Homewood Suites by Hilton Detroit-Troy

This hotel offers a comfortable and convenient stay, particularly noted for its spacious, suite-style rooms that often include kitchenettes, providing a true home-away-from-home experience. Its prime location near major shopping centers and a large retail store makes it an excellent choice for shoppers and families seeking easy access to amenities. Many guests appreciate the hotel's commitment to cleanliness and the consistently friendly and helpful staff. Business travelers and those on extended stays will find the well-equipped suites and quiet atmosphere conducive to productivity and relaxation. For pet owners, the hotel's accommodating policy is a significant plus. To maximize your comfort, consider utilizing the in-room kitchen facilities for longer visits and be aware that some areas are undergoing renovation.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance guest comfort and convenience. Many guests appreciate the well-maintained indoor pool, which is often heated, making it enjoyable for both adults and children, though it can sometimes be crowded or closed for cleaning. A notable feature is the fitness center, equipped with modern exercise machines, including a Peloton bike and treadmill, catering to guests' wellness routines. The fully equipped kitchenettes in the suites, complete with refrigerators, microwaves, and basic dishes, are highly valued for enabling self-catering. Additionally, the hotel offers laundry facilities for guest use and provides 24-hour coffee in the lobby, ensuring refreshments are always available.

Cleanliness & Room Comfort
Most guests commend the hotel's cleanliness, describing rooms as spotless and well-maintained, especially those that have been recently renovated with modern decor. The spacious suites are frequently highlighted, offering ample room to relax. Many find the beds comfortable, contributing to a restful sleep, and appreciate the plenty of towels provided. However, some guests have reported issues with cleanliness, noting instances of crumbs, spills, dust, or hair in rooms, and occasionally encountering musty smells or peeling wallpaper in unrenovated areas. Noise can also be a concern, with reports of thin walls allowing sounds from hallways or neighboring rooms to be heard, and some experiencing construction noise during their stay.

Dining & Food Quality
The hotel's complimentary breakfast buffet consistently receives high praise, with many guests describing it as excellent and offering a wide variety of options. Selections often include hot and fresh items such as eggs, sausage, and waffles, alongside cereals, yogurts, and fresh fruit. Some guests particularly enjoy the unique additions like Asian options, taco meat, and various sauces. The coffee is generally well-regarded for being hot and fresh. While most reviews are positive, a few guests found the breakfast to be average or noted that items could run out quickly during busy periods. Some also mentioned the use of plastic dishes and cutlery.

Location & Accessibility
The hotel boasts a highly convenient location, making it a popular choice for various travelers. Its proximity to a large retail store and a dollar store is frequently highlighted, providing easy access to essentials and shopping. The hotel is also a short drive to a major mall and surrounded by numerous restaurants and other stores, offering diverse dining and entertainment options. While the location is generally considered quiet, some guests have noted the presence of sketchy individuals and trash in the parking lot, and that the hotel is near an active runway, which can lead to occasional airplane noise.

Staff & Service
The hotel staff consistently receives high praise for their friendly and professional demeanor, with many guests highlighting their helpfulness and attentiveness. The check-in process is often described as quick and seamless. Guests appreciate the staff's willingness to go above and beyond to resolve issues, such as quickly addressing a bed defect or accommodating requests for early check-in or late check-out. Housekeeping staff are also frequently commended for their thoroughness and pleasant interactions. However, a few guests reported isolated incidents of unprofessional behavior or a perceived lack of empathy from certain staff members, particularly regarding noise complaints or room issues.

Additional Information
The hotel is currently undergoing or has recently completed renovations, which guests should be aware of, as some areas may still be under construction, potentially leading to construction noise or temporary inconveniences. The pet-friendly policy is a significant draw for guests traveling with animals, making it a welcoming environment for furry companions. For longer stays, guests should note that housekeeping service is typically not daily but rather every other day or upon request, requiring guests to proactively ask for fresh towels or trash removal. Some guests have also experienced issues with in-room telephones not working or hot water availability in their rooms.