La Quinta Inn by Wyndham Buffalo Airport

The hotel stands out for its convenient location near the airport and major highways, making it an ideal stop for travelers seeking easy access to transit and local amenities. Its pet-friendly policy is a significant draw for pet owners, who appreciate the accommodation for their companions. While guest experiences with cleanliness are notably mixed, with some reporting issues, the hotel consistently receives widespread praise for its attentive and friendly staff, who are frequently highlighted for their helpfulness and welcoming demeanor. The complimentary breakfast is also a significant highlight for many, offering a good variety of options to start the day. This hotel is particularly well-suited for short-stay guests and road trippers looking for practical lodging. To enhance your stay, it is advisable to confirm room cleanliness upon arrival and, if noise is a concern, consider requesting a room away from high-traffic areas or the lobby for a more peaceful experience.

Facilities & Amenities
The hotel offers several amenities, though guest experiences vary. Many guests appreciate the availability of free Wi-Fi, allowing them to stay connected. However, a recurring issue noted by several reviews is the functionality of in-room televisions, with multiple reports of TVs not working or lacking proper channels. While the hotel does not feature a swimming pool, which some guests wished for, it does provide other conveniences. There are mentions of mini refrigerators and microwaves in rooms, adding to guest comfort. The property has undergone recent renovations, which included the installation of a new elevator, though some guests encountered issues with its operation or accessibility during the renovation period. Additionally, some guests mentioned the availability of popcorn and juice/soda throughout the day, adding a nice touch to the stay.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is highly varied, presenting a mixed picture. Most guests report the rooms to be clean and well-maintained, often noting a fresh scent upon arrival. However, a significant number of reviews express strong dissatisfaction, citing filthy rooms, dirty sheets with visible stains, hair, or even blood, and sticky floors. Some bathrooms were also described as unclean, with issues like urine on the floor or mold on ceilings and walls. Despite these concerns, many guests found the beds comfortable, though some noted them to be squeaky or too firm. Noise is a frequent complaint, with many reviews highlighting thin walls that allow sounds from neighboring rooms and hallways to be easily heard, impacting sleep quality. Other room issues include leaky showers, no hot water in some instances, and general wear and tear such as broken fixtures or damaged furniture.

Dining & Food Quality
The hotel's complimentary breakfast is a consistent highlight for many guests, often described as good, hot, and varied. Many appreciate the selection of tasty options, including both hot and cold items like eggs, sausage, and waffles, and note that the breakfast area is generally well stocked. The coffee is also frequently praised, with some guests mentioning its availability throughout the day. While most feedback on breakfast is positive, some reviews indicate that the hot items were not consistently warm enough, and a few found the overall selection to be somewhat skimpy or the area not always clean. Beyond breakfast, the hotel's location is advantageous, with numerous restaurants and a popular bar located nearby, providing convenient dining options for guests throughout their stay.

Location & Accessibility
The hotel boasts a highly advantageous location, particularly for travelers utilizing the nearby airport, which is often just a few minutes' drive away. Its proximity to major thoroughfares like the NY Thruway ensures easy access for those on road trips, making it a practical stopover point. Guests frequently commend the convenience of being within walking distance or a short drive of numerous stores and restaurants, offering ample choices for dining and shopping right in the vicinity. A key feature is the hotel's airport shuttle service, which is widely appreciated for its convenience and reliability, though a few guests reported isolated issues with its timing or availability. While parking is available on-site and generally well-regarded for its lighting, overall, the hotel's accessibility to local attractions and transit is a significant draw for its guests.

Staff & Service
The hotel staff consistently receives high praise, being a standout feature for many guests. Reviews frequently highlight their friendliness, helpfulness, and professionalism, describing them as attentive and accommodating. The check-in and check-out processes are generally reported as fast and easy, contributing to a smooth arrival and departure experience. Specific team members are often singled out for their exceptional service, making guests feel welcome and valued. While the overall service is highly rated, feedback on housekeeping is mixed; many guests found their rooms well-maintained, but a notable number reported issues such as rooms not being cleaned daily, towels not being replenished, or staff entering rooms despite "do not disturb" signs. The shuttle drivers are also commended for their punctuality and courtesy.

Additional Information
The hotel has recently undergone significant renovations, with many guests noting updated fixtures, flooring, and a generally refreshed appearance, though some areas were still in progress or showed signs of wear and tear. A notable policy is the hotel's pet-friendly approach, which is highly appreciated by guests traveling with animals, allowing them to bring their companions along. However, some pet owners found suitable outdoor areas for pets to be limited or encountered additional fees for their furry friends. Another recurring theme is the availability of towels, with several guests reporting difficulties in obtaining fresh towels or having to request them multiple times, sometimes needing to collect them themselves from the front desk. These details, while minor, contribute to the overall guest experience and are worth noting for future stays.