The Kingsley Bloomfield Hills - a DoubleTree by Hilton

The hotel's chic and funky decor and vibrant lobby bar create a memorable atmosphere, making it a popular choice for both work travelers and those seeking a fun date night or staycation. Guests consistently praise the exceptional staff, the overall cleanliness, and the comfortable accommodations. Its convenient location, coupled with diverse on-site dining options, adds to its appeal for various visitors. The hotel is well-suited for couples looking for a romantic getaway, families seeking a comfortable base for exploration, and business travelers attending corporate events. To enhance your stay, consider requesting a room away from the pool or busy street for a quieter experience, and be sure to explore the convenient on-site dining establishments.

Facilities & Amenities
The hotel offers a well-equipped gym for guest use. The pool and hot tub are popular amenities, though some guests note the pool can be small, crowded, and occasionally cold, with a lack of readily available towels. The lobby and bar areas are frequently highlighted for their beautiful decor, luxurious ambiance, and vibrant atmosphere, serving as excellent social spaces. While free Wi-Fi is available, some guests express a desire for microwaves in rooms or common areas, and note that complimentary water bottles are not consistently provided. The hotel also features various lounge areas and a terrace, providing additional spaces for relaxation.

Cleanliness & Room Comfort
Most guests find the rooms to be clean and well-maintained, often describing them as spacious and comfortable. The comfortable beds and high-quality linens are frequently praised for ensuring a restful night's sleep. However, some reviews mention smaller rooms or cramped bathrooms. Isolated reports of flat pillows, dated furniture, or worn carpets exist. Noise can be a concern, with some rooms experiencing noise from elevators, hallways, or the pool area, and some guests finding walls thin. Air conditioning units are occasionally reported to be noisy or to have leaking issues. The absence of smart TVs or streaming services is a common point of feedback for many guests.

Dining & Food Quality
The hotel features two on-site restaurants: a high-end seafood establishment and an upscale diner, both frequently praised for their delicious food and convenience. Many guests enjoy the breakfast options, with the diner receiving positive mentions for its pastries and French toast. However, some guests find the food quality inconsistent or overpriced, particularly for breakfast, where a "free breakfast" option often translates to a limited voucher. Service at the restaurants can be slow at times, even when not busy. The hotel bar is also highly regarded for its vibrant atmosphere and attentive staff, making it a popular spot for socializing and meeting clients or friends.

Location & Accessibility
The hotel boasts a great location, conveniently situated near shopping areas, restaurants, and local attractions, making it ideal for both leisure and business. It offers easy access to major roads and is a reasonable drive from the airport and downtown areas. Parking is available, primarily in a large lot at the rear of the building, which is generally ample but can be congested at peak times or during events. Some guests note that the parking lot can be in poor condition with potholes or be muddy. While the location is central, some areas immediately surrounding the hotel are on a busy road with limited pedestrian access or nearby amenities without driving.

Staff & Service
The staff consistently receives outstanding praise for their friendliness, professionalism, and attentiveness. Guests frequently highlight their helpfulness in resolving issues, accommodating requests, and providing a warm welcome, often going above and beyond expectations. The check-in process is generally described as smooth and efficient. Housekeeping is commended for its top-notch cleanliness and attention to detail. For those hosting events, the banquet staff and event planners are highly praised for their excellent service and seamless execution. Overall, the hotel's commitment to customer service is a recurring theme, contributing significantly to a positive guest experience.

Additional Information
The hotel is a popular venue for corporate events and weddings, with many guests commending the dedicated staff for their exceptional planning and execution. Some guests have reported issues with lost and found items not being returned or tracked effectively. There have been isolated but serious complaints regarding bed bugs and instances of rooms not being ready or clean upon arrival, requiring room changes. Guests should be aware that the hotel's design can make navigation challenging, with some finding direction signs unclear, leading to a "maze-like" experience. The hotel occasionally hosts special events like car shows, which can impact parking and noise levels.