Hotel Genesee Grande

1060 East Genesee Street13210SyracuseUSA
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About Hotel Genesee Grande

Guests staying at the Hotel Genesee Grande, Syracuse, New York,  can enjoy a few evening drinks on the hotel’s terrace and for those who like to keep fit an active there’s the modern and fully-equipped on-site gym.

The rooms feature flat-screen TV’s, hairdryers, desks, air-conditioning units, complimentary toiletries and free Wi-Fi.

The Hotel Genesee Grande offers elegant and comfortable accommodation with 159 rooms, a restaurant, bar/lounge in addition to a fitness center and conference facilities. Free on-site parking is also available.

A wide range of seasonal dishes made using local ingredients is on offer at the 1060 Restaurant whilst light snacks and an extensive drinks list are available at the on-site bar.

The Erie Canal Museum, Everson Museum of Art and the Museum of Science & Technology are all in close proximity to the hotel. Syracuse University, Rosamond Gifford Zoo and Onondaga Lake Park are also close by.

Contact

1060 East Genesee Street, 13210, Syracuse, USA
Telephone: +1(315)4764212 | Fax: +1(315)4714663 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot

Positive Reviews

Pleasant dining experiences.

Guests who dined at the on-site restaurant said that they were very satisfied with their experience stating that the food was of high quality as well as the service. Many appreciated the range of choice on the menu and the fact that local produce was used in many of the dishes as well as the overall pleasant atmosphere in the dining room.

Convenient location and good transport links.

The hotel is a short distance away from the center of town as well as the University campus. Guests were pleased to find quite a few cafes within walking distance and those who wanted to explore further afield could use the free shuttle bus provided by the hotel.

Well-presented communal areas.

The lounge as well as the bar area have been complimented by the guests stating that they were nicely decorated with a pleasant and lively atmosphere. Guests enjoyed spending time in the cozy lounge which features a koi pond and large comfortable sofas whilst the bar also proved popular with many who stayed here.

Negative Reviews

Issues with soundproofing.

Guests objected to being able to hear everything going on in the adjoining rooms including conversations and television noise. The walls have been described as very thin as well as the front t doors as guests said that they could often hear noise from the hallways which they described as intrusive.

Basic room amenities.

Those staying in the standard rooms objected to not having necessary amenities including fridges and microwaves. Although complimentary coffee is provided in the lounge many were inconvenienced by the lack of coffee makers in their rooms.

Slow Wi-Fi.

The Wi-Fi signal in the room was said to be very slow and intermittent with guests stating that they struggled to connect and had to log in several times.

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Rating Overview

Rating trivago Rating Index based on 616 reviews across the web
8.1 /10
  • Other Sources
    7.8 /10
8.1 out of 10 based on 616 reviews