The Tarntawan Hotel Surawong Bangkok

This hotel is widely regarded as a hidden gem, offering a peaceful oasis despite its central location in a bustling area. Guests consistently highlight the spacious rooms and the attentive, friendly staff as standout features. It is an ideal choice for sightseers and business travelers due to its proximity to key attractions and transport links. Couples and solo travelers appreciate the quiet atmosphere and sense of safety, while families benefit from the ample room space. The hotel is also noted for being LGBTQ+ friendly. To enhance your stay, guests suggest being aware of the ongoing renovations and considering external options for breakfast if a wide variety is a priority.

Facilities & Amenities
While the hotel does not feature a swimming pool or a dedicated gym, guests find the available amenities to be functional and convenient. Each room is equipped with a reliable air conditioning system, though some guests have noted it can be slow to cool or occasionally noisy, and a kettle for hot beverages. A secure in-room safe and a refrigerator are also provided for guest use. The Wi-Fi connectivity is generally strong enough for browsing, though some found it insufficient for streaming movies. The hotel has a single elevator which, while efficient, has been noted for its quick-closing doors. An all-day restaurant and a small bar are available on the ground floor, offering dining and refreshment options.

Cleanliness & Room Comfort
Guests frequently commend the hotel's cleanliness and the overall comfort of the accommodations. The spacious rooms are a consistent highlight, often described as big and comfortable, with many praising the comfortable beds that ensure a restful night's sleep. While the dated decor is acknowledged by some, the rooms are generally well-maintained. Feedback on noise levels is mixed; many find the hotel to be quiet and peaceful, tucked away from street noise, though some have experienced noise from corridors, neighboring rooms, or the air conditioning unit. The bathroom facilities are functional, with some featuring a bathtub, but a few guests have reported issues with shower pressure or drainage, and a lack of in-room amenities like slippers or toothbrushes.

Dining & Food Quality
Feedback on the hotel's breakfast is varied. Most guests describe it as basic or simple, often served as a set menu rather than a full buffet, which some find to have limited breakfast variety. Options typically include a choice of American or Thai dishes, along with some fruits, bread, and coffee. While some guests found the food quality to be good and sufficient to start the day, others wished for more items like salads, different types of meat, or natural juices. The hotel also operates a restaurant on the ground floor that offers all-day dining, with the quality of meals sometimes varying depending on the cook on duty.

Location & Accessibility
The hotel's central location is consistently praised as one of its strongest assets. Situated in the heart of Silom, it offers easy walking access to popular areas such as Patpong Night Market, various restaurants, massage shops, and 7-Eleven stores. Its position set back from the main road ensures a surprisingly quiet atmosphere despite being in a lively district. The hotel is also conveniently located near major public transportation hubs, including the BTS Skytrain and MRT stations, providing excellent connectivity to other parts of Bangkok, including the airport. This accessibility makes it an ideal base for exploring the city's attractions and nightlife.

Staff & Service
The staff at this hotel receive overwhelmingly positive reviews for their friendliness, helpfulness, and attentive service. Guests frequently highlight their professionalism and willingness to assist with various requests, contributing significantly to a positive stay. The quick check-in process is often mentioned, and the housekeeping team is commended for maintaining clean rooms daily. Many guests appreciate the staff's ability to remember small details and provide personalized service. The hotel's security at the front entrance is also noted as commendable, adding to guests' sense of safety and comfort throughout their visit.

Additional Information
The hotel is currently undergoing ongoing renovations and updates, which some guests have noted are necessary given the property's age. While these improvements are welcomed, some areas or floors may experience temporary disruptions. The hotel utilizes a traditional key system rather than card keys, which some guests find inconvenient as it requires leaving the key at the front desk when departing. Guests should also be aware of specific hotel policies, such as a non-smoking policy in all rooms. There have been isolated reports of an unusual ID card policy for Thai guests and a laundry bag charge for items guests did not take, which are unique points to consider.