Days Inn by Wyndham Cleveland Lakewood

The hotel is primarily noted for its budget-friendly accommodations, though this often comes with significant trade-offs in quality and upkeep. Its most frequently cited feature is its convenient location, placing guests within easy reach of local events and attractions. Most guests seeking an economical stay for quick visits or events found it served as a basic place to sleep. However, the hotel is generally described as being in a state of disrepair, with many areas appearing dated and unmaintained. While some guests appreciated the comfortable beds, the overall condition often led to disappointment. This hotel might be suitable for travelers prioritizing location and minimal cost over comfort and modern amenities. To manage expectations, guests should anticipate a very basic and worn environment, and it is advisable to confirm room conditions upon arrival.

Facilities & Amenities
The hotel's facilities are consistently described as being in a state of significant disrepair and lacking essential upkeep. The parking lot is a major point of concern for many guests, frequently noted for its numerous and deep potholes that can pose a challenge for vehicles, and often described as poorly lit. The general appearance of the property, including the lobby and hallways, is often characterized as cluttered, dirty, and uninviting, with signs of neglect such as peeling paint. While some guests found the Wi-Fi available, its reliability and accessibility within rooms were inconsistent. Basic amenities like ice machines were frequently reported as broken or unavailable. The hotel does not feature a fitness center despite some listings, and there are no elevators, which can be an inconvenience for guests with mobility issues or heavy luggage.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is overwhelmingly negative, highlighting significant issues throughout the property. Many rooms are described as having a pervasive unpleasant smell, often attributed to stale smoke or general mustiness. The carpets are frequently noted as dirty, stained, and worn, with some guests reporting them as wet. Bed linens are a common source of complaint, often found with visible stains or burn marks, and some guests reported issues with bugs. The overall room condition is consistently described as run-down, with peeling paint, holes in walls, and broken fixtures such as TVs, remotes, lights, and toilet paper dispensers. While a few guests found the beds to be comfortable, many reported them as caved-in or hard, and the lack of proper comforters or sufficient linens was a recurring issue. Noise levels from adjacent rooms or hallways are frequently mentioned as disruptive, impacting guests' ability to rest.

Dining & Food Quality
The hotel's dining offerings, particularly the complimentary breakfast, consistently receive very poor reviews. Most guests describe the breakfast as minimal, inadequate, or virtually non-existent, often consisting of only a few basic items such as stale pastries, limited cereal options, and poor-quality coffee. Many guests expressed disappointment, stating that the offerings did not meet their expectations for even a basic continental breakfast. Some reviews indicated that the breakfast area itself was unkempt or uninviting. The general consensus is that guests should plan to seek food options elsewhere, as the hotel's provision is not sufficient for a satisfying start to the day. There is no mention of other restaurant or bar facilities within the hotel, reinforcing the perception of very limited dining services.

Location & Accessibility
The hotel's location receives mixed but generally more favorable feedback compared to other aspects. Many guests found it conveniently situated, offering easy access to downtown areas, local events, and various attractions. Its proximity to restaurants and grocery stores is also noted as a practical advantage for visitors. However, some guests expressed concerns about the immediate surrounding area, describing it as unsettling or raising safety questions, though the hotel itself is considered by some to be in a generally good neighborhood. Parking is available on-site, but the condition of the parking lot with its significant potholes is a frequent complaint, making arrival and departure challenging for vehicles. Public transportation access is not a widely discussed feature in reviews.

Staff & Service
Feedback regarding the staff and service is notably mixed. Some guests reported positive interactions, describing the front desk staff as friendly, kind, and helpful, particularly during check-in or when addressing immediate room issues. These guests appreciated the staff's efforts to assist despite the hotel's overall condition. However, many other reviews highlight significant shortcomings in service. Guests frequently encountered unhelpful or rude staff, long waits at the front desk due to understaffing, and difficulties with key cards that often required re-programming. Issues such as rooms not being ready at check-in time, or a lack of available towels and amenities, were common. The overall impression is that while some individual staff members strive to provide good service, systemic issues often hinder a consistently positive guest experience.

Additional Information
Guests frequently noted that the hotel's actual appearance and condition significantly differ from the pictures advertised online, leading to widespread disappointment and a sense of misrepresentation. Many visitors reported leaving the property shortly after checking in due to its poor state, often forfeiting their payment. A recurring issue is the hotel's check-in policy, with some guests being charged an additional fee for early check-in, even when rooms were available. The hotel is often described as being very old and in dire need of a complete renovation or demolition, with many guests questioning how it continues to operate under its current brand affiliation. The general sentiment is that the hotel offers a very basic stay that often falls below expected standards, even for a budget option.