room cleaning for apartments is less frequent and may incur an extra charge.

Dining & Food Quality
The hotel's dining experience is a significant highlight for many guests, particularly the breakfast buffet and dinner buffet. The breakfast is described as generous and varied, offering a wide selection of items including cold cuts, cheeses, fresh fruits, and various breads, complemented by a fresh juice press and quality coffee. Some guests also appreciated the inclusion of sparkling wine. The dinner buffet consistently receives high praise for its excellent quality, variety, and delicious offerings, often including tempting sweet desserts. Many guests recommend opting for the half-board option due to the convenience and high standard of the food. The restaurant environment is pleasant, often boasting splendid views, and the bar provides a great atmosphere for evening drinks, sometimes with live music.

Location & Accessibility
The hotel boasts a central location in Bad Gastein, making it highly convenient for exploring the town and its surroundings. Guests appreciate its proximity to key attractions such as the famous waterfalls, the charming town center, and the local thermal baths. It is also well-situated for outdoor enthusiasts, with easy access to numerous hiking trails and a relatively short, albeit steep, walk to the ski lifts and gondolas. For those arriving by train, the train station is just a short walk away. While the hotel offers parking, it is often described as challenging or distant, located up a steep hill and across a road, with both free and paid options available. A ski shuttle service to the lifts is provided for a small fee per person, which some guests wished was complimentary.

Staff & Service
The staff at the hotel consistently receive glowing reviews for their friendliness, warmth, and exceptional helpfulness. Guests frequently commend their professional and attentive demeanor, which significantly contributes to a positive stay. The check-in process is often described as quick and smooth, with staff readily assisting with requests and providing useful local information. The restaurant staff are highlighted for their excellent service, though a few guests noted instances of them appearing stressed during busy periods. The sauna staff are particularly praised for their engaging "Aufguss" rituals, enhancing the wellness experience. Overall, the team's commitment to providing excellent service, from the reception to the kids club, is a recurring theme, making guests feel welcomed and well-cared for.

Additional Information
Guests staying in apartments should be aware of the hotel's cleaning policy, where full room cleaning is typically performed only once every three to seven days, or upon request for an additional fee, though towels are changed and trash is emptied more frequently upon request. The hotel offers a pet-friendly policy, allowing dogs for an extra charge, though specific amenities for pets are not provided. For skiers, a ski shuttle to the lifts is available for a fee of 3 EUR per person, per ride. The hotel complex is quite large, spread across multiple buildings, which can sometimes lead to longer walks and the use of several elevators to navigate. The hotel's interior features a distinctive Art Deco style and historical decorations, contributing to a unique "Belle Epoque" ambiance. An affiliated restaurant, the Bellevue Alm, located up the mountain and accessible by chairlift, is a popular excursion, known for its special events like a pig roast.