Buffalo Marriott Niagara

The hotel is currently undergoing significant renovations, with many rooms already updated to a modern and clean aesthetic. This commitment to a fresh and contemporary environment serves as a signature feature, making it an appealing choice for travelers seeking a modern stay. Its convenient location also makes it ideal for families and college visitors. Guests generally appreciate the improved look of the renovated spaces, which aim to enhance comfort and aesthetics. To ensure the best experience, it is advisable to inquire about the current status of renovations, as some common areas may still be undergoing improvements, and consider requesting a room on a higher floor to potentially minimize any construction-related disturbances.

Facilities & Amenities
The hotel offers a range of facilities, though some are subject to ongoing renovations. A notable feature is the indoor/outdoor connected swimming pool, which many guests find appealing, describing it as "very cool" and "amazing," with an attractive outdoor patio featuring fire pits. However, some visitors have reported the outdoor section of the pool being closed or the pool itself needing better cleaning, with mentions of leaves and bugs. The fitness center is generally well-regarded, noted for being "large" and "well-equipped," though some guests have found certain machines to be broken. Wi-Fi connectivity receives mixed reviews; while some find it available, many report it as "spotty," "problematic," or even "horrible," particularly on higher floors. Parking is available, but its convenience is debated, with some noting long walks to the check-in area due to construction storage. The concierge lounge is appreciated by those with access, offering evening food, though some find the selection limited or not consistently replenished. Other amenities like microwaves are not typically found in rooms, leading to guests seeking them in common areas, and there are occasional reports of ice machines being out of order or limited laundry facilities.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied. Many praise the newly renovated rooms as "clean," "pristine," and "beautiful," highlighting the absence of carpeting and the presence of hard flooring. The beds are frequently described as "comfortable" and conducive to a "restful night's sleep." However, some guests have reported issues with cleanliness, including stains on counters, dust on doors, hairs in bathrooms, or general untidiness, with a few extreme cases mentioning roaches or mold in bathrooms. Noise levels are a significant concern for many, with complaints about "thin walls" allowing conversations, slamming doors, and sounds from adjacent rooms or hallways to be clearly heard, impacting sleep quality. The air conditioning units are also cited as noisy. Room amenities like barn-style bathroom doors are criticized for lacking privacy, and some rooms are noted to be missing expected features such as microwaves, clocks, or sufficient towel hooks.

Dining & Food Quality
The hotel's dining options receive mixed reviews, particularly regarding breakfast. While many guests find the breakfast to be "good" or even "phenomenal," especially the buffet, others express disappointment with the variety or quality, describing it as "not that great" or a "joke." Some experiences mention slow service or confusion when the buffet setup is unavailable, requiring guests to order from a menu. The concierge lounge offers an evening food assortment that some find "great," but others note it is often depleted quickly and not consistently replenished, with some finding the coffee quality poor. The hotel's restaurant and bar areas are generally seen as positive, with mentions of good food, including "top-notch" steak dinners and delicious French onion soup. However, the bar has been under construction at times, leading to temporary setups. Some guests appreciate the convenience of having dining options on-site, while others prefer to explore the numerous restaurants located nearby.

Location & Accessibility
The hotel's location is widely praised for its convenience and accessibility. It is ideally situated with easy access from the highway, yet guests report minimal highway noise, making it suitable for a peaceful stay. A key highlight is its close proximity to the University at Buffalo North Campus, making it an excellent choice for college visitors, parents, and those attending events there, with some areas even being walkable. The hotel is also conveniently located about 30 minutes from Niagara Falls, appealing to sightseers and families planning to visit the natural wonder. Additionally, guests appreciate the availability of shopping centers and a variety of restaurants both directly across the street and in the general area, providing ample dining and retail options beyond the hotel's offerings. Parking is generally abundant, though some areas may be affected by ongoing renovations.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight positive interactions with the front desk personnel, describing them as "amazing," "polite," and "welcoming," often going "above and beyond" to assist with requests, including quick check-ins and resolving issues like lost items. The cleaning staff is also frequently commended for their efforts, though some reviews note inconsistencies in daily housekeeping, such as not replacing used items or making beds. The bar and restaurant staff are often described as "awesome" and "attentive," contributing to a positive dining experience. While the majority of feedback is positive, a few guests have reported isolated instances of unhelpful or rude interactions, particularly during busy periods or when dealing with specific issues like check-in delays or room discrepancies. Overall, the staff's commitment to service is a recurring theme.

Additional Information
Guests should be aware that while the hotel is undergoing significant renovations, this may impact the availability or condition of certain amenities, such as the pool, which has been reported as closed at times. The hotel has a pet-friendly policy, accommodating guests traveling with animals. Some guests have noted that the hotel's Wi-Fi can be unreliable, particularly on higher floors, which might be a consideration for those requiring consistent internet access for work or leisure. There are also mentions of a concierge lounge for eligible guests, though its offerings and tidiness can vary. The hotel provides complimentary coffee in the lobby, a thoughtful touch for guests. It is also worth noting that the hotel is a popular choice for sports teams, which can sometimes lead to increased noise levels in common areas and hallways.