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The hotel distinguishes itself with its unique offering of a rooftop jacuzzi and sauna that provide panoramic views, alongside a highly valued inclusive meal plan covering breakfast, afternoon cake, and dinner. Its central location by the harbor is consistently praised, making it exceptionally convenient for exploring the city. Guests frequently highlight the friendly and helpful staff who significantly contribute to a welcoming atmosphere. The inclusive meals are a major draw, providing excellent value and convenience, especially given the cost of dining out in the region. While many rooms are noted for their comfort, some guests observe that the decor appears dated. This hotel is particularly well-suited for sightseers and couples looking to explore the city on foot, as well as families seeking value and convenience with meals provided. Solo travelers also find the welcoming environment and central access appealing. To maximize your stay, guests recommend taking full advantage of the inclusive breakfast and dinner buffets, and considering a booking for the rooftop jacuzzi to enjoy the scenic views.

Facilities & Amenities
The hotel offers a range of convenient facilities that enhance the guest experience. A standout feature is the rooftop spa area, which includes a sauna and a jacuzzi. The sauna is frequently praised for its panoramic views of the harbor, providing a relaxing experience. While the jacuzzi is a popular amenity, guests should note that its use typically incurs an additional fee and requires advance booking, though many find it well worth the cost for the unique views. A well-equipped gym is also available, allowing guests to maintain their fitness routines. Throughout the day, complimentary coffee and tea are readily available in the lobby, a much-appreciated perk. The hotel provides free Wi-Fi, ensuring guests can stay connected. Additionally, the hotel is notably pet-friendly, accommodating guests traveling with their companions. Most guests find these amenities contribute positively to their stay, though some mention that the coffee machine can occasionally be out of order.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is somewhat mixed. Many guests describe the rooms as spacious and appreciate the comfortable beds, ensuring a restful sleep. The heated bathroom floors are a popular feature, providing warmth, especially during colder months. The showers are generally powerful and provide hot water, though a common observation is that they tend to wet the entire bathroom area. However, a significant number of reviews indicate that the rooms appear outdated and tired, with some mentioning visible wear and tear on furniture and carpets. Noise levels receive varied comments; some guests find the rooms quiet, while others report disturbances from outside or hallways. Storage can be an issue, as many rooms lack a wardrobe or sufficient drawers. Most rooms also do not include a mini-fridge or kettle. Daily housekeeping is not standard and must be requested in advance, which some guests find inconvenient. Despite these points, the provision of Rituals products in the bathroom is a nice touch.

Dining & Food Quality
The hotel's dining experience is a significant highlight for many guests, primarily due to the inclusive meal plan. The breakfast buffet receives widespread praise for its variety and quality, offering a substantial spread of hot and cold items, including eggs, bacon, and a good selection of breads. However, a recurring comment is that the hot food items, such as eggs and bacon, are often served lukewarm or cold. The included dinner is highly valued for its convenience and value, especially given the high cost of eating out. Most guests find the dinner to be wholesome and varied daily, though some note that the buffet options can be limited and, similar to breakfast, the warm dishes are sometimes served cold. Vegetarian options are generally available upon request. The afternoon "fika," consisting of coffee and cake, is a popular addition, though some guests find the cakes to be of lower quality or overly processed. Complimentary coffee and tea are available 24/7 in the lobby, which is greatly appreciated by all.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets. Situated directly on the harbor, it offers picturesque views and easy access to the city's main attractions. Guests appreciate being within walking distance of numerous shops, restaurants, and the vibrant city center. A major convenience for many travelers is its close proximity to various tour pick-up points, making excursions effortless. The hotel is also very accessible via public transport, with the airport bus stop located just a short walk away. For guests traveling by car, parking is available on-site, though it is often described as limited and comes with an additional cost. Some reviews suggest that parking can be challenging to secure and may require advance reservation. Overall, the prime location significantly enhances the guest experience, allowing for convenient exploration of the city on foot.

Staff & Service
The staff and service at the hotel generally receive high praise from guests. The team is consistently described as friendly, helpful, and welcoming, contributing significantly to a positive and comfortable stay. Many guests commend their attentiveness and willingness to accommodate requests, including special dietary needs for meals. The check-in process is often noted as quick and efficient, though some guests have experienced longer waits during peak times. While the hotel offers a pet-friendly service, specific details about amenities for pets are not widely elaborated upon. Feedback regarding housekeeping is mixed; while staff are responsive when cleaning is requested, the lack of automatic daily service can be an inconvenience for some. Similarly, reception responsiveness can vary, with some guests reporting difficulties reaching the front desk or encountering queues. Despite these minor inconsistencies, the overall sentiment is that the staff are dedicated to providing a good experience, making guests feel at home.

Additional Information
Guests should be aware of a few specific details to enhance their stay. The hotel operates as a cashless establishment, meaning all payments must be made electronically. A frequently mentioned point is the hotel's policy regarding room cleaning: daily service is not standard and must be specifically requested at the reception, often with advance notice. This approach aims to provide flexibility but can be unexpected for some. While the jacuzzi is a popular feature, it typically incurs an additional fee for use, which some guests find surprising upon arrival. Furthermore, some guests have reported occasional issues with key cards, noting they can be sensitive and require re-activation at the front desk. These points, while minor, are important for guests to note for a smoother experience.