Enter Amalie Hotel

This hotel offers a memorable stay in Tromsø, largely due to its unbeatable central location and the exceptionally friendly and helpful staff. Its signature feature is the welcoming atmosphere created by complimentary waffles and hot drinks available throughout the day, making it feel like a home away from home. The hotel is an excellent fit for sightseers and tourists eager to explore the city on foot, as well as solo travelers and couples seeking a cozy base. While some rooms are compact, the hotel provides good value, especially for budget-conscious travelers navigating Tromsø's generally high prices. To enhance your experience, consider bringing earplugs to mitigate potential noise from seagulls, and take advantage of the convenient public transport options, including the airport bus stop directly across the street.

Facilities & Amenities
Guests consistently praise the generous complimentary offerings, including coffee, tea, cookies, and cake available all day in the lobby or dining area. A popular highlight is the afternoon waffle station, where guests can make their own fresh waffles, often enjoyed with local brown cheese and jam. While the hotel does not feature a swimming pool or a dedicated fitness center, the common areas are described as comfortable and inviting. Most rooms offer free Wi-Fi, ensuring guests can stay connected. Some guests note the absence of a mini-fridge or a full-length mirror in their rooms, though the presence of a kettle and heated bathroom floors in many rooms is appreciated. For those staying in the apartment section, it's important to note there is no elevator access to upper floors.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, though with some mixed opinions regarding size and noise. Rooms are consistently described as clean and well-maintained, with many appreciating the comfortable beds and quality linens that ensure a restful sleep. However, many guests found the rooms to be small or compact, with limited storage space, which can be a challenge for longer stays or multiple occupants. Noise levels are a recurring theme, primarily due to seagulls outside the windows, especially in the early mornings, though the hotel thoughtfully provides earplugs. Some older rooms are noted as being a bit dated in appearance, and a few guests experienced issues with bathroom conditions, such as missing shower doors or minor mold.

Dining & Food Quality
The hotel's dining experience, particularly the breakfast, receives widespread acclaim. Guests consistently highlight the delicious and varied buffet, which includes a wide range of options from hot dishes like eggs and bacon to a selection of cold cuts, cheeses, fresh bread, fruits, and cereals. Many appreciate the availability of gluten-free and lactose-free products. The breakfast is frequently replenished, ensuring fresh items are always available. Beyond the morning meal, the complimentary waffles served in the afternoon or evening are a major draw, often cited as a unique and delightful treat. The continuous availability of coffee and tea throughout the day further enhances the overall food and beverage experience, making it a significant value-add for guests.

Location & Accessibility
The hotel's central location is its most celebrated attribute, placing guests within easy walking distance of nearly all major attractions and points of interest in Tromsø. It is conveniently situated near the harbor, various museums, and the main shopping streets. Guests particularly appreciate its proximity to numerous tour pick-up points, making it an ideal base for excursions. Public transport is highly accessible, with a bus stop directly in front of the hotel offering routes to the airport and other parts of the city. While the hotel does not have its own dedicated parking, parking is available at a nearby sister property, though some guests found it to be expensive and the access to the garage somewhat tight.

Staff & Service
The staff at the hotel consistently receives glowing reviews for their friendliness, helpfulness, and attentiveness. Guests frequently commend their willingness to go above and beyond, providing valuable local advice, assisting with tour bookings, and accommodating special requests. The check-in process is generally described as smooth, though some guests arriving late had to check in at a sister hotel. Staff are praised for their efficiency in handling luggage storage and for offering thoughtful gestures like preparing early breakfast bags for guests with early departures. While some guests noted that room cleaning is not performed daily unless specifically requested, the staff are quick to provide fresh towels and address any immediate needs, contributing to a very positive overall service experience.

Additional Information
Guests should be aware that the hotel's cleaning policy typically involves room servicing only upon request or every other day, which helps manage costs but may surprise some expecting daily service. For those booking apartment units, it's important to note that these are located in a separate building and may not have elevator access, requiring guests to use stairs, which can be steep. Some guests have experienced strict cancellation policies or issues with no-show bookings, leading to charges even when flights were cancelled due to weather. The hotel is generally considered to be a bit dated in its interior design, reflecting its age, but most guests find it cozy and functional despite this. The hotel's policy of providing umbrellas in rooms is a thoughtful touch, especially given the local weather.