Sharm Cliff Hotel

This hotel is primarily noted for its prime location near Naama Bay, offering convenient access to the town's attractions, though reaching it involves navigating a series of challenging steps. It appeals most to budget travelers and sightseers who prioritize proximity to the city center over extensive amenities or luxurious accommodations. While the hotel's condition is frequently described as very worn and neglected, its affordability makes it an option for those with low expectations who plan to spend most of their time exploring outside. To ensure a more comfortable stay, guests are advised to bring their own toiletries and be prepared for cash-only transactions, as card payments can be problematic.

Facilities & Amenities
The hotel's facilities are consistently described as old and in need of significant renovation. While there are two swimming pools, some guests reported issues with their cleanliness, broken tiles, and damaged sun loungers. The water slides are present but have been noted as potentially unsafe due to exposed pipes and broken covers. Wi-Fi is generally only available in the reception area, with many guests experiencing poor or intermittent connectivity, and it is rarely accessible in the rooms. Room amenities like electric kettles and minibars are often absent or non-functional, and the air conditioning can be unreliable, sometimes leaking or being entirely out of order. The overall impression is one of widespread disrepair, with exposed wires, rusty fixtures, and worn furniture throughout the property.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is overwhelmingly negative. Rooms are frequently described as dirty, with stained sheets, dusty surfaces, and a general lack of thorough cleaning. Many reviews mention the presence of cockroaches and other insects. The bathrooms are a particular point of concern, often reported as filthy, with mold, rust, exposed wiring, and issues with water pressure or the availability of hot water. Towels are often described as threadbare or dirty, and some guests had difficulty obtaining fresh ones. Beds and pillows are commonly found to be hard and uncomfortable, impacting sleep quality. Noise levels can also be an issue, with loud music from the pool area often continuing late into the night.

Dining & Food Quality
The dining experience receives widespread criticism, with many guests describing the food as poor in quality and variety. The breakfast often consists of limited, unappetizing options such as cold, rationed pancakes or omelets, stale bread, and a lack of fresh produce, butter, or cheese. Lunch and dinner menus are reported to be repetitive, featuring mostly cold or lukewarm dishes like chicken, rice, and basic salads, with some guests finding the meat undercooked or inedible. Beverages are also a point of contention, with local spirits often described as low quality and served in recycled plastic cups, while beer, wine, and even basic coffee or milk are frequently unavailable or come at an extra cost. The restaurant itself is often noted for being unclean and having an unpleasant odor.

Location & Accessibility
The hotel's central location near Naama Bay is a significant advantage, placing guests within easy walking distance of shops, restaurants, and entertainment. However, accessibility to the hotel is a recurring challenge, as it is situated at a higher elevation, requiring guests to navigate a long series of steps to reach the main promenade. These steps are often described as poorly maintained, unlit at night, and difficult for elderly guests or those with mobility issues. Despite the convenient proximity to the town, the immediate surroundings of the hotel's entrance are sometimes noted as unkempt or passing through abandoned areas, which can set a negative tone for arrival.

Staff & Service
Feedback on staff and service is mixed. Many guests found the staff to be polite, friendly, and helpful, particularly in addressing specific requests or providing assistance. However, a significant number of reviews highlight issues such as staff speaking very little English, leading to communication difficulties and misunderstandings. The check-in process can be lengthy, with some guests reporting waits of several hours. There are also instances of staff being perceived as unhelpful, unresponsive to complaints, or even rude. Specific services like room service, bellboy service, and consistent housekeeping are frequently reported as unavailable or inadequate, with towels and toilet paper often needing to be requested multiple times.

Additional Information
A notable recurring theme is the hotel's payment policy, with many guests reporting that despite online booking indicating card payment options, the hotel often insists on cash-only transactions upon arrival, sometimes requiring guests to withdraw money from nearby ATMs. The hotel's actual star rating is frequently disputed by guests, who feel it falls far short of the advertised classification, often suggesting it is closer to a one or two-star establishment. The hotel primarily caters to a Russian-speaking clientele, which influences the food offerings and entertainment. While the hotel offers shuttle services to beaches, guests often find these transfers infrequent or unreliable, and some designated beaches may require an additional fee or have limited access.