Hotel Soft

This hotel offers a memorable stay, distinguished by its apartment-style rooms often equipped with kitchenettes, providing a home-like experience for guests. Its central location is a significant draw, placing visitors within easy reach of key attractions and amenities. Guests consistently highlight the hotel's exceptional cleanliness, the spaciousness of its accommodations, and the attentive service provided by the staff, all contributing to its great value. This makes it an ideal choice for sightseers and budget travelers seeking convenience and comfort. For families or those planning long-term stays, the in-room kitchen facilities and washing machines are particularly beneficial. To ensure a peaceful visit, consider requesting a room that does not face the inner courtyard or a busy street, as some guests noted occasional noise.

Facilities & Amenities
Many rooms at the hotel are designed as studio apartments, featuring comprehensive kitchenettes that include a microwave, fridge, kettle, and various kitchenware, allowing guests to prepare their own meals. A notable convenience in several rooms is the presence of a washing machine, though some guests noted the absence of an in-room drying rack. All rooms are equipped with air conditioning and reliable hot water. Guests also benefit from an electronic key system for secure access and free Wi-Fi throughout the property. A communal guest lounge area with a large television is available for relaxation. However, it is important to note that the hotel does not have an elevator, which means guests with heavy luggage will need to use the stairs.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its impeccable cleanliness, with many guests remarking that the entire property, including the rooms, is spotless and smells pleasant. Rooms are generally described as spacious and feature a modern design, often equipped with comfortable beds. However, some guests found the mattresses to be too soft or noted feeling springs, impacting sleep comfort. Bathrooms are typically clean, new-looking, and provide strong water pressure, along with towels and hygiene products. While many rooms offer a quiet environment, some guests experienced noise from external sources such as a nearby game club, delivery areas in the courtyard, or traffic from busy roads. Additionally, some reviews mentioned thin walls leading to noise from neighboring rooms, dim lighting, or minor issues like a damp smell, leaking AC, or a toilet flush that did not work properly.

Dining & Food Quality
Most guests note the absence of breakfast service directly provided by the hotel. However, the presence of well-equipped kitchenettes in many rooms allows guests the flexibility to prepare their own meals, including breakfast. This feature is highly appreciated by those who prefer self-catering. The hotel's central location further enhances dining options, as it is surrounded by numerous supermarkets, cafes, and diverse restaurants, providing convenient access to a wide array of food choices for all meals throughout the day.

Location & Accessibility
The hotel's central location is overwhelmingly praised as a major advantage, making it exceptionally convenient for exploring the city. It is situated equidistant from both the Old Town and New Town, allowing guests to easily walk to major tourist attractions, the beach, and the seaside promenade, typically within 5 to 15 minutes. The immediate vicinity is bustling with amenities, including multiple supermarkets, cafes, pharmacies, and a wide selection of shops and restaurants. While the location is ideal for pedestrians, guests should be aware that there is no dedicated parking space, and finding street parking in the crowded area can be challenging.

Staff & Service
The staff at the hotel consistently receive high commendation for their friendliness, helpfulness, and attentive service. Guests frequently highlight their cooperative and polite demeanor, noting their eagerness to assist with various requests and their warm hospitality. The hotel offers 24/7 access, which is particularly convenient for late arrivals. Specific services appreciated by guests include quick check-in, the ability to store baggage after checkout, and a professional laundry service. Many guests also noted that the staff are proficient in English, facilitating smooth communication. Daily replenishment of in-room amenities like coffee, tea, and water is also a valued service. While the vast majority of feedback is positive, a few isolated comments mentioned staff being less welcoming or rigid regarding late checkout requests.

Additional Information
Guests should be aware that cash payment is often required for their stay, which some found unusual. A unique and highly appreciated gesture from the hotel is the provision of a welcome bottle of wine, which many guests found to be a delightful surprise. Depending on the room's orientation, there can be notable noise from outside, particularly from nearby game clubs, delivery areas, or general city traffic. Furthermore, some guests reported that the hotel can be hard to locate initially due to a lack of prominent external signage and its absence from certain taxi applications. The hotel does offer a laundry service, and staff are noted for professionally handling any issues that may arise with it.