Somerset Park Suanplu Bangkok

This hotel offers a memorable stay, distinguished by its spacious, fully equipped apartments that create a true home-away-from-home atmosphere, complemented by exceptionally attentive and friendly staff. Its top features include generous room sizes, outstanding service, excellent value, a convenient location, and a comprehensive range of amenities. The hotel is an ideal fit for various traveler types, including families who appreciate the ample space and recreational facilities, long-stay guests and business travelers who benefit from the well-equipped apartments, and medical tourists who find the supportive environment and on-site facilities particularly suitable for recovery. Couples also enjoy the quiet comfort and convenient access to local attractions. To enhance your stay, guests seeking a softer sleeping surface should inquire about mattress toppers, as beds can be firm. Additionally, taking advantage of the complimentary shuttle service to the nearest train station is highly recommended for convenient city exploration.

Facilities & Amenities
The hotel's full kitchens with fridges, microwaves, and kitchenware are a major highlight, allowing guests to prepare their own meals. The inclusion of a washing machine, often with a dryer, is particularly valued by long-stay guests and families. The gym is consistently praised for being large, well-equipped, and one of the best hotel gyms. The pool is described as a good size, lovely, and clean, though some guests noted it can be cool or shaded. Many apartments feature a balcony, offering city views, although some found them small or unfurnished. Free Wi-Fi is generally fast and reliable, ensuring guests stay connected. The hotel also boasts beautiful, well-maintained gardens with a koi pond, providing a tranquil escape, along with tennis courts and a children's playground.

Cleanliness & Room Comfort
Rooms are consistently described as spacious, clean, and well-maintained, with daily maid service ensuring a pleasant environment. Guests appreciate the generous size of the apartments, which often include separate living and dining areas. However, feedback on bed comfort is mixed; while some find them comfortable, many guests report the mattresses to be very firm, akin to sleeping on the floor, though mattress toppers may be available upon request. The air conditioning generally works well, but some reviews mention it can be noisy, emit an unpleasant odor, or not cool effectively. The decor and furniture are frequently noted as being dated or showing signs of wear, with some sofas reported to be stained or musty. Despite these points, the rooms are generally considered quiet, providing a peaceful retreat from city noise.

Dining & Food Quality
The breakfast receives widespread praise for its variety and quality, with many guests describing it as delicious, fresh, and sensational. The buffet offers a wide selection, including eggs cooked to order, fresh fruit, and both Asian and Western options, catering to diverse tastes. Some guests specifically appreciate the availability of vegetarian choices. While the hotel primarily offers breakfast and does not have a full-service restaurant for other meals, guests note the convenience of having numerous restaurants, coffee shops, and street food vendors within easy walking distance. The option for room service is available, with staff efficiently delivering orders to guest rooms.

Location & Accessibility
The hotel boasts an excellent location, situated in a quiet yet convenient area with easy access to various amenities. Guests appreciate being within walking distance of convenience stores, numerous restaurants, coffee shops, and vibrant street food markets. While not directly in the city center, the hotel provides a complimentary shuttle service to the nearest Skytrain station, significantly enhancing accessibility to popular landmarks and shopping centers. Parking is readily available and free of charge, making it convenient for guests with vehicles. However, some guests note that the walk to the subway can be a bit distant, and traffic in the surrounding area can be heavy during peak hours, particularly in the late afternoon and early evening.

Staff & Service
The staff consistently receives overwhelming praise for being exceptionally friendly, helpful, and attentive. Many guests highlight their professionalism and willingness to go above and beyond, often remembering guests by name and assisting with various requests, from luggage handling to local recommendations. The check-in process is generally smooth and efficient. Specific commendations are often directed towards the bellmen, who are noted for their outstanding service, assisting with taxis and offering valuable advice. However, some guests reported isolated incidents of service issues, including a distressing situation involving a child's access to a room, occasional unresponsiveness from front desk staff, and instances where staff attempted to enter rooms despite 'Do Not Disturb' signs. Despite these rare occurrences, the overall sentiment regarding service is highly positive, with staff contributing significantly to a welcoming and comfortable stay.

Additional Information
The hotel is a popular choice for guests undergoing medical procedures, with a nurses' station on site, and visitors should be aware they may encounter other guests in various stages of recovery. The hotel maintains a pet-friendly policy, allowing guests to bring their animals and providing designated areas, including a separate elevator, for their convenience. For guests who smoke, certain rooms offer the option to smoke on the balcony. A minor point noted by some guests is the policy regarding complimentary water bottles, with only two provided daily and additional bottles incurring a charge. The hotel also offers unique amenities such as free yoga sessions on specific days and has been praised for its staff support during unexpected events, such as an earthquake.