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Good to know

  • Expansive water park with wave pool

    Enjoy five outdoor pools, including a wave pool and two waterslides, providing endless fun for all ages.

  • Dedicated private beach access

    Relax on the hotel's private sandy beach, just a short 500-600 meter walk or a quick, free shuttle ride away.

  • Relaxing spa and wellness facilities

    Unwind with a visit to the spa offering massages, a Turkish bath, and a sauna for ultimate relaxation.

  • Convenient shuttle to beach

    Access the beautiful sandy beach effortlessly with a complimentary shuttle service running every 15 minutes.

  • Family-focused amenities

    Benefit from a mini club for children aged 4-12, children's pools, and a playground, ensuring an enjoyable stay for families.

  • Variety of on-site bars

    Enjoy local alcoholic and non-alcoholic drinks at the lobby, pool, and beach bars, available from morning until midnight.

  • Renovated rooms with balconies

    Stay in comfortable, air-conditioned rooms featuring private balconies or patios, minibars, and flat-screen TVs.

This summary was created by AI and might not be 100% accurate.

About Serenis Hotel

GENERAL INFORMATION It is located in Manavgat, Side region of Antalya province with its sun, unique nature, historical places and deep blue sea. It is a 5-star hotel with a capacity of 358 rooms and 766 people. Our facility, built on 20.000 square meters, provides service with an all-inclusive system. We have 3 elevators in our 8-floor facility. We are pleased to welcome you with different tastes from Turkish and world cuisines with 1 Main and 3 A la Carte Restaurants. Pets are not allowed in our hotel. LOCATION It is 60 km from Antalya, 55 km from Antalya Airport, 30 km from Aspendos Antique Theater, 9 km from Manavgat Waterfall, 7 km from Manavgat and 3 km from Side Antique City. Our distance from the sea is 500 meters. ROOMS In total, we have 358 rooms in our hotel. We have 5 different room categories: 4 Economy rooms, 278 Standard rooms, 3 Handicapped rooms, 57 Family rooms and 16 Duplex rooms. Everything has been thought for the comfort of our guests in our very spacious rooms. Standard room: Our rooms are 25 square meters, with central air conditioning, safe for rent (with charge), reading lamp at the bedside, LCD TV with satellite broadcasting, minibar (soft drinks are served), 220 V, balcony, telephone, tea and coffee set, laminate parquet floor, hair dryer, shower cabin, make-up mirror in the bathroom. Our standard rooms can accommodate a maximum of 2+1+B or 3 people. Handicapped room: In our rooms of 25 square meters, central air conditioning, safe for rent (with charge), reading lamp at the bedside, LCD TV with satellite broadcasting, minibar (soft drinks are placed), 220 V, balcony, telephone, tea and coffee set, laminate parquet floor, hair dryer, shower cabin, make-up mirror in the bathroom. The bathroom has been specially designed for our disabled guests. There is a room door that opens out, a curved mirror in the bathroom, a handle on the shower and toilet. Our disabled rooms can accommodate a maximum of 2+1+B or 3 people. Economy room: In our rooms of 20 square meters, central air conditioning, safe for rent (with charge), reading lamp at the bedside, LCD TV with satellite broadcasting, minibar (soft drinks are placed), 220 V, balcony, telephone, tea and coffee set, laminate parquet floor, hair dryer, shower cabin, make-up mirror in the bathroom. Our economy rooms can accommodate a maximum of 2 people. Family room: In our 32 square meters rooms, central air conditioning, safe for rent (with charge), reading lamp at the bedside, LCD TV with satellite broadcasting, minibar (soft drinks are served), 220 V, balcony, telephone, tea and coffee set, laminate parquet floor, hair dryer, shower cabin, make-up mirror in the bathroom. These rooms have 2 rooms and there is a door between the rooms. Family rooms can accommodate up to 4 people. Duplex rooms: Our rooms are 45 square meters, with central air conditioning, safe for rent (with charge), reading lamp at the bedside, LCD TV with satellite broadcasting, minibar (soft drinks are served), 220 V, balcony, telephone, tea and coffee. set, laminate parquet floor, hair dryer, shower cabin, make-up mirror in the bathroom. Duplex rooms can accommodate up to 5 people. POOLS We have 6 pools in total. Our pools are large pool (975 m²), relaxation pool (450 m²), wave pool (576 m²), aquapark pool (150 m²), 1 children's pools (180 m²) and indoor pool (77 m²). Our aquapark with 5 slides provides service between 01.05-31.10 at certain hours. Our indoor pool is heated until 01.05. Towels are available for use at the beach and pool. Towel change is free of charge, and the second towel change during the day is chargeable. Fresh water is used in all of the pools. BEACH Our private bar is on the beach. Our beach is fine sand and our sea is not deep. Wifi is also available for a fee at our beach bar. Sunbeds and umbrellas are free. There are also water sports as a private on the beach. We have a free shuttle to the beach. FOOD & BEVERAGE The main restaurant serves breakfast, late breakfast, lunch, dinner and night soup. In addition, we have lunch snack service, flatbread, ice cream, tea and coffee service at the pool bar, and lunch snack service at our beach bar. We have 3 A la Carte restaurants, Ottoman, Italian and Mexican serving between 01.05-31.10. This service, which can be booked once for a 7-day stay, is free of charge. Our guests under the age of 18 are not served alcohol. BARS We have 4 bars. Lobby bar, pool bar, beach bar and restaurant bar. All local alcoholic and non-alcoholic drinks are free between 10:00-24:00. Imported drinks, champagne, wine, bottled drinks and freshly squeezed orange juice chargeable. MEETING ROOMS Among our meeting groups, we have 3 meeting rooms on the ground floor of our hotel. While first meeting room have 20 people, second one is 20 people and third one is 250 people capacity. We have a lectern, microphone, sound system and barcovision service. ANIMATION We have soft animation with daytime activities and evening shows every day of the week. Our animation team works to entertain you with different visual shows every night in the 400-seat amphitheater. Darts, boccia, water gymnastics, water polo, aerobics, water games in the pool are some of our daytime activities. MINI CLUB We have a mini club for our 4-12 year old children. It provides service at certain times during the day. In the evenings there is a mini disco for children. In our restaurants, baby chairs are also available for our little guests. SPA CENTER Our Spa center also provides service for all our guests in our hotel. Turkish bath and sauna are free of charge in the center, and services such as massage, scrub, skin care, face mask etc. are paid. Paid services: Billiards, game center (private), doctor, laundry, telephone, fax, wireless internet (free in the lobby, paid in all other areas), shops, water sports (private), car rental service (private), Free services: Table tennis, Turkish bath, sauna, wireless internet (in the lobby), minibar, wake-up call, fitness (min. 16 years old)

