Caesar Metro Taipei

The hotel offers a highly convenient urban base, with its signature feature being its direct connection to the Wanhua train station and close proximity to the Longshan Temple MRT station, making it exceptionally easy to navigate Taipei. Guests frequently highlight the cleanliness of the rooms and the comfortable accommodations, often complemented by stunning city views from higher floors. This makes it an excellent choice for sightseers eager to explore the city's landmarks and business travelers seeking efficient transport links. Families appreciate the spacious room options and dedicated children's facilities, while the hotel's user-friendly design and helpful staff make it a suitable option for elderly or disabled guests. To enhance your stay, consider requesting a room on a higher floor for better views and be prepared for potentially long waits for elevators during peak hours due to the hotel's popularity with tour groups.

Facilities & Amenities
The hotel provides a range of facilities, though some aspects receive mixed feedback. Guests appreciate the presence of a Starbucks on the fifth floor, offering convenient access to coffee and snacks, often with a discount for hotel guests. A swimming pool is available, which is a welcome amenity for many, though guests should note that a swimming cap is mandatory for use and the pool can sometimes be crowded or shaded. The fitness center is equipped primarily for cardio, with some guests noting that certain machines may be older or out of order. For convenience, ice machines and water dispensers are located on various floors, allowing guests to refill their bottles. A dedicated kids' playroom is also available, providing entertainment for younger guests. However, a significant recurring issue is the elevators, which are frequently described as slow, crowded, and noisy, leading to considerable waiting times, especially during peak hours.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, though some areas receive criticism. Many rooms are described as clean and tidy, offering spacious layouts, particularly the family rooms, which comfortably accommodate multiple guests. The beds are often praised for being comfortable, ensuring a restful night's sleep, although a few guests found mattresses to be too soft or worn. High-floor rooms frequently boast amazing views of the city. The bathroom setup, with separate toilet, shower, and sink areas, is appreciated by many for its convenience, though some find the layout awkward or lacking in privacy, with issues like toilet doors not closing tightly. Recurring concerns include carpet smells or stains, occasional dust or debris on floors, and instances of mold in bathrooms. Some guests also noted noise from hallways, neighboring rooms, or passing trains, and the absence of an iron/ironing board or microwave in rooms.

Dining & Food Quality
The hotel's dining options, particularly the buffet breakfast, receive varied reviews. Many guests praise the breakfast for its extensive variety of dishes, including local and international options, and appreciate the presence of musicians in the dining hall. The overall food quality is often described as good, with some highlighting specific items like the Chinese restaurant's offerings. However, some guests found the breakfast menu to be repetitive over longer stays, and the food not always served warm. The dining hall can become very crowded, especially during peak hours, leading to a less relaxed experience. While a bar is available and offers good value during happy hour, some guests noted that staff in the dining areas could be more attentive or friendly. Overall, while the selection is broad, the consistency and atmosphere of the dining experience can be mixed.

Location & Accessibility
The hotel's central location is a significant advantage, offering excellent accessibility to various parts of Taipei. It is directly connected to the Wanhua train station, providing seamless travel, and is just a short walk, typically five to eight minutes, from the Longshan Temple MRT station. This proximity makes it easy to reach Taipei Main Station with just one stop. Guests appreciate being within walking distance of cultural landmarks like Longshan Temple and vibrant local markets such as Huaxi Street Night Market and Guangzhou Street Night Market, which offer numerous local food options. The popular Ximending area is also easily accessible by a short walk or ride. While some guests noted the immediate surrounding area has a historical "red light district" past and some homeless individuals, most found the location safe and convenient, with convenience stores like 7-Eleven and Family Mart readily available nearby. Parking is available, though it involves a mechanical tower and can be somewhat inconvenient.

Staff & Service
The hotel staff generally receives high praise for their helpfulness and accommodating nature. Many guests highlight the friendly staff at the front desk, concierge, and housekeeping, who are often willing to assist with requests, provide local information, and arrange taxis. The check-in process, particularly the self-check-in kiosks, is noted for its efficiency when working smoothly, though some guests found it impersonal or experienced issues requiring manual assistance. Housekeeping staff are often described as attentive, ensuring rooms are clean and well-maintained. However, there are instances of mixed feedback, with some guests perceiving certain staff members as impersonal or rude, particularly concerning the management of crowded elevators or specific requests. Some also noted that housekeeping can be slow or miss details, and that staff English proficiency can vary. Despite these isolated concerns, the overall sentiment points to a dedicated service team.

Additional Information
The hotel implements several policies and features that guests should be aware of. In line with environmental initiatives, bottled water is not provided in rooms; instead, water dispensers are available on each floor, encouraging guests to bring their own reusable bottles. Similarly, standard amenities like toothbrushes and razors are not automatically placed in rooms but can be requested or purchased at the front desk. For guests planning to use the swimming pool, it is important to note that a swimming cap is mandatory, and these can be purchased at the hotel if not brought along. The hotel frequently hosts large tour groups, which can lead to a very busy lobby and contribute to the aforementioned elevator congestion. While self check-in and check-out machines are available for convenience, some guests found them less personal or occasionally problematic. Additionally, some rooms may lack an iron/ironing board or a microwave, which could be a minor inconvenience for longer stays.