Ramada by Wyndham Bangkok Sukhumvit 11

This hotel is highly regarded for its excellent location in the heart of a vibrant area, making it a prime choice for sightseers and nightlife enthusiasts who appreciate being close to the action. Its signature feature is the rooftop bar and infinity pool, offering stunning city views that enhance the guest experience. Many guests highlight the friendly and helpful staff as a significant asset, contributing to a positive stay. While the hotel offers good value for money, particularly given its central position, some aspects of the property are noted as needing updates. For couples and solo travelers looking to explore the city's entertainment and dining scene, this hotel provides a convenient base. To ensure a comfortable stay, guests might consider requesting a room in the main building or on a higher floor to minimize potential noise from the lively surroundings.

Facilities & Amenities
The hotel features a popular rooftop bar that provides impressive city views, though some guests note it can be overpriced. The pool area, while described as nice and offering good views, is often considered small, and some guests are concerned about smoking being permitted in this area. A fitness center is available, but reviews suggest it is basic and some equipment may be broken. The elevators are a recurring point of concern, with guests frequently experiencing long waiting times due to them being slow, occasionally out of service, or heavily used by staff. While Wi-Fi is available, some guests report it can be weak or unreliable. In-room fridges are present, but some are noted to function more as coolers rather than proper refrigerators.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean, with many praising the comfortable beds and soft pillows that ensure a good night's sleep. However, feedback on room condition is mixed; some rooms are described as spacious and modern, while others are noted as small, old, or tired, with outdated furniture and poor lighting. Issues with bathroom cleanliness are occasionally reported, including mold in grout lines, dirty floors, and clogged sinks. Some guests have experienced unpleasant smells in rooms or corridors, ranging from chemical odors to drainpipe stench, and a few reported ants or cockroaches. Noise levels vary, with some rooms being surprisingly quiet despite the lively area, while others are affected by street noise, music from nearby bars, or sounds from neighboring rooms due to thin walls.

Dining & Food Quality
Feedback on breakfast is quite varied. Many guests find it to be good, tasty, and appreciate the Indian food options available, with some noting the inclusion of halal choices. However, a significant number of reviews describe the breakfast as poor, with limited variety, repetitive items, and issues with food being cold or not fresh, such as runny eggs and bad coffee. Some guests express a desire for more diverse selections, particularly for non-Indian palates. The restaurant itself is mentioned, and the Indian food served for lunch and dinner receives positive comments. While the breakfast buffet is a common topic, there is less detailed feedback on other dining experiences or room service.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests directly in a lively area filled with bars, restaurants, and pubs. It is exceptionally convenient for exploring the city, being just a short 3 to 5-minute walk from Nana BTS station, providing easy access to public transportation. Guests appreciate its proximity to shopping areas like Terminal 21 and various massage parlors. While the hotel is well-situated for nightlife, its entrance is tucked away in a small lane, which can sometimes make it challenging for local taxi or ride-sharing drivers to locate. Parking is available but is noted by some guests as being tiny or limited.

Staff & Service
The hotel staff consistently receives high praise for being friendly, helpful, and attentive. Guests frequently commend their efficiency and willingness to assist with various requests, from arranging taxis to providing local recommendations. The bellboys are often singled out for their helpfulness. While many guests report a quick check-in process, some have experienced long waiting times during peak periods. There are isolated reports of unhelpful or rude reception staff, particularly concerning payment issues or room changes, though these seem to be exceptions. Overall, the staff's commitment to providing good customer service is a recurring positive theme, with many guests feeling well cared for during their stay.

Additional Information
Guests should be aware that the hotel has undergone or is still undergoing renovations, which some reviews suggest have led to improvements in certain areas, while others note that some parts still appear old or tired. A specific policy mentioned by guests is the requirement to pay a deposit for a second room key, which some find inconvenient. There are also reports of issues with laundry facilities; while advertised, some guests found them to be unavailable or excessively expensive. The hotel's smoking policy is a point of concern for some, as smoking is permitted in the pool area and near the hotel entrance. Additionally, guests seeking early check-in or late check-out should anticipate potential additional charges.