Moxy Tromso

This hotel offers a modern and vibrant atmosphere, with its signature feature being the stunning rooftop bar and reception area on the 11th floor, providing panoramic views of the bay, city, airport, and surrounding mountains. This unique layout makes it an excellent choice for airport travelers seeking convenience, sightseers who appreciate breathtaking vistas, and business travelers looking for a contemporary stay. The hotel is consistently praised for its cleanliness and the generally friendly demeanor of its staff. For guests looking to maximize their experience, it is advisable to utilize the efficient public bus system for transport to the city center and to be aware of the additional costs associated with parking. Requesting a room on a higher floor can also enhance the scenic views.

Facilities & Amenities
The hotel's 11th-floor area serves as a lively social hub, featuring a bar, lounge, and various games like pool and foosball, creating a relaxed and engaging environment for guests. A well-equipped fitness center is available for those wishing to maintain their workout routines. While the hotel offers free Wi-Fi to keep guests connected, some have noted inconsistencies in its performance. Many guests appreciate the convenience of luggage lockers for storage. However, a recurring point of feedback is the absence of certain in-room amenities such as a mini-fridge, kettle, or coffee maker, which some travelers find essential for comfort and convenience.

Cleanliness & Room Comfort
Guests generally commend the hotel for its cleanliness, describing rooms as fresh and well-maintained. Room size receives mixed feedback, with some finding them compact and functional, while others consider them adequately spacious. The comfort of the beds is a significant point of divergence; many guests report them as hard or squeaky, impacting sleep quality, though some found them perfectly comfortable. Noise levels are also varied, with some experiencing good sound insulation, while others noted disturbances from street traffic, construction, or even internal door slamming and running water within the walls. Bathrooms are typically clean, with some featuring heated floors, though shower pressure and water temperature can be inconsistent.

Dining & Food Quality
Feedback on breakfast quality is quite mixed. Most guests describe it as good or above expectations, offering a decent variety of options, including some cooked items and good coffee. However, some found the selection to be basic, mediocre, or lacking in certain choices, with occasional issues regarding the replenishment of popular items. The hotel's dining options beyond breakfast are limited, primarily consisting of bar food such as burgers and nachos. While some guests found these offerings satisfactory for a quick meal, many expressed a desire for more substantial or diverse restaurant choices, noting that the bar food can be overpriced for its simplicity.

Location & Accessibility
The hotel boasts a highly convenient location for travelers, situated very close to the airport, typically a short 1-3 minute drive or a 15-20 minute walk. While it is further from the city center (around a 15-minute drive or an hour's walk), excellent public transport connections are available, with a bus stop directly across the street providing easy access to downtown. Guests also appreciate the proximity to various amenities, including a shopping center, grocery store, and fast-food options like Burger King and pizza establishments. Parking is available on-site, though it is noted as expensive and can be confusing due to external management and limited availability.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, politeness, and helpfulness. Guests frequently highlight their welcoming demeanor and willingness to assist with various requests, contributing significantly to a positive stay. The check-in process is often described as quick and efficient, though some guests experienced delays during peak times due to staff managing multiple roles, including the bar and reception. Many appreciate the staff's attentiveness and their efforts to accommodate needs, such as providing luggage storage. Overall, the commitment of the team to providing excellent service is a recurring positive theme in guest reviews.

Additional Information
The hotel features a unique "upside down" design, with the reception located on the top floor, which some guests find initially disorienting but ultimately appreciate for the immediate access to the panoramic views. The hotel maintains a pet-friendly policy, accommodating guests traveling with animals. Some guests have noted ongoing construction noise in the vicinity, which can be a minor disturbance, particularly if windows are open. While the hotel does not offer a complimentary airport shuttle, public bus options are readily available nearby. Guests should also be aware that the hotel's social atmosphere, particularly in the 11th-floor area, can be quite lively with music and activities.