St Raphael Resort

The hotel offers a memorable seaside escape, distinguished by its direct beach access to a Blue Flag beach and extensive, well-maintained gardens that provide a serene and luxurious setting. Guests consistently highlight the family-friendly atmosphere, spacious rooms, and the excellent service provided by the staff. It is an ideal destination for families seeking engaging activities, couples desiring a tranquil retreat, and even professional athletes or business travelers who appreciate quality facilities and a calm environment. The hotel caters well to those looking for both relaxation and activity. To enhance your stay, consider requesting a room with a sea or marina view for breathtaking vistas, and note that the hotel offers superb wheelchair access throughout, including direct access to the beach, ensuring comfort for all guests.

Facilities & Amenities
The hotel boasts a comprehensive array of facilities designed for both relaxation and activity. Guests can enjoy multiple outdoor pools, including a splash pool with a slide and a dedicated family pool, alongside a warm indoor pool complemented by a jacuzzi, sauna, and steam room. The private beach is well-maintained with ample sunbeds and umbrellas, offering a gentle slope into the water. For those seeking to stay active, a well-equipped gym is available. Wi-Fi is generally fast and accessible throughout the property, even on the beach. The kids club provides daily activities and entertainment, including a kids disco and a playground. While most guests praise the variety of amenities, some noted that the outdoor pool temperatures could be warmer, the gym and pool areas felt a bit outdated, and the Wi-Fi could be inconsistent in certain rooms.

Cleanliness & Room Comfort
Guests consistently commend the hotel's commitment to cleanliness, describing rooms and common areas as spotless and impeccably maintained by attentive housekeeping staff who service rooms daily. The rooms are generally spacious and comfortable, many featuring a balcony with appealing sea or marina views. Comfortable beds are frequently mentioned, contributing to a restful stay. In-room amenities typically include a minibar and tea/coffee station. However, some guests found the room decor to be somewhat dated, with older furnishings and a lack of modern touches. There were also isolated reports of noise levels from adjacent rooms or common areas, and occasional issues with air conditioning effectiveness or inconsistent shower water temperature.

Dining & Food Quality
The hotel offers a diverse and highly praised dining experience with multiple restaurants, including a buffet and several à la carte options. Guests particularly rave about the Golden Monkey Thai restaurant for its authentic cuisine and the SeaShells beach-side restaurant, which is entirely vegan. The breakfast buffet receives consistent acclaim for its lavish spread and variety of fresh options, catering to all tastes, including abundant vegan and vegetarian choices. Many guests found the all-inclusive package to be excellent value, with high-quality ingredients and generous portions. While the overall food quality is celebrated, some guests noted occasional understaffing at the Captains Bar leading to slower service, and a few felt the buffet dinner could be more varied daily or that some dishes tasted pre-prepared.

Location & Accessibility
The hotel boasts a prime beachfront location on a Blue Flag beach, offering direct access to a sandy shore that gently slopes into the water, making it ideal for all swimmers. While the hotel provides a serene and somewhat secluded atmosphere, it remains conveniently accessible. Limassol city center is approximately a 20-25 minute drive away, with a regular and affordable bus service available directly from the hotel, providing easy access to the city and even the airport. For guests with vehicles, ample parking is provided, including an underground car park. Nearby amenities include a pharmacy and a small supermarket. Most guests appreciate the peaceful setting, though some noted the lack of direct beachside service for drinks and snacks.

Staff & Service
The hotel's staff consistently receives overwhelming praise for their friendliness, attentiveness, and professionalism, significantly enhancing the guest experience. From the moment of arrival, guests are met with warm welcomes and efficient check-in processes. Many reviews highlight the exceptional helpfulness of the front desk team, guest relations, housekeeping, and restaurant staff, who are always ready to assist with requests and provide recommendations. Lifeguards and the animation team are also frequently commended for their engaging and caring approach, particularly with families. While the vast majority of feedback is positive, a small number of guests reported isolated instances of slower service at the bar areas due to understaffing or occasional errors with orders, and a very few experienced unhelpful interactions.

Additional Information
The hotel offers several notable features and policies that contribute to a well-rounded stay. Guests celebrating special occasions often receive thoughtful complimentary amenities such as birthday cakes and wine. The hotel is highly wheelchair accessible throughout its premises, including direct access to the beach, making it convenient for guests with mobility needs. Late check-out options are available, sometimes for a fee, providing flexibility for travel plans. The hotel frequently hosts events and conferences, which are generally well-managed with minimal impact on other guests, though some reported significant noise from late-night wedding parties that disturbed their sleep. Guests arriving late have appreciated the hotel's proactive provision of food and drinks.