Hotel Römerhof

The hotel is a standout destination, particularly celebrated for its expansive and beautifully designed wellness area, featuring multiple pools including a heated outdoor option and a natural swimming pond, alongside various saunas. This makes it an ideal retreat for families seeking a relaxing yet active holiday, couples looking for a tranquil escape, and outdoor enthusiasts including skiers, hikers, and motorcyclists due to its prime location. Guests consistently highlight the exceptional staff friendliness, the hotel's overall cleanliness, and the high quality of its dining options. For families, the dedicated children's facilities and spacious rooms are a major draw, while couples appreciate the serene atmosphere of the spa. To enhance your stay, guests recommend taking full advantage of the comprehensive wellness facilities and exploring the surrounding natural beauty, perhaps by inquiring about discounted tickets for local attractions like the Grossglockner High Alpine Road.

Facilities & Amenities
The hotel offers an impressive array of facilities designed for relaxation and recreation. A major highlight is the extensive pool complex, which includes a heated indoor pool and outdoor pool, as well as a unique natural swimming pond and a Kneipp facility. The wellness area is equally comprehensive, featuring multiple saunas (including a special garden sauna and a textile sauna), a steam bath, and an infrared cabin, with some guests appreciating the availability of snacks and drinks within this zone. For those seeking to stay active, a fitness center is available, though some equipment may be dated, it offers a good range of options. Families benefit from a dedicated games room with billiards, foosball, and table tennis, along with a children's play area. Most guests found the Wi-Fi to be reliable and fast.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms as spotless and well-maintained. The rooms are generally found to be spacious and modernly equipped, often featuring a balcony that offers pleasant views. While most guests found the beds comfortable, some noted that double beds were composed of two single beds that could separate, and a few found the mattresses too firm. In-room amenities include a fridge, though it is typically empty. A recurring minor point of feedback is the absence of a kettle or coffee machine in the rooms, and some guests noted an initial lack of sufficient towels. Regarding noise levels, some rooms facing the main road experienced occasional disturbances, and early morning guest activity in hallways was sometimes audible. However, many guests found their rooms to be quiet and conducive to relaxation.

Dining & Food Quality
The hotel's dining experience is a significant highlight for many guests, particularly the breakfast buffet, which is consistently described as excellent and comprehensive. It features a wide selection of fresh, high-quality products, including locally sourced items like jams and honey. A popular feature is the egg station, where a chef prepares fresh omelets and scrambled eggs to order. While the variety of food options, including bacon, breads, yogurts, and fruits, is praised, some guests expressed disappointment with the quality of the juice and coffee. Dinner is also highly rated, with many guests commending the delicious and high-standard main courses, often noting the sustainable approach to food preparation. The menu offers varied choices, including meat, fish, and vegetarian options. While most experiences are positive, a few guests reported issues with service or portion sizes in the restaurant.

Location & Accessibility
The hotel boasts an excellent and central location, making it a superb base for exploring the surrounding region. It is ideally situated near the Grossglockner High Alpine Road, a major draw for motorcyclists and sightseers. Guests appreciate its proximity to popular destinations such as Zell am See, Kaprun, and Saalbach-Hinterglemm, offering numerous opportunities for both winter and summer activities. For skiers, while the main ski areas are a short drive away (around 10-15 minutes), a practice lift is conveniently located behind the hotel. The hotel provides ample parking, including covered carports for motorcycles, which is highly valued by guests. Although situated on a main road, many find the location to be quiet, offering beautiful views of the mountains and meadows, contributing to a relaxing atmosphere.

Staff & Service
The staff and service at the hotel consistently receive glowing reviews, with guests frequently describing the team as exceptionally friendly, helpful, and attentive. Many highlight the professionalism and caring attitude of the staff, noting their willingness to go above and beyond to ensure a pleasant stay, such as assisting with booking issues, providing local travel advice, or preparing early breakfast packages. The check-in process is generally reported as smooth and welcoming. While the restaurant service is largely praised for its attentiveness, a few guests experienced minor issues with order accuracy or speed. The hotel's family-friendly service and pet-friendly policy are also appreciated, making guests feel truly welcome. Overall, the dedication of the staff is a recurring theme, significantly enhancing the guest experience.

Additional Information
For guests traveling with pets, the hotel offers a welcoming pet-friendly policy, ensuring furry companions are well accommodated. The hotel also demonstrates a commitment to sustainability, notably through its efforts to reduce food waste by repurposing breakfast items for dinner. Guests often highlight the hotel's family-run management, appreciating the personal touch and dedication of the owners. Conveniently, an affiliated sports shop located directly opposite the hotel provides ski rental services, offering fair prices and an uncomplicated process for hotel guests. It is worth noting that bathrobes are available for rent rather than being provided free of charge in all rooms. Some guests staying in a separate building should be aware that accessing the main facilities requires crossing a road. Additionally, a daily newsletter keeps guests informed about weather and local activities, and while the hotel is generally praised, some guests noted a minor issue with flies due to nearby cows, suggesting keeping windows closed.