The Quarter Chaophraya by UHG

This hotel offers a tranquil escape with a distinct resort-like atmosphere, highlighted by its stunning riverside location and expansive swimming pool. Guests consistently praise the overall cleanliness of the property and the comfortable rooms, which contribute to a relaxing stay. The attentive staff are frequently commended for their welcoming and helpful demeanor, enhancing the guest experience. Its strategic position near a major shopping complex makes it an excellent choice for leisure travelers and sightseers looking to explore. Families with children will appreciate the various on-site amenities, while couples can enjoy the serene ambiance. To maximize your visit, consider requesting a room with a river view for breathtaking scenery, and take advantage of the convenient shortcut to the nearby IconSiam mall for easy access to entertainment and dining options.

Facilities & Amenities
The hotel boasts an impressive array of facilities designed to enhance guest comfort and enjoyment. The swimming pool is a significant highlight, described as large, beautiful, and offering a pleasant riverside view, with some rooms providing direct access. While some guests noted the water can be cold and there are no parasols for loungers, it remains a popular spot for relaxation. A well-equipped fitness center is available, though some found it small, it generally meets guests' workout needs. For convenience, a Lawson convenience store is located within the hotel, proving highly useful for quick purchases, although some found its closing hours early. An on-site massage and spa offers a relaxing experience, often with guest discounts. Wi-Fi is provided, though several guests experienced slow speeds and intermittent connectivity. Kids club facilities are also available, making the hotel a suitable choice for families.

Cleanliness & Room Comfort
Guest feedback on cleanliness is largely positive, with many rooms described as neat, clean, and well-maintained upon arrival. However, some guests reported issues such as initial provision of stained towels, a persistent odd smell in certain rooms, or a general lack of thoroughness in room cleaning. The beds are frequently noted for their comfort, though a few guests found them to be too hard or observed signs of wear. While most rooms are considered relatively quiet, some reviews mentioned occasional noise levels from street construction, boats, or neighboring rooms. The air conditioning generally functions well, though some found it difficult to adjust. Recurring concerns include bathroom issues like a sewage smell, loose shower heads, or doors that do not close properly, impacting privacy and functionality.

Dining & Food Quality
Feedback on dining experiences, particularly breakfast, is mixed among guests. Many describe the breakfast as excellent, fantastic, and offering a wide variety of options, including both local and international dishes. However, some found it to be underwhelming, not well-organized, or lacking in quality, with mentions of limited choices, flies, or pre-cooked items. The hotel's restaurant receives varied comments, with some finding the meals tasty but small in portion, while others deemed the food average. A common suggestion from guests is the need for more diverse vegetarian options at breakfast. Room service food quality was noted by some as not consistently good and potentially expensive. The on-site coffee shop offers good coffee, though some found it pricey, suggesting the automatic dispenser as a more affordable alternative.

Location & Accessibility
The hotel's location is a significant draw, particularly its close proximity to IconSiam mall, which is often just a short five to ten-minute walk away, with a convenient shortcut available. Its prime riverside setting on the Chao Phraya offers beautiful views and a pleasant atmosphere, contributing to a resort-like feel. Guests appreciate the easy access to various forms of public transport, including the BTS Gold Line train and nearby ferry piers, facilitating travel across the river and to other parts of the city. While the hotel is considered well-situated for tourists, some guests noted that it is a bit removed from the city center, requiring taxis for broader exploration. The immediate surrounding area is described as having a local feel with street food, though some mentioned ongoing construction or occasional street noise. Parking facilities are available and generally easy to use.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight their welcoming demeanor, professionalism, and willingness to assist with requests, contributing significantly to a positive stay. The check-in process is often described as quick and smooth, though a few guests experienced delays or unresponsiveness from the front desk. While the overall service quality is excellent, some isolated incidents of staff being perceived as unpolite or lacking service-mindedness were noted. Housekeeping generally maintains cleanliness, but some reviews mentioned rooms not being serviced until late in the day or a lack of thoroughness. The staff's dedication to providing a pleasant experience is a recurring theme, making guests feel valued and well-cared for throughout their visit.

Additional Information
Guests have noted several unique aspects and policies that contribute to the overall experience. The hotel is home to a charming hotel cat, which many guests found to be a delightful and memorable presence. Thoughtful touches like complimentary popcorn are also appreciated. It is important for guests to be aware of the hotel's policy regarding toilet paper, as it should not be flushed to prevent clogging. While the hotel maintains a no-smoking policy on balconies, designated smoking areas are available on the property. Some guests reported confusion or issues with lost and found items, and the hotel's stance on not being responsible for such losses. Additionally, the hotel does not offer laundry services on-site, with cleaning handled externally, and basic first aid supplies like plasters are not provided, requiring guests to purchase them from the convenience store.