NH Danube City

The hotel is widely praised for its exceptional staff and convenient location, making it a strong choice for business travelers attending events at the nearby international center and sightseers exploring the city. Guests consistently highlight the excellent breakfast and the ease of access to public transportation. While the hotel generally offers a comfortable stay, some aspects of room comfort and maintenance receive mixed feedback. For those planning a visit, utilizing the efficient metro system is highly recommended for navigating Vienna, and considering a room on a higher floor can offer pleasant views of the surrounding area.

Facilities & Amenities
Guests find the hotel's facilities generally good, with a reliable Wi-Fi connection available throughout. The fitness center is appreciated, offering a space for exercise, and some guests noted the availability of a sauna and shower facilities, particularly useful for those participating in local events. However, there are recurring comments about the elevators, with one often being out of service, leading to longer waiting times, especially for guests on higher floors. While an iron and board are not typically found in rooms, they are available upon request, usually located near the gym. The hotel also features a convenient kiosk or self-service store in the lobby, providing easy access to snacks and beverages.

Cleanliness & Room Comfort
The hotel generally receives high marks for its clean rooms and spacious bathrooms, which often include a bathtub. However, feedback on bed comfort is mixed, with some guests finding mattresses very hard and pillows thin, while others describe the beds as comfortable. A significant recurring issue is the air conditioning, which many guests report as ineffective or not working, leading to rooms being too warm. Some reviews mention that the decor and furniture in rooms appear dated or "tired," suggesting a need for refurbishment. Minor issues like mold in shower grout, shower glass not fitting properly, and plumbing problems with toilets were also noted by a few guests. Coffee making facilities are present, though some found the instant coffee option outdated.

Dining & Food Quality
The breakfast at the hotel is consistently lauded as excellent, with a wide variety of options, including fresh omelets and eggs cooked to order. Many guests consider it one of the best hotel breakfasts they have experienced. However, some found the coffee machines slow or the coffee quality poor, and the orange juice was often noted as not being fresh. The breakfast area can also become crowded, and some guests observed that the buffet items were slow to be replenished. The restaurant serves delicious local cuisine for dinner, and the bar is a popular spot for reasonably priced drinks, though a few guests found the bar's offerings overpriced or the service inattentive at times.

Location & Accessibility
The hotel boasts an excellent location for accessibility, being very close to the international center and having an airport bus stop directly in front, providing convenient transfers. Its proximity to the U-Bahn metro station (U1 line) is a major advantage, allowing guests quick and easy access to Vienna's city center within minutes. While not in the immediate city center, its superb public transport links make it ideal for exploring. Parking is a significant concern for many, as the hotel does not have its own parking and nearby garages are very expensive, with costs up to 48 Euros per night, and no hotel discount is offered. However, some guests noted the possibility of free street parking on weekends nearby.

Staff & Service
The staff at the hotel consistently receives overwhelmingly positive feedback for their friendliness, helpfulness, and professionalism. Guests frequently highlight their attentiveness and willingness to go above and beyond to assist with requests, from providing local information to accommodating special occasions. The check-in and check-out processes are generally described as smooth and efficient, though some large groups experienced longer waits. The event team is particularly praised for their responsiveness and organizational skills, ensuring successful meetings and gatherings. While most experiences with housekeeping are positive regarding cleanliness, a few guests reported issues such as towels not being changed or items being moved within the room.

Additional Information
The hotel offers a unique incentive where guests can receive drink vouchers if they opt out of daily room cleaning, though the value and selection of drinks offered under this policy received mixed reviews. The hotel is frequently chosen for events and conferences, with many organizers commending the quality of food served during meetings and the overall smooth execution of their functions. However, a recurring theme in guest feedback suggests that the hotel, particularly its rooms, is showing signs of age and could benefit from general maintenance and updates to its decor and amenities.