P72

The hotel's signature feature is its unparalleled direct access to Walking Street, placing guests right at the heart of the city's vibrant nightlife and entertainment. This makes it an ideal choice for budget travelers, solo adventurers, party-goers, and nightlife enthusiasts seeking an immersive experience. Its prime location also appeals to backpackers and those on short stays who prioritize proximity to attractions and the beach. While opinions on staff service and room conditions are varied, the hotel consistently stands out for its affordability and convenience. To enhance your visit, guests often recommend bringing earplugs to mitigate the inevitable noise from the surrounding entertainment, and inquiring about rooms in the newer building for a potentially more comfortable and modern accommodation experience.

Facilities & Amenities
The hotel offers a range of basic amenities to cater to its guests. A popular on-site bar and restaurant provide a convenient spot for drinks and people-watching directly on Walking Street. Guests can also enjoy a rooftop sitting area which offers an amazing view. Rooms are equipped with air conditioning, a refrigerator, a safe box, cable TV, a wardrobe, and a phone. Some rooms feature balconies, though views may vary. While hairdryers are available in rooms, guests should note the absence of kettles or tea/coffee making facilities. Strong Wi-Fi is consistently available throughout the property. For those arriving with personal transport, motorbike parking is provided. However, guests receive only one key and room card, and there may be an extra charge for additional pillows and towels.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is notably mixed. Many guests report their rooms are clean and receive daily housekeeping, with some praising the immaculate condition. However, a significant number of reviews mention issues such as stains on linens, mold on walls, and unpleasant odors, suggesting a need for deeper cleaning in some areas. Rooms are generally described as spacious, though some find them smaller than anticipated. A common complaint is the firmness of the beds, which many guests found uncomfortable. Bathroom conditions also vary, with some featuring modern appearances and separate shower areas, while others are noted for poor condition, low water pressure, or a lack of hot water. Due to the hotel's central location, noise levels from the surrounding nightlife and motorbikes are consistently high, often continuing until early morning, making earplugs a recommended item for a restful sleep. Air conditioning performance is inconsistent, with some units working well and others being ineffective.

Dining & Food Quality
The hotel features an on-site bar and restaurant that receives positive remarks for its food quality and drink prices, making it a popular spot for guests to relax and observe the lively atmosphere of Walking Street. The menu is generally well-regarded, with many finding the offerings delicious and the setting ideal for people-watching. However, the breakfast service is provided off-site at a different restaurant, typically a short walk away. This arrangement can be confusing for first-time guests, and the breakfast itself often receives mixed to negative reviews, described as basic and sometimes of poor quality, with additional charges for beverages like water and juice. Feedback on the restaurant staff is also varied; some guests praise their friendliness, while others report experiences with rude or unhelpful service, particularly during busy periods.

Location & Accessibility
The hotel's central location is overwhelmingly praised as its strongest asset, situated directly on Walking Street. This prime position offers unparalleled access to the city's vibrant nightlife, bars, and entertainment venues. Guests appreciate being within easy walking distance of the beach, a convenient 7-Eleven store, and a pharmacy. The Bali Hai Pier, a key departure point for island excursions, is also just a short walk away. For broader exploration, guests can easily access songthaews (local public transport) from Beach Road. While the location is ideal for those seeking an immersive experience, it comes with the trade-off of significant nightlife noise, including loud music and revving motorbikes, which can persist until the early morning hours. For guests with personal vehicles, motorbike parking is available on-site, adding to the convenience.

Staff & Service
Guest feedback regarding the staff and service is highly varied, presenting a mixed picture. Many guests consistently praise the staff as friendly, helpful, attentive, and smiling, particularly highlighting the efficiency of the cleaning service and the welcoming demeanor of some receptionists. The check-in and check-out processes are generally described as easy and hassle-free. Some guests have also reported positive interactions with the hotel owner, who was responsive in addressing issues. However, a significant number of reviews express dissatisfaction, citing rude or unhelpful behavior from certain reception staff, especially during specific shifts, and occasional coldness from restaurant personnel. Some guests also noted that certain staff members have limited English proficiency, which can sometimes lead to communication challenges. Despite these inconsistencies, many positive experiences with staff contribute to a welcoming atmosphere.

Additional Information
The hotel consists of both an older building and a newer building, with rooms in the latter generally considered more comfortable and modernized. Guests often recommend requesting accommodation in the newer section for an enhanced stay. For convenience, rooms are cleaned daily, provided the key is left at reception. Guests should be aware that the rooms are typically designated as smoking rooms. The hotel operates with a policy of no deposit required upon check-in, simplifying the arrival process. However, there are additional charges for extra pillows and towels, which guests should factor into their budget. It is important to note that only one key and room card are issued per room. This hotel is particularly well-suited for budget travelers and those primarily interested in the vibrant nightlife of the area, offering a functional base rather than a resort-style experience.