The Beverly Hotel Pattaya

The hotel is highly regarded for its central location near Pattaya's vibrant Walking Street and beach, making it a popular choice for sightseers and party-goers. Its strong appeal to Indian travelers is a defining characteristic, with many guests appreciating the dedicated Indian cuisine options and a welcoming atmosphere. While some rooms are noted for being spacious, the hotel also receives praise for its friendly staff and a large swimming pool. For those considering a stay, it's advisable to be aware of the hotel's primary demographic, and if a quieter experience is desired, it may be beneficial to inquire about room locations away from common areas.

Facilities & Amenities
The hotel offers a swimming pool that is generally described as nice, big, and clean, providing a refreshing space for relaxation. However, some guests note that the pool area can become crowded and noisy, with concerns raised about certain guest behaviors and a specific pool dress code for women (swimsuits only, no bikinis). Free Wi-Fi is widely available and reported to be good, ensuring guests can stay connected. The hotel also features an on-site spa offering massage services, though experiences with staff can vary. A bar is present for guests to enjoy beverages. The convenient proximity to a 7-Eleven store is frequently highlighted as a significant advantage for everyday needs.

Cleanliness & Room Comfort
Feedback on room comfort and cleanliness is mixed. While some guests find rooms to be spacious, well-equipped, and clean, particularly in recently renovated sections, others describe them as small, congested, or old, with issues such as broken floor tiles and a lack of wardrobe space. Bathroom conditions are a frequent point of criticism, with reports of bad smells, cockroaches, low water pressure, and dirty towels. A significant and recurring issue is noise levels, as guests often experience disturbances from loud neighbors, slamming doors, and late-night activities, which severely impacts sleep quality. While some beds are noted as comfortable, others are described as hard. Additionally, some rooms lack balconies.

Dining & Food Quality
The hotel's dining experience is a major highlight for many guests, particularly its focus on Indian cuisine. The breakfast buffet consistently receives praise for its variety and quality, offering numerous Indian food options, including curries, which are a significant draw for its primary demographic. Many guests describe the Indian food served for lunch and dinner as excellent, authentic, and delicious, often preferring it over outside restaurants. The restaurant itself is noted for its good food and pleasant ambiance. However, some non-Indian guests find the breakfast choices limited, and a few reviews mention the overall food quality as average or lacking in taste.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring Pattaya. It is just a short walking distance (1-5 minutes) from the vibrant Walking Street and approximately 4-5 minutes from Pattaya Beach. This prime position places guests close to major attractions, shopping areas, and the city's nightlife. Numerous Indian restaurants and a 7-Eleven store are conveniently located just outside the hotel. Public transportation, including share vans, is easily accessible from the hotel's gate, providing convenient travel to other parts of the city. Parking is available and generally considered easy by guests.

Staff & Service
The hotel staff generally receives high praise for their politeness, helpfulness, and friendly demeanor. Guests frequently highlight the attentive service provided, from prompt room service to efficient check-in and check-out processes. Many appreciate the staff's willingness to assist with requests, including room changes and local recommendations. Specific individuals are often mentioned for their excellent customer service. However, a few guests report instances of staff being rude, unhelpful with noise complaints, or engaging in questionable practices, such as attempting to force gala dinner payments or not refunding security deposits promptly.

Additional Information
A prominent theme in reviews is the hotel's primary demographic, with a significant majority of guests being Indian travelers, which influences the overall atmosphere and services, including the Indian-focused breakfast. Some guests express discomfort with the noise levels and certain behaviors associated with this demographic, particularly late at night, and note that the hotel's pool area can be crowded with men. The hotel has a policy of no extra charge for "lady visitors", and some reviews mention a weed bar in the lobby. Guests are typically required to pay a refundable security deposit upon arrival. There are also reports of construction work causing noise during the day and issues with the hotel saving and using credit card details after checkout.