Hotel Sonnenkeller

This hotel is a popular choice for transit travelers and families visiting Legoland, offering a convenient and affordable stopover option. Its signature feature is the ample parking, including free underground parking, which is highly valued by guests. The hotel consistently receives praise for its cleanliness and the friendly, helpful staff who contribute significantly to a positive experience. While some aspects of the hotel are described as dated, the rooms are generally considered spacious and functional, providing good value for money. For those planning a short stay or a break during a longer journey, the hotel's practical amenities and welcoming atmosphere make it a suitable choice. Guests are advised to consider requesting a room away from the main road for a quieter experience, especially during warmer months when windows might be open.

Facilities & Amenities
The hotel provides ample parking, including both outdoor and underground parking, which is a significant advantage for guests, though some note a height restriction for the underground area. While the overall decor is described as somewhat dated or old-fashioned, the facilities are generally considered functional. Guests appreciate the availability of Wi-Fi, which is reported to be reliable. An elevator is present, though some reviews indicate it only serves the first floor, requiring guests to use stairs for higher levels. Rooms often feature a sitting corner or sofa, adding to comfort. However, some guests noted a lack of certain in-room amenities like a refrigerator or sufficient power outlets.

Cleanliness & Room Comfort
Guests frequently commend the hotel's cleanliness, describing rooms and bathrooms as very clean and well-maintained. The spacious rooms are often highlighted, providing ample space for relaxation. Feedback on bed comfort is mixed; some guests found the beds comfortable and conducive to a good night's sleep, while others described mattresses as either too soft or too hard, and pillows as thin. Noise can be a significant issue, particularly for rooms facing the main road or near a game hall, with reports of street noise and sounds from neighboring rooms due to thin walls. Some rooms are noted to be renovated, but others feature dated furniture, broken curtains, or peeling wallpaper. Bathrooms are generally clean, though some guests reported issues with low water pressure, blocked sinks, or unclean toilets. The absence of air conditioning is a common complaint during warmer periods, making rooms uncomfortably warm.

Dining & Food Quality
The hotel's breakfast receives generally positive feedback, often described as good, delicious, and offering ample choices. Guests appreciate the variety of options, including fresh fruits, cereals, bread, and sweets, with some specifically praising the homemade cakes and good coffee. While some consider the breakfast to be basic or simple, most agree it provides good value for money. The hotel does not serve evening meals, but a Chinese restaurant located next to or below the hotel is frequently recommended by guests for dinner. Additionally, a supermarket is conveniently located nearby, offering further food options.

Location & Accessibility
The hotel's location is highly valued for its accessibility, particularly for transit travelers and those visiting Legoland, which is approximately a 20-minute drive away. It is situated a short drive from Ulm city center, with public transport options available, though not directly adjacent to the hotel. A major advantage is the ample free parking, including underground parking, making it convenient for guests traveling by car. The hotel is located near a main road, which contributes to noise in some rooms, and is also close to a supermarket and a game hall. Some guests noted the presence of a chicken nearby that crows early in the morning.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their polite and accommodating demeanor, noting their willingness to assist with various requests. The check-in and check-out processes are described as quick and easy, with options for late arrivals via a key safe. The hotel is noted for its family-friendly service, including the provision of baby cots upon request. While generally positive, some guests reported minor communication issues regarding breakfast times or difficulties with retrieving lost items.

Additional Information
Guests should be aware that the hotel has a pet-friendly policy, though some reviews indicate an additional fee for pets, which has caused dissatisfaction for some. The hotel's overall appearance is often described as old-fashioned or dated, reflecting its age, despite efforts to maintain cleanliness. A supermarket is conveniently located on the ground level or nearby, providing easy access to groceries and snacks. Some guests have reported significant noise disturbances from other guests, particularly seasonal workers, gathering in corridors late at night, which can impact the comfort of families. It is also important to note that rooms generally lack a kettle.