Rooms

  • Family Room
    Family Room
    • 1 Double Bed, 2 Twin Beds
    • Sleeps 4
    • A/C
  • Standard Room
    Standard Room
    • 1 Double Bed, 1 Twin Bed
    • Sleeps 3
    • A/C
  • Standard Single Room
    Standard Single Room
    • 1 Double Bed, 1 Twin Bed
    • Sleeps 1
    • A/C

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6.9
based on 3097 ratings from top 
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Review summary

This AI-generated summary was based on reviews from multiple 
sites

This hotel is widely recognized for its extensive aquatic facilities, featuring multiple pools and slides that are a significant draw, especially for families with children. While many guests find it to be a suitable option for a budget-conscious holiday, feedback on key aspects like dining and staff service is notably mixed. The hotel aims to provide a comprehensive experience, but some areas, such as the quality of entertainment and the consistency of certain amenities, receive varied reviews. For those planning a stay, it is advisable to manage expectations regarding on-site Wi-Fi availability and be prepared for potential language barriers with some staff members. Exploring external options for excursions might also enhance the overall experience.


Facilities & Amenities
The hotel boasts an impressive array of pools, including a kids' slide area and a wave pool, which are highly popular among guests, though some note the wave pool is not always operational. Direct beach access is facilitated by a convenient free shuttle service that runs frequently, and the beach area provides free towels and sunbeds, along with all-inclusive food and drinks. However, the Wi-Fi service is a common point of contention, being free only in the lobby and often slow, with charges applied for in-room access. The mini-bar in rooms receives mixed reviews regarding its contents and refill consistency, and the safe incurs an additional daily charge. While air conditioning is present, some guests report issues with its effectiveness or noise. Additionally, the elevators can be slow, hot, or occasionally out of service, and the kids' club and evening entertainment receive varied feedback, with some finding the latter repetitive or not catering to all nationalities.


Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is quite varied among guests. While some report that rooms are cleaned daily and maintained well, others express dissatisfaction, noting that rooms were not cleaned properly, with some finding dirty bathrooms, stains, or worn-out furniture. The room condition itself is a point of discussion, with some guests mentioning that rooms are spacious and have been renovated, while others describe them as needing updating, with broken chairs, non-functional phones or fridges, and general wear and tear. The beds receive mixed reviews, with some finding them comfortable, while others describe them as rock-solid or saggy. Issues with toiletries being old or dusty, and inconsistent refilling of toilet paper, are also mentioned. Some guests also noted AC noise as a disturbance.


