Hilton Garden Inn Detroit Downtown

This hotel is highly regarded for its central location, making it an ideal choice for guests attending sporting events and concerts or exploring downtown attractions. Its proximity to major venues is a signature feature, consistently highlighted by visitors. The hotel is particularly well-suited for sports enthusiasts, concert-goers, and sightseers who appreciate being within walking distance of key destinations. While most guests praise the friendly staff and cleanliness, some note that parking can be a significant expense. To make the most of your stay, consider the convenience of walking to nearby attractions and be prepared for potential urban noise, especially on lower floors.

Facilities & Amenities
The hotel offers a range of facilities, though some guests note areas for improvement. A fitness center is available, described as basic but functional, equipped with treadmills, an elliptical, a cycle, and free weights. While there is no swimming pool, which some guests found disappointing, the hotel does provide free Wi-Fi for connectivity. Rooms are generally equipped with a mini-refrigerator, microwave, and Keurig coffee maker, adding convenience for guests. The lobby, while clean and spacious, is sometimes described as dated and in need of an update. Some guests experienced issues with elevators being slow or having key card problems.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is generally positive, with many describing rooms as clean and comfortable. The beds are often praised for their comfort, though some guests found them to be hard, noisy, or sagging, indicating a need for updates in some areas. Rooms are typically well-appointed with plenty of towels and pillows, and many feature double shades for light control. However, some guests reported issues such as dated furnishings, scuffed walls, musty odors, or stained mattresses. Noise levels can be a concern, with mentions of street noise, loud doors, traffic, and even neighboring room conversations, particularly for light sleepers.

Dining & Food Quality
The hotel features an on-site restaurant and bar, though experiences vary. Breakfast is available, but it is not complimentary and is often described as expensive, with prices ranging from $14.95 to $18. Quality reviews are mixed; some guests found the buffet to be good, hot, and delicious with a variety of options, while others described it as limited, boring, or even inedible, particularly the scrambled eggs. The bar and restaurant are sometimes noted as having limited selections or being understaffed, with some guests finding the atmosphere dark or the food quality inconsistent.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests within easy walking distance of numerous popular attractions. It is particularly convenient for attending events at Ford Field, Comerica Park, and Little Caesars Arena. Guests appreciate being able to walk to Greektown, various restaurants, coffee shops, and the People Mover transit system. While the location is highly praised for its accessibility, parking is a significant and recurring concern. The hotel primarily offers valet parking, which is described as expensive and absurd, with daily fees ranging from $45 to $55.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Many guests highlight the attentive service provided by the front desk team, often describing them as amazing and accommodating. The check-in process is generally reported as quick and streamlined. The valet service, despite its high cost, is frequently commended for its efficiency and the courteous demeanor of the attendants. Housekeeping is noted for being responsive, though some guests experienced issues with daily room cleaning or unexpected entry. Overall, the staff's commitment to providing excellent customer service is a standout feature.

Additional Information
The hotel is undergoing a major renovation, with updates including new carpets and fixtures, which guests may notice during their stay. While the hotel maintains a pet-friendly policy, guests should be aware that finding suitable outdoor areas nearby can be challenging. Some guests who are members of the rewards program expressed disappointment that complimentary breakfast benefits were not consistently recognized. The hotel's location in a bustling urban area means guests should be prepared for street noise, especially during event nights, though some rooms on higher floors offer a quieter experience.