Hwest Hotel Hall

This hotel is highly regarded for its strategic location near the highway, making it an ideal stopover for transit travelers and road trippers heading south. Guests consistently highlight the cleanliness of the rooms, the modern design, and the generally friendly staff. The hotel offers good value for money, especially considering its convenient access to Innsbruck via public transport. Families particularly appreciate the availability of connecting rooms, which provide ample space and comfort. To enhance your stay, be aware of the paid parking in the underground garage and familiarize yourself with the late check-in procedures if arriving after reception hours. Taking advantage of the provided guest card for free public transport to Innsbruck is a highly recommended tip.

Facilities & Amenities
Guests find the hotel's facilities practical and convenient, especially for a short stay. A significant advantage is the presence of numerous EV charging stations in the underground garage, including Tesla Superchargers, which are often covered and well-maintained. The hotel also benefits from a supermarket and a bakery located directly within or next to the building, providing easy access to essentials and quick meals. For quick refreshments, snack and drink machines are available, some even offering beer and wine. However, some guests note the absence of a mini-fridge or kettle in the rooms, which would enhance comfort. The hotel does not feature a swimming pool, and the on-site bar and restaurant close early, typically by 8 PM.

Cleanliness & Room Comfort
The hotel generally receives praise for its clean rooms and comfortable beds, ensuring a restful night's sleep for most guests. The modern bathrooms are appreciated for their design and spacious showers. Many rooms offer effective soundproofing when windows are closed, mitigating noise from the nearby industrial area or highway. However, some guests have reported issues with stained carpets, occasional dust or hair in rooms or bathrooms, and sometimes an unpleasant smell attributed to the carpets or drains. While rooms are generally comfortable, some have experienced AC issues, leading to rooms being too warm, or find the windows do not open wide enough for sufficient ventilation.

Dining & Food Quality
The breakfast offered at the hotel is generally considered good and sufficient, providing a solid start to the day. Guests appreciate the variety of options available, including fresh bread, cold cuts, and good quality coffee. Some reviews specifically mention the inclusion of regional products, which adds a nice touch. However, a few guests have found the breakfast selection to be somewhat basic, noting a lack of fresh fruit or lukewarm scrambled eggs. The hotel does not have a full-service restaurant for lunch or dinner, meaning guests need to seek dining options elsewhere.

Location & Accessibility
The hotel's central location near the highway exit makes it exceptionally convenient for transit travelers and those on a road trip. It offers easy access to Innsbruck, with a short walk to both bus stops and the train station, allowing guests to reach the city center quickly. The presence of a supermarket right next door is a significant convenience. However, the hotel is situated in an industrial area, which can result in less scenic views, sometimes overlooking a trailer yard or a container terminal, and can be noisy if windows are open. Parking is available in an underground garage, but it is paid, and there are no free parking options directly outside the hotel.

Staff & Service
The hotel staff are frequently commended for being friendly, helpful, and attentive, contributing positively to the guest experience. Many guests highlight the quick check-in and check-out processes, including the convenience of self-check-in options. Staff are often willing to accommodate requests, such as providing information on public transport or assisting with luggage storage. However, some guests have reported instances of unhelpful or rude staff, particularly during busy periods or when dealing with specific issues. A recurring concern is the reception closing early, typically at 8 PM, which can lead to difficulties for late arrivals or if guests encounter key card issues outside of reception hours, requiring reliance on emergency contact numbers.

Additional Information
Guests should be aware that the hotel operates with no night staff at the reception, meaning any issues after 8 PM require contacting an emergency number or security services. A notable benefit is the guest card provided by the hotel, which allows for free public transport to Innsbruck and Hall in Tirol, making exploration of the region very convenient. The hotel offers a pet-friendly policy, though some guests have noted challenges in finding suitable outdoor areas for pets nearby. Paid underground parking is mandatory, as there are no free alternatives, and the cost is clearly communicated. The hotel's check-out time is 10 AM, which is earlier than some other establishments.