Das Alpenhaus Gasteinertal

The hotel is highly regarded for its extensive and high-quality wellness and spa area, which stands out as a signature feature, offering a true haven for relaxation. Guests consistently praise the friendly and attentive staff, the excellent and varied culinary offerings, and the spacious and clean rooms. Its central location in Bad Hofgastein makes it an ideal choice for wellness seekers, couples looking for a relaxing getaway, and active travelers such as hikers and skiers. The hotel is also notably dog-friendly, catering well to pet owners. To enhance your stay, be aware that parking incurs an additional fee, and some guests recommend requesting a room away from the main street if you are sensitive to noise.

Facilities & Amenities
The hotel boasts a truly impressive and spacious wellness area, frequently highlighted as a major draw. Guests enjoy a wide array of options, including various saunas (Finnish, bio, tepidarium), steam baths, an ice igloo, and multiple whirlpools. The indoor pool is generally appreciated, though some guests found the water temperature a bit cool or noted occasional boisterous children. Ample relaxation areas with comfortable loungers, including access to a well-maintained garden, provide peaceful spots for unwinding. A dedicated fitness room and a beautiful yoga room are available for guests seeking active pursuits. While the Wi-Fi is generally available, some guests reported it could be unstable or weak. A convenient, heated ski storage room is also provided.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness throughout the property, including the rooms. The accommodations are described as spacious and generously sized, often featuring balconies with pleasant mountain views. While some guests noted that the decor might appear a bit dated or in need of modernization in certain areas, the rooms are generally well-maintained and comfortable. Feedback on beds is mixed, with some finding them very comfortable, including new boxspring beds, while others found mattresses less so. Bathrooms are typically spacious and clean, with some featuring bathtubs that can be challenging to step into for showering. A common point of feedback is the absence of an in-room coffee maker or kettle.

Dining & Food Quality
The hotel's culinary offerings receive widespread acclaim, particularly the breakfast buffet, which is described as rich, varied, and excellent, featuring a wide selection of both classic and vegan options, including hot dishes. While the coffee from the machine is generally good, some guests expressed a preference for traditional pot coffee. Dinner, typically a multi-course menu, is consistently praised for its high quality, variety, and deliciousness. Guests appreciate the extensive and fresh salad buffet and soup buffet, along with the choice of main courses, which always include meat, fish, and dedicated vegetarian and vegan options. The bar is noted for its stylish ambiance and well-prepared cocktails, providing a pleasant evening spot.

Location & Accessibility
The hotel benefits from a highly advantageous central location in Bad Hofgastein, placing guests directly within the pedestrian zone. Its proximity allows for easy walking access to key attractions and amenities, including the ski lifts (Schlossalmbahn), local bus stops (some directly in front of the hotel), the town center, various shops, restaurants, and the Alpentherme spa. This makes it an excellent base for both winter sports enthusiasts and summer hikers, with numerous trails accessible from the hotel. While on-site parking is available, both outdoors and in an underground garage, guests should be aware that it incurs an additional daily fee, prompting some to seek free public parking alternatives further away.

Staff & Service
The hotel staff consistently receives high praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm welcome and professional demeanor of the entire team, from reception to the restaurant and spa. The check-in process is generally smooth, and staff are noted for their willingness to accommodate special requests, such as room changes or providing local information. The restaurant and bar staff are particularly commended for their attentive service, efficiency, and ability to handle dietary needs and preferences. Housekeeping is efficient and maintains high standards of cleanliness. The hotel also stands out for its remarkably pet-friendly service, ensuring a comfortable stay for guests traveling with their dogs.

Additional Information
The hotel is notably dog-friendly, going above and beyond by providing amenities such as dog beds, bowls, treats, and towels for furry companions. Guests find the Gastein Card to be a useful perk, available directly from the reception, offering access to various local activities and discounts. While the hotel provides bathrobes for guest use, the policy of requiring guests to pick them up from the reception is a minor inconvenience for some. The hotel is a popular venue for yoga retreats, featuring a dedicated and pleasant yoga room. Some guests have reported issues with Wi-Fi stability. While the hotel maintains a charming, modern rustic-alpine ambiance, some reviews indicate that certain aspects of the property are a bit older.