SureStay Plus Hotel by Best Western Buffalo

This hotel offers a highly convenient and comfortable stay, particularly noted for its unique dual-door access in many rooms, allowing direct entry from the parking lot and an interior hallway. This feature is especially appreciated by pet owners and road trippers seeking easy unloading and quick outdoor access. Guests consistently highlight the hotel's exceptional cleanliness, the friendly staff, and the delicious complimentary breakfast. It is an ideal choice for families and business travelers looking for a reliable and welcoming stop. To enhance your experience, consider requesting a room away from the interstate for maximum quietness, and be sure to take full advantage of the convenient parking right outside your door.

Facilities & Amenities
Guests frequently praise the hotel's recreational offerings, including a well-maintained indoor pool and an amazing hot tub, which many find perfect for relaxation after a long journey. The fitness center is also noted for its good facilities, allowing guests to maintain their routines. For added convenience, the hotel provides a very clean and reasonably priced coin-operated laundry room, which is considered a "godsend" by those on extended trips. While most guests find the Wi-Fi connection reliable, some have experienced occasional spotty service. The availability of ice machines and vending machines is appreciated, though a few guests noted some machines were out of order or noisy.

Cleanliness & Room Comfort
The hotel receives overwhelmingly positive feedback for its cleanliness, with many guests describing rooms as "spotless" and "blindingly clean." Rooms are generally found to be spacious and well-kept, though some note the overall older appearance of the property. Feedback on bed comfort is mixed; many guests report comfortable beds ensuring a restful sleep, while others describe them as firm or hard. Noise levels are generally reported as quiet, contributing to a peaceful stay, despite the hotel's proximity to the interstate. However, some guests have noted occasional noise from the air conditioning units or from other guests. Room amenities often include a microwave and refrigerator, adding to guest convenience.

Dining & Food Quality
The complimentary breakfast is a major highlight, consistently described as "exceptional," "outstanding," and "delicious" by numerous guests. The hotel offers a wide variety of hot and cold options, including popular items like pancakes, eggs (scrambled or omelets), bacon, and sausage. Guests appreciate the freshness of items like fruit, yogurt, and muffins. The breakfast area is well-maintained, with an attentive attendant ensuring items are constantly restocked and tables are clean. While the vast majority of feedback is positive, a few guests mentioned minor issues such as occasionally bruised fruit or a preference for different coffee options.

Location & Accessibility
The hotel boasts a highly convenient and central location, offering easy access right off the interstate, making it an ideal stop for travelers. Guests appreciate its proximity to major routes like I-90 and I-25, facilitating travel to destinations such as Yellowstone. The hotel is also conveniently located near various restaurants and shops, with some dining options within walking distance. While not directly in the heart of downtown, it provides a short and manageable drive to the town center. Parking is consistently praised as easy, plentiful, and often available right outside the room door, which is particularly beneficial for guests with luggage or pets.

Staff & Service
The hotel staff consistently receives glowing reviews for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm welcome and hospitable demeanor of the front desk team, who are often described as "top rate" and "efficient." The check-in and check-out processes are generally smooth and quick. Staff are commended for their willingness to accommodate requests, such as providing ground-floor rooms for pet owners or addressing room issues promptly. Many reviews specifically mention the owner's personal involvement and dedication to guest comfort, further enhancing the overall positive service experience.

Additional Information
The hotel is notably pet-friendly, accommodating both dogs and cats, with a very reasonable pet fee. Many pet owners appreciate the convenience of ground-floor rooms with laminate flooring and direct outdoor access, simplifying pet care. The interior design features a unique Wyoming-themed decor, moving away from a generic "cookie-cutter" feel, which adds a distinct local charm. Some rooms are equipped with thoughtful details like two peepholes (one at a lower height for children) and a bathroom fan that can be manually controlled, avoiding constant noise. Guests also value the presence of an in-house coin-operated washer/dryer, which is a significant convenience for those on extended trips.