Naturhotel Outside

This hotel offers a truly exceptional experience, distinguished by its outstanding spa facilities and superb culinary offerings, making it a memorable destination for relaxation and gastronomic delight. Guests consistently highlight the warm, attentive service provided by the staff, who create a welcoming, family-like atmosphere. The hotel's recently renovated interiors feature a modern and stylish design with abundant natural wood, contributing to a cozy ambiance. It is an ideal fit for couples seeking a romantic and relaxing getaway, families who appreciate accommodating service and diverse activities, and active travelers such as hikers, skiers, and mountain bikers due to its prime location. Wellness seekers and food enthusiasts will find their expectations exceeded. To maximize your stay, consider opting for the three-quarter board to fully immerse yourself in the culinary journey, and take advantage of the hotel's guided outdoor activities.

Facilities & Amenities
The hotel boasts an impressive and modern spa area, which is a significant highlight for many guests. This extensive wellness retreat includes a well-appointed indoor pool, a soothing brine pool, and a captivating outdoor pool offering stunning mountain views. Guests can indulge in various saunas, including outdoor saunas, a Finnish sauna, an infrared sauna, and multiple steam baths such as an aroma steam bath and a brine steam bath. Additional features include a Kneipp basin and comfortable relaxation areas. For those seeking to stay active, a well-equipped gym is available. The hotel also provides an excellent, heated ski storage room with individual lockable compartments, ensuring convenience for winter sports enthusiasts. A beautifully maintained garden area features a serene natural swimming pond, perfect for a refreshing dip. E-bike rental is offered, and Wi-Fi is available throughout the property.

Cleanliness & Room Comfort
Guests consistently praise the hotel's exceptional cleanliness and the overall comfort of its accommodations. Rooms are described as spotless, cozy, and beautifully furnished, often featuring a modern design with natural materials that reflect the surrounding environment. Many rooms are notably spacious and well-equipped, providing a comfortable retreat. The comfortable beds with high-quality mattresses ensure a restful night's sleep, with some guests appreciating the option of pine pillows. Most rooms feature a balcony offering delightful mountain views. While the hotel generally provides a quiet atmosphere, some guests noted occasional street noise if windows were left open, though rooms are typically quiet with windows closed. The overall impression is one of meticulous upkeep and thoughtful design aimed at guest comfort.

Dining & Food Quality
The hotel's culinary experience is consistently lauded as a major highlight, with many guests describing it as exceptional. The breakfast buffet is extensive, offering a wide selection of regional products, including delicious homemade bread, fresh eggs, and a variety of healthy options, juices, and smoothies. An afternoon snack is also provided, featuring homemade cakes, soups, and salads. For dinner, guests enjoy sophisticated multi-course menus that are both creative and ambitious, often reaching a gourmet level. The cuisine emphasizes regionality and quality, with dishes prepared to perfection and served in well-balanced portions. The wine selection is highly regarded, with knowledgeable sommelier service available. The kitchen is also highly accommodating, offering excellent gluten-free, lactose-free, and vegan options upon request, ensuring all dietary needs are met with care and creativity.

Location & Accessibility
The hotel enjoys a highly convenient central location within Matrei, making it an excellent base for exploring the region. It provides easy access to numerous hiking trails and the local ski resort, catering to both summer and winter activities. For public transport, a ski bus station is conveniently located just 50 meters from the hotel, and a general bus stop is directly opposite, ensuring seamless connections to surrounding areas. While the town of Matrei itself is described as small and quiet, ideal for those seeking tranquility, the hotel's position allows guests to quickly reach various outdoor pursuits. Parking is available, including a garage, and the hotel offers EV charging facilities, though some guests noted the charging process could be more streamlined.

Staff & Service
The hotel's staff and service consistently receive glowing reviews, standing out as one of its most praised aspects. Guests frequently commend the friendly staff for their genuine warmth and attentive service, which creates a welcoming and family-like atmosphere. The team is described as exceptionally helpful and accommodating, going above and beyond to ensure a pleasant stay. From a warm welcome upon arrival to efficient quick check-in and seamless room service, every interaction is marked by professionalism. Housekeeping is noted for its thoroughness, maintaining impeccable cleanliness. Guests also appreciate specific services such as expert wine consultation and the availability of guided activities, which further enhance the overall guest experience. The staff's dedication to guest satisfaction is a recurring theme in reviews.

Additional Information
The hotel strongly emphasizes its sustainability focus, which is reflected in its design, use of natural materials, and culinary philosophy, earning it an environmental seal. A unique offering includes guided snowshoe hikes and guided mountain tours, often led by the hotel owner, providing guests with an authentic connection to the region. While the spa closing time is generally 8 PM, some guests wished for longer hours. The hotel has a pet-friendly policy, accommodating guests traveling with animals. For electric vehicle owners, EV charging is available, though some guests experienced a complex process and occasional availability issues. It is worth noting that one guest reported renovation noise from an outdoor pool project during their stay, which temporarily impacted the view and caused morning disturbances. The hotel also offers a towel change option, allowing guests to contribute to environmental efforts.