Positive Reviews
positive:
Roomy, Comfortable Accommodations
Visitors mentioned that not only are the guestrooms here large, they're also air-conditioned and well-equipped with everything they needed for a pleasant stay. In addition, guests mentioned the hotel tidy and well kept.
positive:
Numerous On-Site Food Options
Travellers remarked that they enjoyed having a multitude of restaurants. Whether it was a meal or a quick treat, visitors remarked they had a number of choices when it comes to on-site restaurants.
positive:
Staff Provides Decent Service
Visitors remarked that the staff members do their best to help their guests. The majority of travellers found them to be friendly and approachable. From the front desk staff to the restaurant employees, everyone earned high marks.
Negative Reviews
negative:
Far During Ramadan
The hotel is far from the centre, based on guests comments. With that said, for those visitors coming to the area during Ramadan they mentioned that this hotel can be problematic given its distance. They claim it's approximately a half an hour away on foot from the haram and that using public transportation is difficult. Because of this, you can expect to end up walking, which was problematic for some travellers.
negative:
Parking Is Free However...
Although there is no charge for parking, some visitors mentioned that, depending on your vehicle size, you may have issues. Some of the areas are not easy to navigate for larger vehicles. Because of this, some travellers had an issue.
negative:
Lack of Free Amenities
Visitors mentioned that they didn't enjoy having to pay for certain amenities. In particular, they mentioned breakfast is a charged item. Likewise, Wi-Fi is not free. Plus, visitors mentioned that the price they paid seemed excessive for what they received.