Hyatt Place Columbus/Dublin

The hotel is highly regarded for its spacious rooms, which often feature a functional layout including a separate living area, providing a comfortable and expansive environment for guests. A consistent highlight is the friendly and attentive staff, who are frequently praised for their helpfulness and willingness to go above and beyond. This makes the hotel an excellent choice for families seeking ample space, business travelers needing a conducive work and rest environment, and travelers with pets due to its accommodating policy. Many guests appreciate the hotel's ongoing renovations, which contribute to a fresh and modern feel in updated areas. To ensure a smooth experience, guests should be aware that some services or areas might be temporarily affected by these updates, and it's advisable to confirm specific amenities if they are critical to your stay.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest convenience and comfort. Many guests appreciate the presence of an outdoor pool, though its availability and condition can vary, with some noting it was closed for renovation or needed cleaning. A fitness center is also available, providing options for guests to maintain their routines, though some reviews indicate it might also be affected by ongoing updates. Rooms are generally well-equipped with a refrigerator and a large flat-screen TV that supports streaming services, enhancing in-room entertainment. While a microwave is often not found in individual rooms, one is typically available in the lobby for guest use. The hotel also provides free Wi-Fi, ensuring guests can stay connected. Some guests have noted minor issues with elevators, such as scratches or occasional non-functionality, but these are generally not widespread concerns.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many describing rooms as clean and well-maintained. The beds are frequently praised for being exceptionally comfortable, often described as soft or cloud-like, ensuring a restful night's sleep. Rooms are typically spacious, often featuring an L-shaped sofa and a separate living area, which is highly appreciated. However, a recurring point of feedback concerns the bathroom, which many guests find to be small or tiny, sometimes leading to issues with door clearance or limited space around the toilet. Some guests have also noted noise levels from the highway or occasional disturbances from other guests, though overall, the rooms are considered quiet. In-room amenities like coffee makers are appreciated, though some guests have mentioned a lack of body lotion or limited closet space.

Dining & Food Quality
The hotel's complimentary breakfast receives considerable attention from guests, with most finding it to be a significant highlight of their stay. Many praise the variety of options available, including hot items like eggs and breakfast meats, and appreciate the freshness and overall quality of the food. Some guests specifically mention the availability of oat milk and other dietary alternatives, as well as popular items like donut holes. While the majority find the breakfast delicious and plentiful, some guests have described it as standard or average, occasionally noting issues with food temperature or a lack of certain items like pancakes. The hotel also features a bar or lounge area that offers a small selection of food items, providing convenient dining options for guests throughout the day.

Location & Accessibility
The hotel's convenient location is a significant advantage for many travelers, offering easy access to the interstate and facilitating quick connections to various parts of the city. Guests frequently highlight the abundance of restaurants and shopping options located nearby, with many establishments being within walking distance, providing ample choices for dining and entertainment. The hotel is also strategically situated for those visiting local attractions such as the OSU campus, the arena district, or the fairgrounds. While the proximity to the highway offers considerable convenience for travel, some guests have noted the presence of highway noise in their rooms, which can be a minor consideration. Parking is readily available on-site, and the lot is generally described as well-lit, contributing to the overall convenience for guests traveling with their own vehicles.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend the team for being attentive and welcoming, often going above and beyond to ensure a positive stay. The check-in process is typically described as easy and quick, contributing to a smooth arrival experience. Staff members are noted for being accommodating to special requests, such as early check-ins or room changes, and are knowledgeable about the local area. While the overall service is excellent, feedback on housekeeping can be mixed; some guests appreciate the cleanliness, while others have noted infrequent service or a lack of thorough tidying during their stay, with rooms sometimes only receiving bed-making without full cleaning or towel replacement.

Additional Information
Guests should be aware that the hotel is undergoing ongoing renovations, which can impact various aspects of the stay, including temporary closures of certain areas or the presence of construction dust and noise during the day. While these updates aim to improve the property, some guests have experienced minor inconveniences as a result. The hotel maintains a pet-friendly policy, which is appreciated by those traveling with animals, though some guests have noted that a significant pet fee applies. There have been isolated instances of power outages affecting the hotel, though staff generally respond promptly to resolve these issues. Some guests have also mentioned that the refund process for incidental fees can be slow. Additionally, while rooms are generally well-equipped, some guests have noted the absence of a microwave in their rooms, though one is typically available in the lobby.