Hotel Kendler

This hotel is highly regarded for its exceptional culinary experience and superb wellness facilities, making it a memorable destination for guests. Its signature feature is its prime ski-in/ski-out location, offering unparalleled access to the slopes and lifts, which is particularly appealing to ski enthusiasts and active holidaymakers. The hotel consistently receives praise for its friendly and attentive staff, as well as its overall cleanliness and modern ambiance. Families and couples seeking a blend of outdoor activity and luxurious relaxation will find this hotel an excellent fit. To maximize your stay, consider taking advantage of the comprehensive all-inclusive packages available, especially during the summer, and be mindful of potential noise from nearby nightlife if you prefer quieter rooms.

Facilities & Amenities
The hotel boasts an impressive array of wellness facilities, including a luxurious spa area that guests frequently highlight as a major draw. This includes a panoramic sauna with mountain views and various other saunas, as well as both an indoor pool and a stunning outdoor rooftop hot tub with jets, offering breathtaking mountain vistas. A well-equipped fitness center is available for guests to maintain their routines. For skiers, the dedicated ski boot room with heated lockers for each room is a highly appreciated convenience. The hotel also features a bar with a pleasant atmosphere, and guests generally find the Wi-Fi reliable. Some guests noted the absence of a swimming pool in some areas, but the variety of other water features compensates.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness throughout the property, from public areas to individual rooms. The rooms are generally described as spacious, modern, and tastefully decorated, providing a warm and inviting atmosphere. While many find the beds comfortable, some guests have noted that the mattresses can be quite firm, while others found them too soft. The bathrooms are often spacious, though some rooms feature a glass partition between the bathroom and bedroom, which can impact privacy and light control. A recurring concern for some rooms is the noise levels from a nearby club, particularly in rooms facing that direction, which can disturb sleep, especially with open windows. Some guests also wished for a mini-fridge or coffee maker in the room.

Dining & Food Quality
The hotel's dining experience is a consistent highlight, with guests frequently describing the food as exceptional and gastronomic. The breakfast buffet offers a wide and varied selection, ensuring a great start to the day. The evening meals, often presented as multi-course dinners, are praised for their high quality, presentation, and delicious flavors, with many considering them to be on par with fine dining. An afternoon snack or "Jause" is also a popular offering, providing a welcome treat after activities. Most guests appreciate the all-inclusive options, especially in summer, which cover a wide range of food and beverages. While the majority of feedback is overwhelmingly positive, some guests found the buffet format on certain evenings less appealing than the à la carte service, and a few noted slow service during peak times.

Location & Accessibility
The hotel boasts an excellent central location in the pedestrian zone, making it highly convenient for exploring the resort. Its most celebrated feature is its direct ski-in/ski-out access, allowing guests to ski directly to the hotel door and providing immediate proximity to major ski lifts and slopes, including the Bernkogel and Turm lifts. This makes it an ideal base for a skiing holiday. While the central location offers great accessibility to the village, some guests in specific rooms have reported significant noise from a nearby nightlife establishment, particularly late at night, which can impact sleep quality. Parking is available, with both free outdoor options and a paid underground garage.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm welcome and the team's dedication to ensuring a pleasant stay. The check-in process is generally described as smooth and efficient. Many reviewers commend the staff's ability to remember guest preferences and their proactive approach to service. However, feedback on service consistency is mixed; while many experiences are exemplary, some guests reported instances of less enthusiastic service, particularly from certain restaurant staff, and challenges with accommodating specific dietary requests or table reservations. Despite these isolated concerns, the overall sentiment is that the staff contribute significantly to a positive guest experience.

Additional Information
For guests visiting during the summer months, the hotel offers the Joker Card, which provides significant benefits, including free access to cable cars and other local attractions, greatly enhancing the value of a summer stay. While the hotel provides a vibrant atmosphere, guests should be aware that live music at the bar can be audible in some first-floor rooms.