Quality Inn at Bangor Mall

This hotel is consistently praised for its excellent value and pet-friendly policy, making it a standout choice for travelers. Its signature feature is the welcoming atmosphere for guests with animals, complemented by dedicated outdoor spaces for pets. The hotel is ideal for road trippers and overnight stays due to its convenient highway access, and also suits budget-conscious travelers seeking a comfortable yet affordable option. Business travelers and those on extended stays will appreciate the in-room amenities and overall convenience. Many families and shoppers also find it a great fit, given its proximity to retail and dining. To maximize your stay, consider taking advantage of the complimentary breakfast and be aware that while generally quiet, some rooms may experience noise from heating units or thin walls.

Facilities & Amenities
Guests frequently highlight the convenience of in-room kitchenettes, which often include a fridge, microwave, and even cookware, making extended stays more comfortable. The hotel also offers laundry facilities for guest use. While some areas may appear outdated, the hotel provides essential amenities such as Wi-Fi and ample parking. A fitness center is available for those wishing to maintain their routines. The elevator provides access to upper floors, though some guests note it can be slow. Additionally, the hotel is notably pet-friendly, with specific areas designated for pets, which is a significant draw for many travelers.

Cleanliness & Room Comfort
Most guests find the rooms to be clean and well-maintained, contributing to a pleasant stay. The beds are frequently described as comfortable, ensuring a restful night's sleep, though a few guests found them too firm or uncomfortable. While some rooms are noted for their spaciousness, others are perceived as small or cramped. Feedback on noise levels is mixed; some guests report quiet rooms, while others mention disturbances from heating systems, thin walls, or road noise. The bathrooms are generally clean, but some are described as outdated or having issues like low toilets or cracked sinks. A recurring concern for some guests is the presence of unpleasant odors in rooms or hallways, ranging from musty to strong chemical smells.

Dining & Food Quality
The complimentary breakfast receives largely positive feedback, with many guests appreciating the variety of options available. The spread typically includes hot items such as eggs, sausage, and waffles, alongside muffins, yogurt, and toast. While most find the breakfast to be good or decent, some describe it as basic or subpar, with occasional comments on the quality of the eggs or coffee. The breakfast room attendant is frequently praised for their friendliness and diligence in keeping the area well-stocked and clean. Beyond the hotel, guests note the convenience of numerous restaurants located nearby, offering diverse dining choices.

Location & Accessibility
The hotel's central location is a significant advantage, providing easy access to the highway and making it a convenient stop for travelers. Guests consistently praise its proximity to extensive shopping options, including a large mall, and a wide array of restaurants. This makes it an ideal base for those looking to explore local retail and dining scenes. The hotel is also conveniently located near a hospital, which is beneficial for guests with medical appointments. Ample parking is available on-site, adding to the overall convenience for those traveling by car.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive reviews for their exceptional friendliness and helpfulness. Guests frequently highlight the quick check-in process and the staff's willingness to go above and beyond to accommodate requests. The attentive service extends to all areas, including the front desk, housekeeping, and the breakfast room. Many guests feel a strong sense of welcome and appreciation, with some describing the staff as making them feel like family. The staff's dedication to providing excellent service is a recurring theme, significantly enhancing the guest experience.

Additional Information
The hotel is currently undergoing renovations, which may explain some of the comments about its outdated appearance in certain areas. Guests should be aware that the Wi-Fi security is noted as open and not password-protected. The hotel maintains a strict smoking policy, with designated outdoor areas for smokers. While the hotel is very pet-friendly, some guests have noted challenges finding suitable outdoor areas for pets nearby, despite the hotel's efforts to provide a specific dog run. The towel refresh policy is not daily, requiring guests to request service for fresh towels or coffee supplies. Some guests have reported minor door issues, such as sticking or handles coming off.