Drury Inn & Suites Columbus Polaris

This hotel offers a highly valued experience, distinguished by its complimentary evening reception which includes a meal and drinks, alongside an excellent breakfast. This feature is consistently highlighted as a significant bonus, making it an ideal choice for families seeking convenience and value, groups traveling together, and couples looking for a relaxing stay with added perks. Guests frequently commend the hotel's exceptional cleanliness, comfortable accommodations, and the generally friendly and helpful staff. To maximize your stay, consider utilizing the included meals to save on dining expenses, and be aware that weekends, especially with large groups, may lead to busier common areas.

Facilities & Amenities
The hotel provides a range of well-regarded facilities for guest enjoyment and convenience. The pool and hot tub areas are popular, often described as clean, nice-sized, and inviting, though some guests noted the pool water could be a bit cool or the hot tub not sufficiently warm. A well-equipped fitness center is available for those wishing to maintain their routines. Guests appreciate the availability of free Wi-Fi throughout the property, ensuring connectivity. Complimentary popcorn and soda are often available in the lobby, adding a welcoming touch. While most facilities receive positive feedback, there were recurring mentions of one of the two elevators being out of service, leading to occasional long waits during busy periods.

Cleanliness & Room Comfort
Guests consistently praise the hotel's commitment to cleanliness, describing rooms and common areas as spotless and immaculately maintained. The beds are a standout feature, frequently lauded for their exceptional comfort, often described as cloud-like, ensuring a restful night's sleep. Rooms are generally found to be spacious and well-appointed, providing ample space for relaxation. The bathrooms are noted for being clean, modern, and well-stocked with amenities, with many appreciating the convenience of walk-in showers. While most guests experience quiet stays, some reported occasional noise from the highway or from children in the hallways, and a few noted minor issues with room temperature control or a faint musty odor upon entry.

Dining & Food Quality
The hotel's dining offerings are a major highlight, with both the breakfast and evening "Kickback" receiving widespread acclaim. The breakfast is consistently described as amazing, excellent, and varied, featuring a full hot buffet with options like eggs, sausage, biscuits, gravy, and waffles, alongside cold selections. The complimentary evening dinner is a significant value-add, providing a substantial meal with rotating options such as pulled pork, meatballs, and hot dogs, complemented by salads and nachos. This is often sufficient to serve as a full dinner, saving guests from dining out. Additionally, guests appreciate the inclusion of complimentary adult beverages during the evening reception. While the food is generally well-received, a few guests suggested more variety in the breakfast hot items or noted occasional dryness in some dishes.

Location & Accessibility
The hotel boasts an excellent location, frequently cited as a major advantage for guests. It offers convenient proximity to the highway, making it easily accessible for travelers. The surrounding area is rich with amenities, including numerous restaurants and shopping centers, with popular destinations like IKEA and TopGolf within easy reach. Guests find the location ideal for exploring the local area and accessing various attractions. Parking is generally ample and readily available, though some guests have expressed concerns regarding vehicle security in the area's parking lots, advising precautions. Rooms facing the interstate may experience some highway noise, which is a consideration for light sleepers.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm and welcoming demeanor of the team, noting their willingness to go above and beyond to assist with requests and ensure a pleasant stay. The check-in and check-out processes are typically described as quick and efficient. Many reviews commend the staff's professionalism and positive attitudes, even during busy periods. While the vast majority of interactions are positive, there were isolated instances where guests felt service was less attentive or that specific requests, such as for fresh towels, were slow to be fulfilled.

Additional Information
The hotel offers a pet-friendly policy, accommodating guests traveling with animals, though an additional fee applies. For those who enjoy a casual snack, popcorn is often available in the lobby, and a soda fountain provides complimentary beverages throughout the day. Guests should be aware that the hotel's popularity, particularly with sports teams and large groups, can lead to crowded common areas, especially the pool and dining spaces. Some guests noted that rooms do not feature smart TVs, meaning streaming requires an HDMI cable. There is also a security deposit held on a credit card upon check-in.