Knights Inn Dayton at Poe Ave

The hotel primarily caters to extremely budget-conscious travelers or those in urgent need of a very basic, no-frills accommodation, often highlighted for its affordability. While some guests appreciate the pet-friendly policy, the overall experience is consistently described as challenging. The most frequently mentioned issues revolve around pervasive concerns about cleanliness and the general condition of rooms, with many reporting significant maintenance problems. Guest interactions with staff receive mixed feedback, ranging from helpful to uncooperative. The atmosphere within the property is frequently perceived as unsettling, with reports of disturbances. To ensure a more prepared stay, guests are strongly advised to manage their expectations regarding comfort and amenities. It is also recommended to confirm all charges and room details upon arrival, and consider bringing personal essentials such as towels and toiletries, as these are often reported as lacking or inadequate.

Facilities & Amenities
Feedback on the hotel's facilities and amenities indicates a very basic offering, often falling short of guest expectations. Many rooms reportedly lack essential in-room microwaves and refrigerators, which can be inconvenient for longer stays or for storing food. Guests frequently note the absence of coffee makers in rooms, requiring them to seek beverages elsewhere. Reports suggest that ice machines are often out of order, further limiting convenience. While some online listings might imply otherwise, guests confirm there is no pool or complimentary breakfast service available. Issues with Wi-Fi connectivity are also a recurring complaint. The presence of vending machines is mentioned, but their selection or functionality is not consistently praised. Furthermore, the lack of an elevator in some areas means guests may need to use stairs, which can be challenging for those with heavy luggage or mobility concerns.

Cleanliness & Room Comfort
The most prevalent and concerning feedback pertains to the hotel's cleanliness and room comfort. Guests consistently report filthy rooms, with widespread issues including dirty bedding, uncleaned bathrooms, and pervasive mold and stains on surfaces, walls, and furniture. Many reviews detail significant pest problems, specifically mentioning frequent sightings of roaches and bed bugs, and even mice, which severely impacts guest comfort and peace of mind. The beds are often described as uncomfortable, with reports of hard mattresses, exposed springs, and old, stained covers with burn holes. In-room amenities are frequently noted as insufficient or non-existent, with a lack of basic items like soap, shampoo, toilet paper, and towels. Furthermore, numerous guests experienced issues with non-functional or broken features such as TVs, AC/heat units, toilets, leaky showers, and insecure door locks. The overall environment is often marred by noise levels from other guests and general disturbances, contributing to a highly unsatisfactory stay.

Location & Accessibility
The hotel's location garners mixed opinions from guests. Some find it conveniently situated off the highway, providing easy access to nearby restaurants and shopping areas, and appreciate its proximity to downtown. This makes it a practical choice for those needing quick access to local amenities. However, a significant number of reviews describe the surrounding area as sketchy, raising concerns about safety both outside and within the property, particularly in the parking lot and common halls. Guests have reported feeling uneasy due to the presence of unfamiliar individuals. While parking is available, its security is a point of contention for some. The overall accessibility is generally noted, but the perceived atmosphere of the immediate vicinity often overshadows any locational advantages for many visitors.

Staff & Service
Guest experiences with the hotel staff and service are notably varied. While some guests commend the friendly staff and polite demeanor of certain individuals at the front desk, a substantial number of reviews highlight significant issues. Many describe staff as rude, unhelpful, dishonest, and disrespectful, particularly concerning financial matters and complaint resolution. Common problems include disputes over reservations, demands for additional payments upon arrival, and a general reluctance to provide refunds even when rooms are deemed uninhabitable. The check-in/out process is frequently reported as problematic, with guests experiencing long waits or contentious interactions regarding charges and deposits. There are also mentions of staff entering rooms without proper notice or addressing guest concerns inadequately, leading to frustration and a sense of poor customer care.

Additional Information
Several important details, not fitting into other categories, frequently emerge from guest reviews. A recurring point of contention is the hotel's deposit policy, with numerous complaints about cash deposits being required upon arrival and subsequently not being returned, often without clear justification. While the hotel is advertised as pet-friendly, guests report being surprised by additional daily fees for pets that are not always disclosed upfront. Despite strict "non-smoking" policies, a pervasive odor of tobacco and marijuana is commonly reported throughout the building and even in non-smoking rooms, impacting the overall guest experience. Guests also frequently encounter issues with room allocation, receiving a different room type than what was booked online, such as a double bed instead of a king, or a smoking room despite requesting non-smoking. Furthermore, a consistent lack of basic in-room supplies like soap, shampoo, toilet paper, and towels is a common complaint, requiring guests to seek these items from staff or purchase them independently.