Wyndham Batumi

This hotel is highly regarded for its central location on Europe Square, making it an ideal choice for exploring the city. Its signature feature is its prime position, offering easy walking access to major attractions and the beach, which appeals greatly to sightseers and couples seeking convenience. The hotel also stands out for its spacious rooms and a consistently praised breakfast selection. While the staff generally receives positive remarks for their helpfulness, a recurring issue is the pervasive cigarette smoke from the casino, particularly in the lobby. For families, the large rooms and central location are beneficial, though those sensitive to smoke should be aware. To enhance your stay, consider requesting a room on a higher floor to potentially mitigate noise and smoke, and be prepared for the casino's presence at the hotel entrance.

Facilities & Amenities
The hotel offers a well-regarded spa and wellness center, which many guests consider a highlight of their stay. These facilities typically include a sauna, steam room, and a fitness center that is often described as well-equipped. However, feedback on the pool is mixed; while some find it clean and pleasant, many note it is quite small and can become crowded, sometimes being used for private swimming lessons. The jacuzzi or hot tub is frequently mentioned as being out of service, which disappoints guests. Wi-Fi connectivity is generally reliable throughout the property. The presence of a casino on the ground floor is a significant feature, though its entrance through the main lobby contributes to the strong cigarette smoke smell that permeates common areas.

Cleanliness & Room Comfort
Guests generally find the rooms spacious and appreciate the comfortable beds, which contribute to a restful stay. The bathrooms are often described as large, well-maintained, and equipped with quality toiletries. Many rooms offer pleasant city views or sea views. However, several guests report issues with cigarette smell lingering in their rooms, often attributed to the casino or other guests smoking. Air conditioning functionality is a common concern, with some rooms being too warm and guests being advised to open windows, which can be problematic as some windows are locked or lack handles. Noise levels from outside, hallways, or parties on the 15th floor are also frequently mentioned as disruptive. While overall cleanliness is often praised, some isolated reports mention minor issues like uncleaned bathrooms or sticky surfaces.

Dining & Food Quality
The breakfast at the hotel consistently receives high praise for its variety and food quality. Guests frequently highlight the extensive selection, often noting a Turkish influence in the baked goods and the presence of unique items like fresh honey. Many appreciate the wide array of options available, ensuring there is something for every palate. However, some guests mention a limited selection of vegetarian options or the absence of vegan dairy products. It is also noted that specialty coffee drinks are not included in the breakfast buffet and incur an additional charge. Room service is generally described as excellent, offering a reasonable menu with no additional service fees, providing a convenient dining option for guests.

Location & Accessibility
The hotel's central location is overwhelmingly cited as its strongest asset. Situated directly on Europe Square, it places guests within easy walking distance of numerous key attractions, including the beach, the Alphabet Tower, the Ali and Nino Statue, and the Argo Cable Car. This prime position allows for convenient access to a wide array of restaurants, shopping areas, and lively streets, making it ideal for exploring the city on foot. While parking is available, some guests have noted that the area can be small or challenging to maneuver, and spaces may not always be readily available. The hotel's proximity to public transportation further enhances its accessibility, connecting guests to various parts of the city.

Staff & Service
Feedback on the staff and service is largely positive, with many guests commending the friendly staff and their professionalism. The reception staff often receives praise for their helpfulness and efficiency, contributing to a smooth check-in process. Guests appreciate the attentive service provided by various team members, including those in the restaurant and at the spa front desk. However, some reviews indicate mixed experiences, with a minority of guests reporting instances of unhelpful or indifferent staff, particularly regarding requests for room amenities or maintenance issues. There are also occasional mentions of a language barrier with some staff members. Despite these isolated concerns, the overall sentiment points to a dedicated team striving to provide a positive guest experience.

Additional Information
A significant aspect of the hotel is the presence of a casino on the ground floor, which shares its entrance with the main lobby. This arrangement leads to a pervasive cigarette smoke smell throughout the lobby and sometimes extends to the upper floors, which is a frequent point of concern for non-smoking guests. The hotel's age and renovation needs are also mentioned by several guests, noting that while the property maintains a certain charm, some furniture and facilities appear dated. Furthermore, noise from parties held on the 15th-floor restaurant or bar can be disruptive to guests staying on higher floors, particularly late into the night. Despite these points, many guests still consider the hotel to offer good value for money given its prime location and amenities.