The Post House, Llandudno

The hotel's central location and its exceptionally friendly and attentive staff are consistently highlighted as its most memorable attributes. Guests frequently praise the delicious breakfast, which is often described as a highlight of their stay. The hotel is well-suited for sightseers and couples looking to explore the town's attractions, as well as budget-conscious travelers seeking excellent value without compromising on service or key amenities. Its welcoming atmosphere also makes it a good fit for families and those seeking a relaxed, home-like vibe. To enhance your experience, consider requesting a room away from the street if you are sensitive to noise, and be prepared for on-street parking, which can sometimes be challenging to find.

Facilities & Amenities
The hotel offers a welcoming and relaxed atmosphere, largely attributed to its inviting bar area, which many guests enjoy for evening drinks and socializing. This bar often features a good selection of beverages and provides a pleasant space to unwind. Additionally, the presence of an outdoor seating or patio area is frequently appreciated, especially on sunny days, offering a comfortable spot for guests to relax. Most guests find the free Wi-Fi connection to be reliable and efficient, allowing them to stay connected throughout their stay. While the hotel maintains an older charm, some guests note the absence of a lift, which might be a consideration for those with mobility challenges or heavy luggage, particularly as rooms can be on upper floors. Despite this, the overall consensus is that the available facilities contribute positively to the guest experience.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is varied. Many guests report their rooms are clean and tidy, appreciating the provision of fluffy towels and toiletries. However, some reviews highlight areas needing attention, such as dirty carpets, dust, or instances of black mold and dampness, suggesting inconsistent deep cleaning. Most guests find the beds comfortable, contributing to a restful sleep, though a few mention lumpy mattresses or visible springs, indicating some may need replacement. Room sizes range from spacious to small or basic. Noise levels are a common topic; while some rooms are quiet, others experience street noise from nearby bars or noise from other guests and slamming doors. Standard in-room amenities include tea and coffee facilities, a hairdryer, and a TV. Some guests report issues with heating or radiators not working, and occasional problems with TV remotes or loose shower attachments. Bathrooms are sometimes described as small, lacking shelves, or needing refurbishment.

Dining & Food Quality
The breakfast consistently receives high praise from guests, often described as a standout feature of the stay. It is typically cooked-to-order, ensuring freshness and quality, with many appreciating the generous portions and the option of a full Welsh breakfast. Guests commend the breakfast variety, which usually includes cereals, fruit juices, and a selection of hot beverages, though some note limited options for specific dietary needs like vegan porridge or soya milk. The overall food quality for breakfast is excellent, with dishes served hot and prepared to perfection. Beyond breakfast, the hotel's restaurant and bar also offer dining options, with many positive comments on the quality and value of meals, including bar meals, Sunday roast, and carvery options. The atmosphere in the dining areas is generally relaxed and enjoyable, contributing to a pleasant culinary experience for guests.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy walking distance of numerous attractions and amenities. It is conveniently situated close to shops, restaurants, and bars, making it ideal for exploring the town's vibrant scene. Guests particularly appreciate its proximity to the beach, the pier, and the promenade, often just a five-minute walk away, allowing for easy access to seaside activities. The train station and the Great Orme are also within comfortable walking distance. Regarding parking, the hotel does not offer dedicated on-site facilities. However, most guests find on-street parking available nearby, often free, though it can be challenging to secure a space, especially during busy periods or sunny weekends. Some guests opt for nearby public car parks like York Street, which are a short walk away and provide a secure alternative.

Staff & Service
The staff at the hotel consistently receive glowing reviews, being described as friendly, helpful, attentive, and welcoming. Guests frequently highlight their willingness to go the extra mile to ensure a pleasant stay, from assisting with luggage to providing local recommendations. The check-in process is generally reported as swift and efficient, contributing to a smooth arrival experience. Many reviews specifically commend the service in the dining areas, noting the politeness and hard work of the breakfast and bar staff. Housekeeping is also praised for maintaining clean rooms and being responsive to guest needs. The overall impression is that the staff's dedication to providing excellent customer service creates a warm and personal atmosphere, making guests feel valued and eager to return.

Additional Information
The hotel is widely regarded as offering excellent value for money, with many guests expressing satisfaction with the reasonable pricing, especially given the inclusion of breakfast. While some guests appreciate the hotel's old charm and traditional feel, others suggest that certain areas, particularly the rooms, could benefit from modernization or refurbishment to update their appearance. A recurring point of feedback is the potential for noise from outside venues or nearby bars, particularly for rooms facing the street, which can sometimes impact sleep quality late at night. Despite these points, the hotel's overall appeal as a "hidden gem" is frequently mentioned. The hotel also features a pleasant bar area with reasonable prices, which is a popular spot for guests to relax.