Motel 6 Columbus West

This hotel is widely recognized for its pet-friendly policy, allowing guests to bring their animals without additional fees, making it a standout choice for pet owners. Guests consistently highlight the hotel's general cleanliness, the friendly and helpful staff, and the overall good value it offers for its price point. It is particularly well-suited for budget-conscious travelers and those seeking a simple, short-term stay or an overnight stop, appreciating the straightforward accommodations and competitive pricing. To enhance your experience, guests with mobility concerns should consider requesting a ground floor room due to occasional elevator outages. Additionally, while the hotel is generally quiet, some guests note intermittent noise from other patrons, so light sleepers might find earplugs beneficial.

Facilities & Amenities
The hotel's elevator is a frequent point of concern, as it is often reported as out of service, creating significant inconvenience for guests on upper floors, particularly those with mobility challenges. A major source of disappointment for many guests, especially families, is the pool, which is consistently mentioned as permanently closed, often for several years, despite being advertised. On a more positive note, rooms are typically equipped with a microwave and refrigerator, amenities that guests find very convenient for storing and preparing food. The Wi-Fi generally performs reliably, ensuring guests can stay connected. Other available facilities include a laundry room and ice machines, though ice machines may only be accessible on the first floor. The hotel also provides a computer area for guest use, and the parking area is noted as ample and well-lit, contributing to a sense of security.

Cleanliness & Room Comfort
Feedback on cleanliness is generally positive, with many guests describing rooms as very clean or super clean, though some isolated reports mention issues like sticky floors, grime, or dirty surfaces. Room condition varies, with some areas appearing run down or in need of updating, including instances of peeling showers, dripping tubs, or leaking refrigerators. Bed comfort receives mixed reviews; some guests find the beds comfortable, while others describe them as hard, cheap, or prone to sliding off the platform. Pillows are also inconsistent in quality and quantity. Noise levels are mostly reported as quiet and peaceful, though some guests experience disturbances from loud neighbors or barking dogs. In-room amenities are basic; guests note the absence of shampoo, lotion, or Kleenex. The bathroom often receives criticism for low water pressure, slow draining sinks, and general wear, with some mentioning rust or small size. While air conditioning and heating generally function well, isolated issues like non-working thermostats or unpleasant odors are occasionally reported.

Dining & Food Quality
The hotel does not offer a breakfast service, which is a common point of disappointment for guests expecting a continental option, and is a factor for those planning their morning meals. However, free coffee is consistently available in the lobby, and many guests appreciate its freshness and the convenience of a quick morning beverage. A significant advantage highlighted by reviews is the hotel's proximity to various dining options. Guests frequently mention the convenience of having a Cracker Barrel restaurant located right next door, often within walking distance, providing a familiar and accessible choice for sit-down meals. Additionally, other restaurants and an Asian buffet are easily accessible nearby, offering a diverse range of choices for lunch and dinner. This accessibility to external food establishments helps to fully compensate for the lack of on-site dining, making it convenient for guests to find suitable meals throughout their stay without needing to travel far.

Location & Accessibility
The hotel's location is widely praised for its convenience, offering easy access to various amenities. It is situated within walking distance of numerous restaurants and shopping options, including a nearby Walmart and gas stations. Its proximity to the interstate allows for easy on and off access, making it a practical stop for travelers. While the area is generally considered safe and secure by many, some guests have noted the presence of long-term residents and occasional disturbances, such as loud music or gatherings in the parking area, which can create a mixed perception of the immediate surroundings. The parking lot itself is described as ample and well-lit, contributing to a sense of security for vehicles. Overall, the strategic placement near essential services and major roadways makes it a highly accessible choice for guests.

Staff & Service
The staff consistently receives overwhelmingly positive feedback, with guests frequently highlighting their friendliness, helpfulness, and professionalism. Many reviews commend individual staff members for going above and beyond to assist guests, such as accommodating room requests or resolving issues. The check-in and check-out processes are generally described as quick, fast, and welcoming, contributing to a smooth arrival and departure experience. Housekeeping service receives mixed reviews; while some guests praise the attention to detail and daily checks, others report inconsistencies, including rooms not being thoroughly cleaned or sheets being stripped prematurely. Staff responsiveness to guest concerns is varied; some issues are addressed promptly, such as managing disruptive guests, while others, like persistent maintenance problems, may not be resolved as quickly. Overall, the positive interactions with the staff significantly enhance the guest experience, making many feel valued and well-cared for during their stay.

Additional Information
A notable feature is the pet-friendly policy, which allows guests to bring their pets without incurring additional fees or requiring a deposit, a significant benefit for pet owners. The hotel also offers the convenience of cash payment without a deposit, which is appreciated by some guests. A recurring point of concern is the permanently closed pool, which is frequently advertised but has been out of service for an extended period, leading to disappointment for guests who booked with the expectation of using it. Some guests have observed a significant number of long-term residents staying at the property, which occasionally contributes to a different atmosphere than a typical short-stay hotel. While smoking rooms are available, some non-smoking rooms have been reported to carry a smoke odor. The hotel provides free Wi-Fi and a computer area for guest use, adding to the value for those needing connectivity. Guests should be aware that basic amenities like shampoo and Kleenex are not consistently provided in rooms.