Maytara Hotel

This hotel is highly regarded for its prime central location, offering unparalleled access to Pattaya's vibrant attractions. Its signature feature, the pool access rooms, are a particular highlight, allowing guests to swim directly from their accommodation at any time of day or night, providing a unique and convenient experience. The hotel is an excellent fit for sightseers and nightlife enthusiasts due to its proximity to the beach, shopping malls, and entertainment areas. Budget-conscious travelers also find it offers great value, often choosing to return for its comfort and convenience. Guests consistently praise the friendly and helpful staff, the overall cleanliness of the property, and the spacious rooms. To enhance your stay, consider booking a pool access room for a truly distinctive experience, and be prepared for potential Wi-Fi issues by having an alternative internet plan, as this is a recurring point of feedback.

Facilities & Amenities
The hotel features a popular swimming pool, which many guests enjoy, especially those in pool access rooms who can swim directly from their doors at any time. While convenient and a major draw, some guests have noted that the pool can be narrow or that finding sufficient shade around it might be challenging. For relaxation, an in-house massage service is available, adding to the convenience for guests. However, the Wi-Fi connectivity is a significant and consistent point of concern across reviews; many guests report it to be unreliable, slow, or requiring frequent re-logging, making it unsuitable for those needing a stable internet connection for work or leisure. Additionally, the elevator is described as small and slow, and its location, set back from the reception area, can be an inconvenience for some guests, requiring a longer walk.

Cleanliness & Room Comfort
Guests consistently praise the cleanliness of the rooms, describing them as super clean and well-maintained. The rooms are generally considered spacious, offering ample living area, and feature comfortable beds and quality pillows for a restful sleep. The showers are also highlighted as being good, with plenty of hot water. In-room amenities include a kettle or boiler for coffee/tea and a balcony, often used for smoking. However, some guests note that basic toiletries like toothpaste and toothbrushes are not provided, and the supplied shower gel and shampoo bottles can be tiny and difficult to use. While some rooms might experience noise from outside entertainment, many find the noise levels bearable or the rooms quiet enough for sleeping. Some aspects of the rooms, such as the safety box and door locks, are described as older, and some balcony doors might be flimsy, while the air conditioning can take some time to cool the room.

Dining & Food Quality
The hotel does not offer breakfast service, which is a consistent point noted by guests. However, there is an on-site restaurant located at the front of the hotel, and the food served there is generally considered good by those who dine in. For alternative dining options, guests appreciate the abundance of restaurants in the immediate vicinity, including a specific one directly opposite the hotel that offers breakfast at reasonable prices. While there are many choices, some guests have observed a prevalence of Western and Indian restaurants nearby, with fewer options for traditional Thai food. A few guests have reported negative interactions with the restaurant staff, describing them as unhelpful or rude, which can detract from the dining experience.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, described as ideal and super good by numerous guests. It offers unparalleled proximity to the beach, being just a short walk away, and provides easy access to a wide array of attractions. Guests appreciate being within walking distance of major shopping destinations like the Central Mall and various markets, as well as vibrant nightlife areas, including numerous bars and entertainment spots like Tree Town and Soi LK. The convenience extends to an abundance of nearby massage shops and diverse restaurants. While the location is highly convenient for exploring the city on foot, some guests have noted that the surrounding traffic can be intense.

Staff & Service
The staff and service at the hotel receive overwhelmingly positive feedback from guests, consistently described as very nice, helpful, and professional. Many reviews highlight the friendly staff at the front desk and the cleaning staff, who are praised for their attentiveness and for keeping rooms immaculate. Guests appreciate the bell boys for their helpfulness and friendly demeanor, often going out of their way to assist. The personal touch, with staff remembering returning guests by name, contributes significantly to a welcoming atmosphere. While the majority of interactions are positive, a few guests have reported less welcoming experiences with some receptionists or instances of rude behavior from restaurant staff, though these appear to be isolated incidents amidst widespread praise for the team's overall dedication to guest satisfaction.

Additional Information
This hotel, while generally well-regarded, is noted by some guests as an older property with a more traditional Thai style, which means certain features might appear dated compared to newer establishments. For instance, the rooms utilize physical keys rather than modern key cards, and some guests have observed that these keys may not be unique, which could be a point of consideration for those prioritizing modern security features. Additionally, the safety boxes in the rooms are described as old and potentially complicated to operate, and some door locks are also noted as being older. On a lighter note, a cute cat often seen in the lobby area adds a unique and charming touch to the hotel's ambiance, providing a pleasant surprise and a memorable detail for animal lovers during their stay.