Long Beach Alanya

This expansive resort is celebrated for its extensive aquaparks and family-friendly entertainment, making it a true paradise for guests of all ages. Its spacious grounds offer a multitude of activities, ensuring there is always something to do. Guests frequently commend the hotel's overall cleanliness, the generally good food quality, and the attentive staff service. It is an ideal destination for families with children seeking a vibrant and engaging holiday, while couples and leisure travelers can also find enjoyment in its diverse offerings. To enhance your stay, it is advisable to be mindful of potential noise levels in certain areas and consider requesting a room away from high-traffic zones for a quieter experience.

Facilities & Amenities
The hotel boasts an impressive array of aquaparks and pools, with many guests highlighting the excitement of the slides and the convenience of heated pools, even during cooler seasons. The on-site amusement park, operating for several hours daily, provides additional entertainment, especially for younger guests. Beyond the water attractions, the hotel offers engaging evening shows and a dynamic animation team that keeps guests entertained with various activities. The spa facilities, including a hammam and massage services, are well-regarded for relaxation. However, some guests noted that the gym facilities could benefit from improved hygiene and maintenance of equipment.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean and well-maintained, with many describing them as spacious and functional. However, some reviews indicate that room sizes might vary from expectations set by promotional images, and a few guests experienced issues with air conditioning not being active during off-peak seasons, leading to warm nights. Recurring feedback points to significant noise levels in bedrooms, often stemming from the pool areas, kitchen proximity, evening music, or road traffic, which can impact sleep quality. Isolated incidents of faulty showers or missing shower heads were also reported, though these appear to be exceptions.

Dining & Food Quality
Most guests praise the food quality, describing it as tasty and varied, with a wide selection available for all palates. The hotel features numerous snack bars conveniently located throughout the property, ensuring guests can find food and drinks at almost any time. However, a significant number of guests reported that the main restaurants can become extremely crowded, leading to long queues and a chaotic dining experience, especially during peak hours. While the bar service is generally friendly, the drink quality is often noted to be average, with a prevalence of local brands and frequent use of plastic cups outside the main lobby bar.

Location & Accessibility
The resort occupies a remarkably large area, offering extensive space for various activities and facilities. Its location is described as being conveniently situated along a main road. Direct access to the beach is facilitated by a unique underpass that features shops and LED lighting, making the journey pleasant. While the hotel's expansive nature is a major draw, some guests mentioned that the overall transfer time to the hotel can be lengthy. Additionally, the proximity to the main road means that some rooms may experience noticeable road noise.

Staff & Service
The majority of guests commend the staff for being friendly, helpful, and attentive, with many highlighting positive interactions with guest relations, reception, and restaurant managers who go above and beyond to resolve issues. However, some guests reported instances of unhelpful or even rude behavior from certain staff members, particularly at bars, and a few noted a perceived difference in treatment towards non-white guests. A recurring concern is the apparent understaffing, which contributes to long queues and delays in service, especially in dining areas. Some guests also experienced initial check-in difficulties, including being assigned incorrect rooms or receiving insufficient information upon arrival.

Additional Information
Guests should be aware that the hotel's operational capacity and certain amenities can be affected by seasonality, with some services or features, like air conditioning, potentially being limited outside of peak times. The on-site amusement park operates for specific hours each day, providing a unique entertainment option. For minors traveling without both parents, the hotel may require a notarized permission slip, a policy that some guests found inconvenient. Additionally, some visitors reported occasional shortages of beach towels, making it difficult to exchange wet towels for dry ones.