Courtyard by Marriott Bangkok

The hotel stands out for its exceptional staff and recent modern renovation, creating a welcoming and comfortable atmosphere. Its central location makes it ideal for sightseers and business travelers seeking convenience, while families and couples appreciate the comfortable accommodations and accessibility to attractions. Guests consistently highlight the genuine warmth and attentiveness of the team, making their stay feel like a home away from home. To enhance your visit, take advantage of the complimentary shuttle service for easy access to nearby shopping and transit hubs, and consider inquiring about rooms on higher floors for potentially better views.

Facilities & Amenities
Guests find the hotel's facilities to be well-maintained and convenient. The swimming pool offers a relaxing atmosphere, suitable for both leisure and laps, though some note the jacuzzi pool could benefit from more frequent cleaning. A well-equipped gym is available for those wishing to maintain their fitness routine, and a spa provides opportunities for relaxation at a reasonable value. The Wi-Fi connection is consistently praised for being excellent and reliable throughout the property. A highly valued amenity is the free tuk-tuk shuttle service, which provides convenient transport to major shopping centers and nearby transit stations, significantly easing travel for guests, including those with mobility concerns.

Cleanliness & Room Comfort
The hotel rooms are consistently described as spotlessly clean, spacious, and modern, reflecting the recent renovation. Guests frequently commend the comfortable beds and high-quality linens, ensuring a restful night's sleep. While most rooms are noted for being quiet, some guests have experienced noise from neighboring rooms, particularly due to door slamming. The bathrooms are generally spacious with powerful showers, though a few guests mentioned a slippery floor or less ideal shower arrangements. Each room is well-appointed, with daily complimentary water bottles provided, adding to guest convenience. However, a small number of reviews reported issues with moldy odors in some rooms and an isolated incident of a building-wide air conditioning failure, which caused significant discomfort for affected guests.

Dining & Food Quality
The breakfast buffet receives widespread acclaim for its delicious food, vast variety, and high quality. Guests appreciate the extensive selection, which caters to diverse tastes with options ranging from Western to Asian cuisine, including specific provisions for Muslim dietary requirements and a popular omelette station. The dining area is noted for not being overcrowded, contributing to a pleasant start to the day. The Momo Cafe restaurant is also highly regarded for its tasty meals and wide range of choices, including both local Thai dishes and international fare. However, some guests experienced confusion regarding the Momo Cafe menu availability for dinner, finding options more limited after certain hours.

Location & Accessibility
The hotel boasts a central location in the heart of the city, making it highly convenient for exploring Bangkok. Guests appreciate its walking distance to major shopping destinations like CentralWorld, Siam Square, and Platinum Mall, as well as cultural sites such as the Erawan Shrine and recreational areas like Lumpini Park. Proximity to BTS stations (Chit Lom and Ratchadamri) ensures easy access to public transportation. While the hotel provides a free tuk-tuk shuttle service to these stations and CentralWorld, some guests note that the surrounding roads can be congested, occasionally making taxi or ride-share pickups challenging. Parking is available, though space can be limited, especially during peak times.

Staff & Service
The staff consistently receives glowing reviews for being exceptional, super friendly, attentive, and professional. Many guests highlight their genuine warmth and willingness to go above and beyond, creating a welcoming and home-like atmosphere. The check-in and check-out processes are described as smooth and efficient, with staff often accommodating requests for early check-ins or late check-outs. The concierge team is particularly praised for their helpfulness, providing valuable advice and assisting with transportation arrangements. While most interactions are overwhelmingly positive, one guest reported a challenging experience with staff responsiveness during a significant service issue, requiring persistence to resolve. Overall, the dedication to excellent service is a hallmark of the guest experience.

Additional Information
The hotel underwent a significant renovation in 2022, contributing to its modern and well-maintained appearance. Guests who are Marriott Bonvoy members often report receiving appreciated benefits, such as room upgrades and welcome amenities, enhancing their stay. While the hotel generally provides a comfortable experience, some guests have noted minor inconveniences like confusing light switches and a limited number of charging ports in rooms. One isolated incident involved a USB port damaging a guest's device. Most guests find the hotel to be a great value, though a few felt the price was a bit steep for the offerings, particularly during holidays.