Lords Palace Hotel SPA Casino

This hotel offers a truly luxurious and comprehensive experience, making it a memorable destination for many guests. Its signature feature is its extensive facilities and vibrant atmosphere, which includes a prominent casino, large swimming pools, and diverse dining options. This makes it an ideal choice for a wide range of travelers, including couples seeking a romantic getaway, families looking for entertainment and relaxation, and gamblers drawn to the on-site casino. Guests consistently highlight the exceptional service, delicious food, and overall cleanliness. To maximize your stay, consider exploring the various on-site restaurants and bars, and be aware that a car rental might enhance your ability to explore the wider island.

Facilities & Amenities
Guests are consistently impressed by the hotel's wide array of facilities. The swimming pools are frequently praised for being large, clean, and providing ample space for relaxation, complemented by a well-maintained beach deck area, including luxurious sun loungers and stylish mini tipi cabanas. The hotel also features a popular Sky Lounge offering excellent service and stunning views. For entertainment, a significant casino is available, attracting many visitors. Guests can also utilize a well-equipped fitness center and a spa area, which includes a sauna, steam room, and hot tub for relaxation. Free Wi-Fi is available throughout the property, ensuring guests remain connected.

Cleanliness & Room Comfort
The hotel rooms are generally described as spotlessly clean and well-maintained, with daily housekeeping ensuring fresh bedding and towels. Guests frequently praise the comfortable beds and pillows, ensuring a restful night's sleep. Many rooms offer stunning views, particularly those with a sea view. While most rooms are considered spacious, some guests found them to be on the smaller side for a five-star hotel. The bathrooms are often noted as spacious, with some suites featuring a jacuzzi. A recurring concern for some non-smoking guests is the presence of a cigarette smoke smell in rooms or hallways, though the hotel often provides solutions like air purifiers. Noise levels are generally minimal, contributing to a peaceful environment.

Dining & Food Quality
The hotel receives widespread acclaim for its dining options and food quality. The breakfast buffet is consistently described as excellent, offering a massive variety of hot and cold options, including fresh juices, fruits, and nuts. The main restaurant, often referred to as the Spice Restaurant, provides a high standard of food with plentiful choices for all meals. Guests appreciate the diverse cuisine available, ranging from delicious Turkish dishes to international selections, including sushi nights and traditional English roasts. The desserts and fruits are particularly highlighted for their quality and selection. Overall, the food is consistently praised for being tasty, delicious, and of high quality, making dining a highlight of the stay.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within walking distance of various amenities and the city center. Its proximity to the port is also noted as convenient. Guests appreciate being able to easily access local attractions and explore the surrounding area on foot. While the location is highly praised for its convenience, parking can be limited, with guests often relying on valet services, which can be expensive. Some guests suggest that hiring a car is beneficial for exploring the wider region of the island, despite the hotel's excellent immediate accessibility.

Staff & Service
The staff at this hotel consistently receives outstanding praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the excellent service provided across all departments, from the reception to the restaurants and pool areas. The quick check-in and check-out processes contribute to a smooth arrival and departure. The customer relations team is particularly commended for going above and beyond to assist guests with requests, bookings, and even special celebrations, ensuring a personalized experience. Housekeeping is noted for its diligence in maintaining cleanliness, and room service is described as prompt and efficient. Overall, the staff's commitment to providing exceptional service is a defining characteristic of the hotel.

Additional Information
Guests should be aware of the hotel's smoking policy, as smoking is permitted in certain areas, including the casino and rooftop bar, and can sometimes result in a lingering smoke smell in rooms or hallways for non-smokers. The hotel features marble floors in some areas, which guests note can be slippery when wet. While generally comfortable, some guests have experienced issues with the air conditioning being too warm or shutting down during the night. The mini-bar in rooms may not always have the capacity to chill contents effectively. Additionally, some guests have noted that music around the pool area can be quite loud and constant at times.