Dining & Food Quality
The dining experience at the hotel elicits a wide range of opinions. While some guests praise the food variety and quality, describing it as having a massive selection of tasty dishes, many others find the food to be repetitive, boring, or of poor quality, with some reporting lukewarm or even raw/burnt items, particularly from the grilled options. The breakfast menu also receives mixed reviews. Desserts are often described as mediocre or lacking variety, and snacks at the pool or beach bars can run out quickly. The drinks selection is frequently criticized for being of cheap brands, overly sweet, or inconsistent in availability, with some guests noting a lack of hot beverages or ice cream. Issues with the availability of clean cutlery and plates in the main restaurant are also reported by some.


Location & Accessibility
The hotel's location is generally considered convenient for accessing the beach, which is either a short walk away or easily reachable via the hotel's shuttle service that runs every 15 minutes. The beach itself is described as sandy and shallow, ideal for children. While some guests appreciate the proximity to nearby shops and local amenities, others note that the hotel is situated at the "bottom end" of the area, meaning fewer restaurants or entertainment options are within immediate walking distance. A recurring point of concern is the parking situation, as the hotel does not have its own dedicated parking, requiring guests to use an off-site construction area for their vehicles.


Staff & Service
The staff and service at the hotel receive highly mixed reviews. Many guests commend the staff helpfulness, describing them as polite, friendly, and attentive, contributing positively to their stay. However, a significant number of reviews highlight issues such as rudeness, unresponsiveness, and a noticeable language barrier, particularly for English-speaking guests. There are frequent comments about a perceived nationality preference, with English guests often feeling less prioritized compared to German or Russian visitors. The check-in process can be inconsistent, with some experiencing quick service while others face long waits or issues with reservations. Housekeeping service also varies, with some reporting daily cleaning and towel changes, while others find rooms are not cleaned adequately. The animation team is a particular point of contention, praised by some for being good with children, but heavily criticized by others for being rude, biased against English speakers, and presenting inappropriate shows.


Additional Information
Guests should be aware that despite being an all-inclusive property, there are several extra charges that can impact the overall cost of a stay. These include fees for in-room Wi-Fi, the use of the safe, and access to certain recreational activities like the adventure park or games. Some guests also note additional costs for specific food and beverage items like smoothies or shisha. While excursion booking is available through hotel representatives, some visitors find these options to be more expensive than booking externally. Furthermore, experiences with medical services on-site are mixed, with some guests reporting language barriers and unhelpful responses when seeking assistance.

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Property amenities
  1. Nightclub
  2. Entrance hall/lobby
  3. Lift
  4. Gym
  5. Hairdresser
  6. Parking
  7. Terrace
  8. Porter service
  9. Bar
  10. Beach bar
  11. Indoor pool
  12. Hotel safe
For children
  1. Cot
  2. Childcare
  3. Playground
  4. Kids' club
  5. Organised activities for kids
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Wellness
  1. Sauna
  2. Hammam
Room amenities
  1. Openable windows
  2. Cosmetic mirror
  3. Satellite TV
  4. Room safe
  5. WiFi
  6. Flatscreen TV
Sports facilities
  1. Volleyball
  2. Pool table
  3. Bike rental
  4. Tennis court
Food and drinks
  1. Halal food
  2. All inclusive (upon inquiry)

Location

  • Ilıca Mahallesi 11. Sokak. No:1A/1 Manavgat, 
  • 07330, 
  • Kumköy, 
  • Turkey

Property info

Ilıca Mahallesi 11. Sokak. No:1A/1 Manavgat, 07330, Kumköy, Turkey

Frequently Asked Questions about Serenis Hotel

  • Is there a pool area at Serenis Hotel?

    Yes, Serenis Hotel offers 1 pool area.

  • Are pets allowed at Serenis Hotel?

    No, Serenis Hotel doesn’t allow pets.

  • Is parking available at Serenis Hotel?

    Yes, Serenis Hotel provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Serenis Hotel?

    Check-in at Serenis Hotel is available from: . Check-out time is by .

  • Where is Serenis Hotel located?

    Serenis Hotel is located in Ilıca Mahallesi 11. Sokak. No:1A/1 Manavgat, 07330, Kumköy, Turkey.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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