Piazza Four Colours

The hotel offers a distinctive stay, primarily defined by its direct location on Piazza Square, a vibrant and architecturally unique landmark. This central position makes it an ideal choice for sightseers and couples looking to immerse themselves in the city's lively atmosphere, as well as families seeking convenient access to attractions. Many guests appreciate the hotel's unique architecture and the lively square atmosphere that can be enjoyed directly from their rooms. Despite some rooms being described as small, they are generally found to be comfortable and offer good value. For an enhanced experience, guests are advised to request a room facing the square to fully embrace the ambiance, though this may come with some noise. It is also suggested to consider rooms on higher floors for potentially better views of the bustling surroundings.

Facilities & Amenities
The hotel provides a range of facilities and amenities to enhance guest comfort, though some aspects receive mixed feedback. The elevator is available, but several guests reported occasional issues or outages, causing inconvenience. Rooms are generally equipped with essential items such as safes, refrigerators, and toiletries, which are replenished daily. However, some guests noted the absence of kettles and irons in their rooms, requiring them to request these items or towels. While complimentary water is provided, some found the quantity insufficient. On the positive side, free Wi-Fi is consistently praised for its reliability and availability throughout the property. A significant convenience highlighted by many is the presence of a 24-hour convenience store located directly below the hotel. Additionally, the hotel features a ramp for wheelchairs, improving accessibility for all guests. Some guests also mentioned a lack of room service and dedicated transportation services.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is varied. While many guests describe their rooms as clean, a notable number reported issues such as dirty sheets, dusty surfaces, and worn carpets in both rooms and hallways, which some found to have an unpleasant smell. A recurring concern is a persistent sewer smell or moldy odor, particularly emanating from the bathrooms. Rooms are generally considered small, yet many guests found them comfortable and adequately equipped, with comfortable beds and functional showers. However, some reviews indicate a need for renovation, citing worn-out walls, loose fixtures, and unwashed curtains. Practical issues like bathroom doors lacking locks and impractical shower curtains were also mentioned. Noise levels are a significant concern for many, with poor soundproofing allowing sounds from neighboring rooms and the lively square, including hourly bells and live music, to be clearly heard. Some guests also experienced issues with hot water availability, especially during late hours.

Dining & Food Quality
The hotel's breakfast service garners mixed reviews from guests. Many describe the breakfast as rich, delicious, and adequate, providing a satisfying start to the day with a decent variety of options. However, a significant number of guests found the food quality to be poor or basic, with some even reporting instances of food poisoning. The breakfast area itself also received criticism regarding the appearance of staff and issues with missing items such as forks, mugs, or hot beverages, including inconsistent availability of coffee. While the hotel focuses on breakfast, there is no mention of other in-house dining options or room service beyond the morning meal, though numerous restaurants are conveniently located nearby. The overall breakfast experience is often influenced by the service, with some staff members described as unfriendly or slow in attending to guest needs.

Location & Accessibility
The hotel's central location is consistently highlighted as its most significant advantage, positioning it directly on Piazza Square within the historic old city. This prime spot offers easy access to a multitude of attractions, shops, cafes, and restaurants, with many popular destinations reachable within a short 5 to 10-minute walk. Guests appreciate the convenience of being close to the beach, the port, and various public transport options, facilitating effortless exploration of the city. The vibrant ambiance of the square, often featuring live music and events, is a major draw for many visitors. While the location is ideal for pedestrian access to most points of interest, some guests noted the absence of dedicated parking facilities, which can be an inconvenience for those arriving by car. The hotel's prominent presence within the city landscape also contributes to its ease of identification.

Staff & Service
Feedback regarding staff and service is quite varied. Many guests commend the staff for being friendly, helpful, polite, and responsive to their requests, particularly highlighting positive interactions with reception and housekeeping teams. The check-in process is often praised for being quick and efficient. However, a notable number of reviews report instances of rude or unresponsive staff, especially at the reception desk, with some guests encountering issues like incorrect key cards or a lack of assistance with luggage. Communication challenges, including unresponsiveness to emails and messaging apps, were also mentioned by some international visitors. Some guests noted the absence of bellboy service and general unhelpfulness from certain staff members. Despite these inconsistencies, many guests felt that the staff generally aimed to provide good service, with some going above and beyond, such as arranging breakfast on the go for early departures.

Additional Information
A defining characteristic of the hotel's environment is the lively atmosphere of Piazza Square, which frequently hosts live music and events late into the evening. While many guests enjoy this vibrant ambiance, a significant number found the noise levels disruptive, particularly due to poor soundproofing in rooms and the hourly striking of the square's bells. A serious concern reported by a few guests involves experiencing unknown gas intoxication in a specific room, leading to health issues and requiring medical attention; the hotel's management was criticized for their perceived indifference to this incident. Some guests also noted minor maintenance issues like a broken door or occasional elevator outages, though the latter is also mentioned in facilities. The hotel's general condition suggests a need for renovation to update its appearance and address wear and tear.