Selectum Family Comfort Side

This hotel is highly regarded as an excellent choice for families, offering a comprehensive range of family-friendly amenities that ensure a memorable stay for all ages. Its signature feature is its expansive aqua park and well-organized mini club, providing endless entertainment for children. Guests consistently praise the friendly staff, the diverse and tasty food options, and the hotel's overall cleanliness. With its multiple pools and engaging activities, it caters well to couples seeking a lively and entertaining vacation. To enhance your experience, some guests recommend considering the lake house rooms for direct pool access, and it's advisable to be aware that sunbed availability around the pools can sometimes be competitive, especially during peak times.

Facilities & Amenities
The hotel boasts an impressive array of facilities designed for enjoyment and convenience. Guests particularly highlight the numerous and well-maintained pools, including a large aqua park that provides ample fun for children, though it operates with specific opening and closing hours. A lunapark (amusement park) is also available, offering rides without long queues, which is a significant plus for families. The mini club receives high praise for its dedicated and professional staff, who organize engaging activities, dance shows, and maintain excellent hygiene and security standards. For adults, a spa and areas for yoga and pilates are available. The hotel features multiple bars, including a lobby bar and pool bar, offering a good variety of quality drinks, with the mini bar in rooms being replenished daily. The Wi-Fi connection throughout the property is consistently noted as excellent.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean, well-maintained, and regularly serviced by housekeeping. Many appreciate the spaciousness and comfort, with bungalow and lake house rooms offering a particularly pleasant and quiet environment. The air conditioning is typically effective and active, contributing to a comfortable stay, though a few guests reported issues with humidity or non-functioning units. While the beds are largely described as comfortable, there was an isolated comment about ripped beds. Bathrooms are generally clean, but one review mentioned a leaking toilet. Some guests noted bird droppings on balconies of sea-view rooms, which were promptly cleaned upon request. The daily replenishment of the mini bar is a consistently appreciated detail, adding to the overall convenience and comfort of the accommodations.

Dining & Food Quality
The hotel offers a wide and generally well-received selection of food, with many guests describing it as delicious, varied, and plentiful. The breakfast spread is comprehensive, though some guests noted issues with drink service during this meal. While the overall quality is good, some reviews mentioned that the food can become repetitive over a longer stay, and there was a perceived lack of grill options in the main restaurant. The variety of sweets and desserts was also noted as somewhat limited. For families with infants, the availability of baby food like jars and fruit yogurt was not always convenient. The snack bars are popular, and the omelette lady received specific commendation. The hotel features an A la carte fish restaurant which is well-regarded for its views, though only one A la carte option is typically included in the all-inclusive package. The drinks selection, including branded options, is generally praised, though some guests expressed a preference for bottled beer.

Location & Accessibility
The hotel benefits from a favorable location, situated in a good region that offers both convenience and scenic beauty. Its direct proximity to the beach is a major highlight, providing guests with easy access to the sea. The sea itself is described as wonderful and beautiful, though some guests observed occasional pollution from passing boats, noting a perceived lack of coast guard presence for monitoring. The hotel's layout and various pools contribute to its appeal, offering diverse aquatic environments. The surrounding area is considered beautiful, enhancing the overall vacation experience. While the hotel is well-placed for enjoying the coastal environment, specific details regarding public transport accessibility or parking facilities were not a dominant theme in guest feedback.

Staff & Service
The hotel's staff consistently receives overwhelming praise for their exceptional friendliness, helpfulness, and attentive service. Guests frequently highlight the professionalism and dedication of the Guest Relations Department, with specific individuals often commended for their kindness and proactive assistance. The check-in process is generally quick and efficient, contributing to a smooth arrival experience. Housekeeping is noted for its regular and thorough cleaning, though isolated incidents like personal towels being mistaken for hotel laundry were mentioned. The animation team, both for adults and children, is a major draw, providing highly entertaining shows, lively activities such as yoga, pilates, football, water polo, darts, and volleyball, along with engaging night shows and live music. The mini club staff are particularly lauded for their excellent interaction with children, ensuring their safety and enjoyment. Service at the lobby bar and pool bar is also frequently praised for its efficiency and welcoming demeanor.

Additional Information
Guests should be aware of certain aspects that contribute to the overall experience. A recurring observation is the significant presence of guests from a specific nationality, which some reviewers noted occasionally led to behaviors like placing bare feet on lobby tables, aggressive wrestling near the pools, or blaming lifeguards for children's unsupervised swimming. Another point of contention is the common practice of "sunbed wars," where guests remove towels from unoccupied loungers. While the hotel provides a beach bag, some guests expressed disappointment that it is not complimentary. An isolated incident involved an expired beer found in a room's mini-bar, and some reviews suggested that certain areas of the property could benefit from renovation. Guests also reported instances where their personal towels were mistakenly collected by housekeeping, advising caution in leaving them unattended.