Residence Inn by Marriott Columbus OSU

The hotel stands out for its spacious, apartment-style rooms equipped with full kitchens, making it an excellent choice for extended stays and families seeking comfort and convenience. Its unique connection to an adjacent hotel provides guests with access to additional shared facilities, including a restaurant and an upgraded fitness center. The hotel's prime location near Ohio State University and its associated venues makes it particularly appealing to OSU visitors, sports fans, and business travelers attending events or working in the area. Guests consistently praise the overall cleanliness and the friendly, helpful staff. To enhance your stay, it is advisable to clarify the specific entrance for the hotel within the shared complex upon arrival, and if sensitive to noise, consider requesting a room away from high-traffic areas like elevators or staircases.

Facilities & Amenities
The hotel offers a range of facilities that enhance the guest experience. Guests appreciate the well-equipped gym, which is noted for being larger and better stocked than typical hotel fitness centers, featuring Peloton bikes, treadmills, and ellipticals. While some reviews mention a swimming pool, it is often described as small and sometimes cold, with some guests noting a need for better temperature control or cleanliness. The availability of laundry facilities is a significant plus for longer stays. Free Wi-Fi is generally available, though some guests found the setup confusing and occasionally required assistance from the front desk to access it without issues. The hotel also provides EV chargers, a convenient feature for electric vehicle owners.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is mixed but generally positive. Many guests commend the spacious rooms, often describing them as feeling like well-furnished one-bedroom apartments with comfortable beds and high-quality linens ensuring a restful sleep. The bathrooms are frequently praised for their generous size, good water pressure, and luxurious showers, some even featuring double shower heads and thoughtful designs. However, a notable number of guests reported issues with cleanliness, including stained carpets, dirty floors (especially in kitchen areas), dust, and grime in bathrooms. Some rooms also had worn furniture, dents or stains on walls, and poorly draining showers. Noise levels from HVAC systems and refrigerators were occasionally mentioned as disruptive, and some guests experienced uncomfortable room temperatures due to inconsistent heating/cooling.

Dining & Food Quality
The hotel's complimentary breakfast consistently receives high praise from guests, often described as excellent with a great variety of options. Many consider it among the best free hotel breakfasts they have experienced, offering a full breakfast with hot items like bacon, sausage, eggs, oatmeal, and waffles, alongside pastries, fruits, and good coffee. The breakfast area is noted for being clean, organized, and well-managed by attentive staff. The hotel also features an in-house restaurant and bar, Moda, which is shared with the adjacent property. This restaurant is generally well-regarded for its food quality, cocktails, and atmosphere, providing a convenient dining option, especially for dinner.

Location & Accessibility
The hotel boasts a great location, particularly for those visiting Ohio State University campus, its hospitals, and various sporting venues like the Schottenstein Center. Guests find it conveniently situated, often within a short drive or even walking distance to desired destinations. While the immediate surrounding area is generally considered safe, some guests noted it might not be the most vibrant for walking around. Parking is available and often free, but it is a recurring point of concern. Many guests describe the parking lot as challenging, tight, and often requiring a long walk to entrances, especially from the back of the building, which some found inconvenient or felt less secure at night. The hotel also offers a shuttle service to OSU events, which is highly appreciated.

Staff & Service
The staff and service at the hotel are overwhelmingly praised by guests, standing out as a significant highlight of their stays. Many reviews commend the friendly, helpful, and attentive staff across all departments, from the front desk to housekeeping and dining. Guests frequently mention the welcoming check-in process and the staff's willingness to go above and beyond to assist with requests, accommodate early arrivals, or resolve issues. The housekeeping team is generally noted for maintaining cleanliness, though some isolated incidents of missed details were reported. The breakfast staff consistently receives accolades for their pleasant demeanor and efficiency. Overall, the hotel's personnel are described as professional, personable, and genuinely committed to providing an excellent guest experience.

Additional Information
Guests should be aware that the hotel operates as a two-hotel complex, sharing facilities and a common loop drive, which can sometimes lead to initial confusion upon arrival regarding the correct entrance and navigation within the property. This integrated design means guests might need to clarify which specific hotel they are checking into. While the hotel offers a pet-friendly policy, allowing guests to travel with their animals, some noted challenges in finding suitable outdoor areas nearby for pet relief. A unique aspect of the hotel's setting is that some rooms offer a view overlooking a large cemetery, which, while not disturbing to all, is something guests might want to consider when selecting a room. Despite the hotel's comprehensive offerings, some guests reported inconsistencies with room service or the fulfillment of specific requests, such as extra blankets or towels, indicating a need for more reliable follow-through in these areas to ensure all guest needs are met promptly.