Hilton Garden Inn Ames, IA is located just three miles from Iowa State University, and features meeting and event space.
Rooms feature 32" flat-screen TVs, free Wi-Fi, and two phones. There's also a work desk with ergonomic chair. Black-out curtains and air conditioning come standard. Suites add a separate living area and sofa bed. Whirlpool suites are also available.
Hilton Garden Inn Ames, IA features a 24-hour fitness center and 24-hour business center. There is also an indoor pool with whirlpool. Laundry facilities, baggage storage, and safe-deposit boxes are available.
The Garden Grille restaurant serves breakfast and dinner. Guests can enjoy snacks and microwave meals from The Pavilion Pantry. The Pavilion Lounge offers a variety of drinks. Room service is available.
Prairie Moon Winery & Vineyards is six miles away. Boone & Scenic Valley Railroad is 14 miles away. Boone Speedway is 10 miles from this hotel.
Despite some maintenance issues in the rooms, guests tend to rate the standard of the accommodation here highly. Rooms are typically found to be clean and reasonably spacious, as well as being equipped with a good selection of amenities. Guests rate the in-room Wi-Fi as excellent.
Friendly and professional staff
Guests have found that the staff here offer an excellent overall standard of service. A proper welcome is offered and guests have described the front desk as running smoothly. The housekeeping and restaurant staff also attract positive feedback.
Good range of facilities
Previous guests have found that this hotel offers a good range of on-site facilities. The property appears to cater well to both business and leisure guests. Facilities are found to be clean and well maintained and guests have particularly enjoyed the pool.
Sleep System problems
A number of guests have encountered some difficulties with the Sleep System beds, finding them difficult to adjust to the desired settings. That said, the staff seems happy to provide a demonstration so you should be able to get a comfortable night’s sleep here.
Internal noise can be a problem
The noise level at this Ames hotel is often reported as being a problem. Noise from outside the property seems fairly limited but internal noise is said to be a different issue entirely. Guests have been able to hear excessive amounts of noise from adjacent rooms and also from the hallways.
Guests question value for money
Of all the hotel features that guests are asked to rate, value for money typically attracts one of the lowest scores. The room rates are occasionally found to be high but guests are more prone to mentioning the lack of a free breakfast at the hotel.