Miracle Grand Convention Hotel

The hotel is a popular choice, particularly for its convenient proximity to Don Mueang Airport, making it an ideal base for layover travelers and business travelers attending conferences. Guests frequently highlight the exceptional value offered, often including comprehensive buffet packages. The hotel is generally praised for its spacious rooms and the attentive service provided by the staff. Recent renovations have significantly enhanced the guest experience, with many appreciating the updated interiors and facilities. While some guests note the hotel's age from the exterior, the interior is consistently described as modern and well-maintained. This hotel is well-suited for families seeking comfortable and affordable stays with good dining options, and for couples looking for a relaxing retreat. To ensure the best experience, guests are advised to request a newly renovated room and to plan transportation in advance, as the hotel is located further from the city center.

Facilities & Amenities
The hotel offers a range of facilities and amenities designed to enhance guest comfort and convenience. The swimming pool is generally well-regarded, described as spacious and clean, with some guests appreciating the views of planes overhead. A well-equipped fitness center is available, featuring modern equipment for various workouts, complemented by a sauna and steam room for relaxation. While most guests find these amenities satisfactory, some note that certain areas or equipment show signs of age. Free Wi-Fi is provided, though a few guests reported inconsistent signal strength or connectivity issues, particularly in rooms or by the pool. For quick needs, a mini-mart or cafe is available on the ground floor, and guests appreciate the presence of ice machines and vending machines on various floors. Some feedback indicates that the air conditioning in rooms can be difficult to adjust, sometimes being too cold or noisy.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably mixed, reflecting the hotel's ongoing renovation efforts. Many guests commend the spacious rooms, highlighting the comfortable beds and soft pillows that contribute to a restful sleep. Newly renovated rooms are often described as modern, clean, and well-appointed, featuring large bathrooms with strong water pressure, and sometimes offering both a rain shower and a bathtub. However, a considerable number of reviews mention issues in unrenovated or less thoroughly cleaned rooms, including musty smells, dust, hair on floors or towels, and even reports of cockroaches. Some guests also noted cracks on walls and general wear and tear, indicating a need for more consistent maintenance. While rooms are generally quiet, some guests reported noise from the highway or corridor conversations, and issues with air conditioning being too cold or noisy. Basic amenities like a mini-fridge are available, though some guests noted the absence of coffee and tea making facilities in certain rooms.

Dining & Food Quality
The dining and food quality at the hotel receive generally positive, though sometimes mixed, reviews. The breakfast buffet is a prominent feature, with many guests praising its wide variety of both Thai and international options, including an egg station and fresh fruit. However, some guests noted that certain hot items, such as eggs or waffles, were occasionally served cold or were not replenished quickly enough, especially during peak hours. The hotel's lunch and dinner buffets are frequently highlighted as offering excellent value and a diverse selection, with specific mentions of fresh seafood, delicious duck, and a range of Thai and Chinese dishes. The restaurant atmosphere is generally considered pleasant. Room service is available 24 hours, offering large portions, though some found the menu limited or the food bland. The coffee at breakfast also received mixed comments, with some wishing for better quality or more efficient coffee machines.

Location & Accessibility
The hotel's location is a significant factor in guest experiences, primarily praised for its convenient proximity to Don Mueang Airport, typically a 10-15 minute drive, making it ideal for layovers. However, its distance from Bangkok's city center is a frequent point of concern for tourists, requiring lengthy taxi rides, especially during rush hour. While there are public transportation options like the BTS and MRT lines nearby, reaching them often involves a 10-15 minute walk, which some guests find inconvenient due to the surrounding environment, including busy roads and limited pedestrian infrastructure. Parking is available, though some guests found the space limited or the basement area less appealing. The immediate surrounding area offers limited attractions, with a 7-Eleven and IT Square accessible via a footbridge, providing basic necessities. Overall, the location is highly suitable for airport access and specific local events but less so for general sightseeing in central Bangkok.

Staff & Service
The staff and service at the hotel generally receive high praise, with many guests commending the friendly and helpful demeanor of the team. The check-in and check-out process is often described as quick and efficient, contributing to a smooth arrival and departure. Guests appreciate the attentive service from various departments, including housekeeping, who ensure rooms are clean, and bellmen who assist with luggage. Many reviews highlight the staff's willingness to accommodate requests and resolve issues promptly, such as television problems or room changes. However, there are isolated instances of negative feedback, with some guests reporting unhelpful or unwelcoming attitudes from certain reception staff or security personnel. A few guests also noted a language barrier, particularly with English, which occasionally led to miscommunication. Despite these isolated concerns, the overall sentiment points to a dedicated team committed to providing a pleasant stay.

Additional Information
Guests should be aware of certain unique aspects and policies during their stay. The hotel is a popular venue for conferences and seminars, offering extensive meeting facilities, which can sometimes lead to crowded common areas. While the hotel aims to provide a comprehensive experience, some guests have reported unexpected charges for basic services, such as a fee for borrowing a microwave or bowls and spoons, which can be a point of contention. The Wi-Fi service has been inconsistent for some, with reports of frequent disconnections, particularly impacting those needing reliable internet for work or video calls. On a more positive note, the hotel occasionally hosts unique cultural events, such as a Rahu ceremony, which some guests found to be an interesting experience. The hotel also offers 24-hour room service, providing convenience for late-night needs.